Home care · County Durham

24-hour care in Ferryhill

24-hour care means someone is on hand at any hour. At home it is usually arranged as live-in care, with one carer living in, or as daytime visits plus waking nights; when help is needed all night as well as all day, two carers share the hours. Below are the 32 CQC-registered agencies that cover Ferryhill; ask each whether it offers this.

Agencies from the CQC register, updated 27 October 2026. Prices: Typical 2026 prices across England

Quick summary

  • Agencies that have an office within 7 miles of Ferryhill: 32, with 20 rated Good or Outstanding.
  • County Durham council must offer a free care needs assessment.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
  • CQC does not record which agencies provide 24-hour care, so ask each agency directly.

Cite this: The Care Panel, "24-hour care in Ferryhill", analysis of the CQC register, Oct 2026.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,185 a week.

Help paying for 24-hour care

County Durham council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. Asking County Durham council for an assessment.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Home care in Ferryhill by the numbers

Across County Durham we list 189 agencies, and 97% of those rated are Good or Outstanding; covering Ferryhill the figure is 91%. Across County Durham, 15% of agencies have a rating under two years old; covering Ferryhill it is 9%. 1 Outstanding agencies is covering Ferryhill, against 3 across County Durham. Durham has the highest share of listed agencies rated Good or Outstanding nearby (82%); Ferryhill, at 63%, is 6th of the 7 towns compared. Dementia appears on 15 of 32 registrations here (47%), compared with 72% in County Durham as a whole. Human Support Group Limited - Appleton Lodge has the oldest rating still in force, from July 2019. County Durham Office is the most recently registered, joining the CQC register in October 2026. Registered specialisms here: 21 of 32 list physical disabilities, 18 of 32 list learning disabilities and 17 of 32 list mental health conditions.

How much 24-hour care costs in Ferryhill

Typical 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Durham County Council pays providers: £22.83 an hour for home care (2025/26 average paid to agencies); £857 a week for residential care (2025/26 average, over-65s); £890 a week for nursing care (2025/26 average, over-65s) (source).

Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. For 2026/27, the Homecare Association says council-funded home care in England is only sustainable at £34.42 an hour or more. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay

Home care agencies that cover Ferryhill

Ranked on CQC rating, its date and then distance. Ask each one about 24-hour care.

  1. ROC Support Network

    4.7 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £32–£39/hr

    OutstandingRated Nov 2021
    More details (ROC Support Network)
  2. MMAB Healthcare- MMAB Consulting Ltd

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    More details (MMAB Healthcare- MMAB Consulting Ltd)
  3. RCS Domiciliary Agency Ltd

    5.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2025Inspected recently
    More details (RCS Domiciliary Agency Ltd)
  4. Social Return Case Management Ltd

    7.0 miles · Older people, Adults under 65, Caring for children (0 - 18yrs)

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    More details (Social Return Case Management Ltd)
  5. Extra Care

    1.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2024
    More details (Extra Care)
  6. Dale Care Durham

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2023
    More details (Dale Care Durham)
  7. St Anne's Community Services - Durham DCA

    4.8 miles · Learning disabilities

    Est. £30–£37/hr

    GoodRated Mar 2023
    More details (St Anne's Community Services - Durham DCA)
  8. Beechfield Care & Support Limited

    4.8 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Jan 2023
    More details (Beechfield Care & Support Limited)
  9. Excellence Home Care

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2022
    More details (Excellence Home Care)
  10. Premier Community Care

    5.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2023
    More details (Premier Community Care)
  11. Potens Dipton Supported Living and Outreach

    5.4 miles · Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Jun 2022
    More details (Potens Dipton Supported Living and Outreach)
  12. Positive Care and Support Ltd

    5.8 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Jun 2023
    More details (Positive Care and Support Ltd)
  13. Deaconstar Limited

    5.8 miles · Learning disabilities

    Est. £30–£37/hr

    GoodRated Dec 2023
    More details (Deaconstar Limited)
  14. Blossom Home Care Durham

    5.8 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated May 2022
    More details (Blossom Home Care Durham)
  15. Helping Hands Durham

    6.4 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Sep 2023
    More details (Helping Hands Durham)
  16. Supportive SRC Ltd

    0.5 miles · Services for everyone

    Est. £30–£37/hr

    GoodRated Oct 2020
    More details (Supportive SRC Ltd)
  17. Human Support Group Limited - Appleton Lodge

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2019
    More details (Human Support Group Limited - Appleton Lodge)
  18. Perfect Care - Durham Home Care

    2.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2021
    More details (Perfect Care - Durham Home Care)
  19. The Integration Trust Limited

    4.8 miles · Physical disabilities, Learning disabilities

    Est. £30–£37/hr

    GoodRated May 2020
    More details (The Integration Trust Limited)
  20. Blue Mile Care Ltd

    5.2 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Apr 2023Previous provider's rating
    More details (Blue Mile Care Ltd)

All 32 home care agencies covering Ferryhill →

Your questions on 24-hour care in Ferryhill

Which agencies provide 24-hour care in Ferryhill?

CQC does not record which agencies provide 24-hour care. 32 CQC-registered home care agencies have an office within 7 miles of Ferryhill; 20 are rated Good or Outstanding. Ask each whether it provides 24-hour care.

How much does 24-hour care cost in Ferryhill?

Typical 2026 prices across England: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if County Durham council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

What CQC ratings do agencies covering Ferryhill have?

CQC rates 20 of 22 as Good or Outstanding, or 91%. Recent evidence: 4 rated or inspected in two years. Dementia specialists: 15.

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Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.