Home care · Cheshire West and Chester

Home help in Chester

Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. Compare the 40 CQC-registered agencies covering Chester and ask which of them provide it.

Agencies from the CQC register, updated 27 October 2026. Prices: Prices typically seen across England in 2026

Key points

  • Agencies that have an office within 7 miles of Chester: 40, with 29 rated Good or Outstanding.
  • Ask Cheshire West and Chester council for a care needs assessment, which is free.
  • CQC does not record which agencies provide home help, so ask each agency directly.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.

Reference this page as: The Care Panel, "Home help in Chester", Oct 2026, based on the CQC register.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

How people pay for home help

Most people pay privately, by the hour. Cheshire West and Chester council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and Cheshire West and Chester council what low-cost services exist. Asking Cheshire West and Chester council for an assessment.

Chester's agencies in figures

Cheshire Homecare Services Limited has the oldest rating still in force, from March 2018. Dementia appears on 31 of 40 registrations here (78%), compared with 76% in Cheshire West and Chester as a whole. Registered specialisms here: 32 of 40 list physical disabilities, 22 of 40 list learning disabilities and 25 of 40 list mental health conditions. Your Quality Care Services Limited (Wyldewoods) is the most recently registered, joining the CQC register in March 2026. Two-year-old ratings or newer: 8% covering Chester, 15% across Cheshire West and Chester. 97% of rated agencies covering Chester are Good or Outstanding, compared with 89% of those rated among the 136 we list across Cheshire West and Chester. Chester leads the 6 closest towns on our site on the share of every listed agency rated Good or Outstanding, at 73%, ahead of Helsby (70%). 3 Outstanding agencies are covering Chester, against 4 across Cheshire West and Chester.

How much home help costs in Chester

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Cheshire West and Chester Council pays providers: £24.85 an hour for home care (2025/26 average paid to agencies); £887.44 a week for residential care (2025/26 average, over-65s); £987.43 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. For 2026/27, the Homecare Association says council-funded home care in England is only sustainable at £34.42 an hour or more. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay

Home care agencies that cover Chester

Ranked on CQC rating, its date and then distance. Ask each one about home help.

  1. Radfield Home Care Chester & Ellesmere Port

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £35–£43/hr

    OutstandingRated May 2023
    More details (Radfield Home Care Chester & Ellesmere Port)
  2. The Technology Centre

    6.7 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Jun 2022
    More details (The Technology Centre)
  3. Pinnacle Caring Services Limited

    1.9 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    More details (Pinnacle Caring Services Limited)
  4. Apollo Care (South Wirral)

    6.7 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Apollo Care (South Wirral))
  5. The Hawthorns

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (The Hawthorns)
  6. C4 Care Limited

    under 0.5 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Sep 2022
    More details (C4 Care Limited)
  7. Laura Spence Aesthetics

    under 0.5 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Nov 2022
    More details (Laura Spence Aesthetics)
  8. Alcedo Care Cheshire West & Wirral

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2022
    More details (Alcedo Care Cheshire West & Wirral)
  9. AMG Nursing and Care Services - Chester

    2.6 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Feb 2024
    More details (AMG Nursing and Care Services - Chester)
  10. Caring Alternatives

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2022
    More details (Caring Alternatives)
  11. Adada Care Services(Cheshire)

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2024
    More details (Adada Care Services(Cheshire))
  12. REXD Corporation Limited t/a Caremark (Cheshire West & Chester)

    5.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2023
    More details (REXD Corporation Limited t/a Caremark (Cheshire West & Chester))
  13. Bowling Green Court (Chester) Limited

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2019
    More details (Bowling Green Court (Chester) Limited)
  14. Special Needs Care Limited

    under 0.5 miles · Physical disabilities, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Apr 2019
    More details (Special Needs Care Limited)
  15. The Chester Link

    under 0.5 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Oct 2018
    More details (The Chester Link)
  16. Helping Hands Chester

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Jan 2020
    More details (Helping Hands Chester)
  17. Homecarers Cheshire West

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2022Previous provider's rating
    More details (Homecarers Cheshire West)
  18. Callin Court

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2019
    More details (Callin Court)
  19. Belgrave Care

    0.6 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Jun 2019
    More details (Belgrave Care)
  20. Cheshire Homecare Services Limited

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2018
    More details (Cheshire Homecare Services Limited)

All 40 home care agencies covering Chester →

What families ask about home help in Chester

Which agencies provide home help in Chester?

CQC does not record which agencies provide home help. 40 CQC-registered home care agencies have an office within 7 miles of Chester; 29 are rated Good or Outstanding. Ask each whether it provides home help.

How much does home help cost in Chester?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Will the council fund help with housework?

Only as part of meeting eligible needs after an assessment by Cheshire West and Chester council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

What CQC ratings do agencies covering Chester have?

CQC rates 29 of 30 as Good or Outstanding, or 97%. Recent evidence: 4 rated or inspected in two years. Dementia specialists: 31.

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Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.