Home care · County Durham

24-hour care in Bishop Auckland

Care at any hour, at home: either a live-in carer, who needs a daily break and a proper night's sleep, or visits by day with a waking night carer. Heavier needs mean two carers working in shifts. None has confirmed it to us yet, so ask the 21 CQC-registered agencies covering Bishop Auckland directly.

Agency data: CQC register · Updated 27 October 2026 · Prices: Typical 2026 prices across England

The short version

  • 21 home care agencies registered with CQC have an office within 7 miles of Bishop Auckland, and 12 of them hold a Good or Outstanding rating.
  • Which agencies provide 24-hour care is not on the CQC register, so ask each one.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
  • County Durham council must offer a free care needs assessment.

Cite this: The Care Panel, "24-hour care in Bishop Auckland", analysis of the CQC register, Oct 2026.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,185 a week.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Help paying for 24-hour care

County Durham council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. How to ask County Durham council for an assessment.

Agencies covering Bishop Auckland: the data

Registered specialisms here: 15 of 21 list physical disabilities, 12 of 21 list learning disabilities and 12 of 21 list mental health conditions. The newest registration is County Durham Office, registered with CQC in October 2026. The oldest current rating dates from July 2019 (Human Support Group Limited - Appleton Lodge). 10 of the 21 agencies (48%) list dementia as a specialism, against 72% across County Durham. Counting all listed agencies, not only rated ones, Bishop Auckland (57% Good or Outstanding) is 7th out of 7 local towns, led by Darlington (80%). 1 is rated Outstanding here, out of 3 across County Durham. 5% of agencies covering Bishop Auckland have a CQC rating from the last two years, against 15% across County Durham. Compare Bishop Auckland's 86% Good or Outstanding with 97% for the rated agencies among the 189 we list in County Durham.

Paying for 24-hour care in Bishop Auckland: typical prices

Typical 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Durham County Council pays providers: £22.83 an hour for home care (2025/26 average paid to agencies); £857 a week for residential care (2025/26 average, over-65s); £890 a week for nursing care (2025/26 average, over-65s) (source).

Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies covering Bishop Auckland

Not confirmed for 24-hour care, so ask. Listed by CQC rating and rating date, then distance.

  1. ROC Support Network

    4.1 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £32–£39/hr

    OutstandingRated Nov 2021
    Full profile (ROC Support Network)
  2. RCS Domiciliary Agency Ltd

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2025Inspected recently
    Full profile (RCS Domiciliary Agency Ltd)
  3. Positive Care and Support Ltd

    under 0.5 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Jun 2023
    Full profile (Positive Care and Support Ltd)
  4. Deaconstar Limited

    under 0.5 miles · Learning disabilities

    Est. £30–£37/hr

    GoodRated Dec 2023
    Full profile (Deaconstar Limited)
  5. Premier Community Care

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2023
    Full profile (Premier Community Care)
  6. Beechfield Care & Support Limited

    3.8 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Jan 2023
    Full profile (Beechfield Care & Support Limited)
  7. Extra Care

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2024
    Full profile (Extra Care)
  8. Blossom Home Care Durham

    5.6 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated May 2022
    Full profile (Blossom Home Care Durham)
  9. Blue Mile Care Ltd

    0.7 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Apr 2023Previous provider's rating
    Full profile (Blue Mile Care Ltd)
  10. Perfect Care - Durham Home Care

    4.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2021
    Full profile (Perfect Care - Durham Home Care)
  11. Human Support Group Limited - Appleton Lodge

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2019
    Full profile (Human Support Group Limited - Appleton Lodge)
  12. Supportive SRC Ltd

    5.4 miles · Services for everyone

    Est. £30–£37/hr

    GoodRated Oct 2020
    Full profile (Supportive SRC Ltd)
  13. Portland Domiciliary Service

    4.0 miles · Older people, Physical disabilities, Learning disabilities

    Est. £30–£37/hr

    Requires improvementRated Jan 2024
    Full profile (Portland Domiciliary Service)
  14. Butterwick Hospice

    under 0.5 miles · Older people, Adults under 65

    Est. £30–£37/hr

    InadequateRated May 2022
    Full profile (Butterwick Hospice)
  15. Guardian Alliance

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Guardian Alliance)
  16. County Durham Office

    0.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (County Durham Office)
  17. Highlea Care Limited

    2.4 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Highlea Care Limited)
  18. AVE Integrated Health Care Limited

    4.2 miles · Older people, Adults under 65

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (AVE Integrated Health Care Limited)
  19. Provider247 Durham

    5.7 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Provider247 Durham)
  20. Compassionate Care and Support (North East) Ltd

    5.7 miles · Older people, Physical disabilities, Sensory impairments

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Compassionate Care and Support (North East) Ltd)

The full list: 21 agencies covering Bishop Auckland →

24-hour care in Bishop Auckland: common questions

Which home care agencies offer 24-hour care in Bishop Auckland?

21 agencies on the CQC register have an office within 7 miles of Bishop Auckland, and 12 hold a Good or Outstanding rating. Which of them provide 24-hour care is not recorded by CQC: ask them.

How much does 24-hour care cost in Bishop Auckland?

Typical 2026 prices across England: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if County Durham council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

How are agencies covering Bishop Auckland rated?

Of 14 agencies with a CQC rating, 12 (86%) are Good or Outstanding. Dementia is a specialism for 10, and 2 have a rating or inspection from the past two years.

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Data: CQC register, Oct 2026, used under the Open Government Licence v3.0. We are an independent directory and do not provide care.