Home care · Cheshire West and Chester

Home help in Ellesmere Port

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. Compare the 71 CQC-registered agencies covering Ellesmere Port and ask which of them provide it.

Agency data: CQC register · Updated 27 October 2026 · Prices: Usual 2026 prices across England

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The short version

  • Of the 71 CQC-registered agencies that have an office within 7 miles of Ellesmere Port, 49 have a Good or Outstanding rating.
  • Cheshire West and Chester council has to offer a care needs assessment free of charge.
  • Which agencies provide home help is not on the CQC register, so ask each one.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.

Citation: "Home help in Ellesmere Port", The Care Panel analysis of CQC register data, Oct 2026.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Cheshire West and Chester council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Agency, cleaner or council?

Many home care agencies in Ellesmere Port provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Asking Cheshire West and Chester council for an assessment.

Ellesmere Port's agencies in figures

By specialism, 58 of 71 list physical disabilities, 43 of 71 list learning disabilities and 44 of 71 list mental health conditions. Most recent to register: Your Quality Care Services Limited (Wyldewoods) (March 2026). Oldest rating on the list: Apollo Care (North) Liverpool, February 2018. The share registered for dementia is 80% in Ellesmere Port (57 of 71) and 76% across Cheshire West and Chester. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Ellesmere Port comes 3rd of 7 (69%), with Chester top at 73%. Outstanding ratings: 3 covering Ellesmere Port, 4 across Cheshire West and Chester. Two-year-old ratings or newer: 14% covering Ellesmere Port, 15% across Cheshire West and Chester. 89% of rated agencies covering Ellesmere Port are Good or Outstanding, compared with 89% of those rated among the 136 we list across Cheshire West and Chester.

Paying for home help in Ellesmere Port: typical prices

Usual 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Council rates in Cheshire West and Chester Council: £24.85 an hour for home care (2025/26 average paid to agencies); £887.44 a week for residential care (2025/26 average, over-65s); £987.43 a week for nursing care (2025/26 average, over-65s) (source).

Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Tools: weekly cost calculator and what would we pay?

Home care agencies covering Ellesmere Port

Not confirmed for home help, so ask. Listed by CQC rating and rating date, then distance.

  1. The Technology Centre

    1.2 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Jun 2022
    Full profile (The Technology Centre)

  2. Radfield Home Care Chester & Ellesmere Port

    2.1 miles · Dementia, Older people, Physical disabilities

    Est. £35–£43/hr

    OutstandingRated May 2023
    Full profile (Radfield Home Care Chester & Ellesmere Port)

  3. The Hawthorns

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    Full profile (The Hawthorns)

  4. Apollo Care (South Wirral)

    1.2 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    Full profile (Apollo Care (South Wirral))

  5. Helping Hands Ellesmere Port

    1.4 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Jun 2026Inspected recently
    Full profile (Helping Hands Ellesmere Port)

  6. Pinnacle Caring Services Limited

    4.7 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    Full profile (Pinnacle Caring Services Limited)

  7. Weatherstones Court

    4.8 miles · Learning disabilities, Adults under 65, Caring for children (0 - 18yrs)

    Est. £30–£37/hr

    GoodRated Mar 2025Inspected recently
    Full profile (Weatherstones Court)

  8. Alcedo Care Liverpool Region

    5.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2025Inspected recently
    Full profile (Alcedo Care Liverpool Region)

  9. Newferry

    6.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    Full profile (Newferry)

  10. The Halewood Centre

    6.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    Full profile (The Halewood Centre)

  11. REXD Corporation Limited t/a Caremark (Cheshire West & Chester)

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2023
    Full profile (REXD Corporation Limited t/a Caremark (Cheshire West & Chester))

  12. Caring Alternatives

    1.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2022
    Full profile (Caring Alternatives)

  13. Loyal Blue Care Ltd

    1.5 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Feb 2023
    Full profile (Loyal Blue Care Ltd)

  14. StellarCare NW HQ

    1.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2022
    Full profile (StellarCare NW HQ)

  15. Adada Care Services(Cheshire)

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2024
    Full profile (Adada Care Services(Cheshire))

  16. Routes Healthcare Wirral

    4.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2023
    Full profile (Routes Healthcare Wirral)

  17. Care at Home Group Cheshire West and Wirral

    4.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2024
    Full profile (Care at Home Group Cheshire West and Wirral)

  18. Ava Care Liverpool Ltd

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2024
    Full profile (Ava Care Liverpool Ltd)

  19. AMG Nursing and Care Services - Chester

    5.2 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Feb 2024
    Full profile (AMG Nursing and Care Services - Chester)

  20. Individual Care & Support Services Limited

    5.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2022
    Full profile (Individual Care & Support Services Limited)

All 71 home care agencies covering Ellesmere Port →

What families ask about home help in Ellesmere Port

Which agencies provide home help in Ellesmere Port?

The CQC register does not show who offers home help. There are 71 registered agencies that have an office within 7 miles of Ellesmere Port, 49 of them rated Good or Outstanding, so ask each one.

What does home help cost in Ellesmere Port?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Does the council pay for home help?

Sometimes, if Cheshire West and Chester council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

What CQC ratings do agencies covering Ellesmere Port have?

CQC rates 49 of 55 as Good or Outstanding, or 89%. Recent evidence: 11 rated or inspected in two years. Dementia specialists: 57.

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.

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