Home care · County Durham

Home help in Peterlee

Help with housework, shopping, meals and errands, often alongside a chat and a cup of tea: that is home help, and it keeps many older people independent for longer. None has confirmed it to us yet, so ask the 16 CQC-registered agencies covering Peterlee directly.

CQC register data as of 27 October 2026 · Prices: Typical 2026 prices across England

Key points

  • 16 home care agencies registered with CQC have an office within 7 miles of Peterlee, and 11 of them hold a Good or Outstanding rating.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • The CQC register does not say who provides home help: ask the agencies directly.
  • County Durham council must offer a free care needs assessment.

Cite this: The Care Panel, "Home help in Peterlee", analysis of the CQC register, Oct 2026.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

How people pay for home help

Most people pay privately, by the hour. County Durham council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and County Durham council what low-cost services exist. Asking County Durham council for an assessment.

Agencies covering Peterlee: the data

100% of rated agencies covering Peterlee are Good or Outstanding, compared with 97% of those rated among the 189 we list across County Durham. Two-year-old ratings or newer: 25% covering Peterlee, 15% across County Durham. Outstanding: 0 covering Peterlee, 3 across County Durham. Seaham has the highest share of listed agencies rated Good or Outstanding nearby (79%); Peterlee, at 69%, is 4th of the 7 towns compared. Dementia appears on 15 of 16 registrations here (94%), compared with 72% in County Durham as a whole. Housing 21 - Bramble Hollow has the oldest rating still in force, from October 2018. Vestra Homecare Durham is the most recently registered, joining the CQC register in August 2026. On their CQC registrations, 15 of 16 list physical disabilities, 7 of 16 list learning disabilities and 15 of 16 list mental health conditions.

Home help prices in Peterlee

Typical 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Durham County Council's own rates: £22.83 an hour for home care (2025/26 average paid to agencies); £857 a week for residential care (2025/26 average, over-65s); £890 a week for nursing care (2025/26 average, over-65s) (source).

Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Check what you would pay · Weekly cost calculator

Home care agencies in and around Peterlee

Ask each agency whether it provides home help. Ranked by CQC rating and how recent it is, then distance.

  1. Quality + Care Solutions Ltd

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    View profile (Quality + Care Solutions Ltd)
  2. Brisca Healthcare

    2.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    View profile (Brisca Healthcare)
  3. Elite Home Care Service Limited

    6.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2026Inspected recently
    View profile (Elite Home Care Service Limited)
  4. Vestra Homecare Hartlepool

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    View profile (Vestra Homecare Hartlepool)
  5. Langley House Care Centre

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2022
    View profile (Langley House Care Centre)
  6. Elite Home Care Service Limited

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2022
    View profile (Elite Home Care Service Limited)
  7. Comfort Call Durham

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2023
    View profile (Comfort Call Durham)
  8. Essential Care and Support Ltd

    4.4 miles · Older people, Physical disabilities, Mental health conditions

    Est. £30–£37/hr

    GoodRated Nov 2023
    View profile (Essential Care and Support Ltd)
  9. Elegance Care and Support

    5.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2022
    View profile (Elegance Care and Support)
  10. Housing 21 - Bramble Hollow

    5.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2018
    View profile (Housing 21 - Bramble Hollow)
  11. Direct Care and Support Team

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2020
    View profile (Direct Care and Support Team)
  12. COMFYCARE VILLAS LTD

    0.9 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (COMFYCARE VILLAS LTD)
  13. Vestra Homecare Durham

    1.1 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Vestra Homecare Durham)
  14. Tender Glove Healthcare

    2.8 miles · Dementia, Older people, Mental health conditions

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Tender Glove Healthcare)
  15. Adada Care Services (Durham)

    2.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Adada Care Services (Durham))
  16. Care and Reablement Solutions LTD

    4.4 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Care and Reablement Solutions LTD)

All 16 home care agencies covering Peterlee →

Home help in Peterlee: common questions

Which agencies provide home help in Peterlee?

16 agencies on the CQC register have an office within 7 miles of Peterlee, and 11 hold a Good or Outstanding rating. Which of them provide home help is not recorded by CQC: ask them.

How much is a home help per hour in Peterlee?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Does the council pay for home help?

Sometimes, if County Durham council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

What CQC ratings do agencies covering Peterlee have?

CQC rates 11 of 11 as Good or Outstanding, or 100%. Recent evidence: 4 rated or inspected in two years. Dementia specialists: 15.

Home help in Peterlee: ask who can help

Describe what's needed in one form, and featured partners and as many as three rated agencies that accept enquiries via The Care Panel email you back.

Get prices from 3 providers

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Peterlee.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.

Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.