Home care · East Sussex

Sensory impairment care at home in Heathfield

Of the 13 home care agencies covering Heathfield, 6 offer sensory impairment care; 5 different providers run them. The biggest provider here is Care at Home Services (South East) Limited (2). Of the 5 CQC has rated, 100% are Good or Outstanding, compared with 89% for sensory impairment care across England. Our estimate of typical fees here: about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 3 home care agencies have not been rated for more than four years and 1 joined the CQC register during the past two years. CQC's latest rating here went to Candlelight Homecare Service Limited (East Sussex): Good, on 27 May 2026.

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Source: CQC register · Updated 27 October 2026 · Open Government Licence

Quick summary

  • Among the 5 rated agencies, 5 hold a Good or Outstanding rating; 1 is still waiting for a first rating.
  • New and changed CQC ratings across East Sussex, updated every day.
  • 5 list dementia as a specialism.
  • Whatever your savings, East Sussex council will assess care needs for free.

Citation: "Sensory impairment care at home in Heathfield", The Care Panel analysis of CQC register data, Oct 2026.

  • 6agencies on the CQC register
  • 100%of those rated are Good or Outstanding
  • 5list dementia as a specialism
  • 2with a rating or inspection since October 2024

Who offers sensory impairment care in Heathfield

Sorted on CQC rating and its date, with distance used last. How we rank

#Home care agencyOverall ratingLast ratedOfficeExtra specialisms
1Candlelight Homecare Service Limited (East Sussex)GoodMay 2026under 0.5 miles9
2FitzRoy Supported Living - UckfieldGoodAug 20256.6 miles2
3Homelife Care Limited CrowboroughGoodDec 20196.3 miles5
4Care at Home Services (South East) Limited – Bentley GrangeGoodApr 20206.9 miles5
5Care at Home Services (South East) Limited – Margaret HouseGoodDec 20196.9 miles5
6Delore Care HeathfieldNot yet rated–under 0.5 miles4

All agencies covering Heathfield with a CQC registration for sensory impairment care. Order: rating, then how recent it is, with distance from the centre used last.

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Sensory impairment care in Heathfield: ratings, size and cost

CQC lists sensory impairment care for 6 of the 13 agencies covering Heathfield, or 46%. Their Good or Outstanding share is 100%, in line with the town-wide 100% and above the 89% for sensory impairment care across England.

The highest rated agencies for sensory impairment care are Candlelight Homecare Service Limited (East Sussex), FitzRoy Supported Living - Uckfield and Homelife Care Limited Crowborough. Ratings run from December 2019 to May 2026, and 2 are from the last two years. Offices within 2 miles of Heathfield centre: 2. Not yet rated: 1. That is usual for services registered recently.

Council-wide, 68 agencies in East Sussex list sensory impairment care, and 91% of those with a rating are Good or Outstanding. Across East Sussex, 65% of agencies are registered for sensory impairment care, against 46% here.

Live-in care in the South East runs at around £1,610 a week; visiting care is about £33.50 an hour on weekdays, more in the evening and at weekends. How these costs are worked out.

What sensory impairment care involves

Deafblindness, hearing loss and sight loss are the three needs sensory impairment care covers. Expect staff skilled in communication, a layout and routine that let people find their way without risk, and support with equipment and technology.

What to ask about sensory impairment care

  1. How do you introduce new staff to the person?
  2. How do you adapt the home or routine for someone with sight loss?
  3. How do you support hearing aids and other equipment?
  4. How do you link with local sensory support services?
  5. How are written information and menus made accessible?

Free advice: RNIB Helpline, 0303 123 9999. All sensory impairment care in East Sussex.

Sensory impairment care in nearby towns

TownDistanceAgenciesGood or Outstanding
Heathfield–65
Hailsham7.0 mi2718
Crowborough7.0 mi76
Polegate9.9 mi2818
Royal Tunbridge Wells11.8 mi159
Bexhill-on-Sea12.3 mi2218
Lewes12.5 mi2019

Help from the council

East Sussex

East Sussex council assesses care needs free of charge regardless of savings, and may contribute when savings are below £23,250.

Assessments, care funding and direct payments in East Sussex

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Sensory impairment care in Heathfield: your questions answered

Which agencies in Heathfield provide sensory impairment care?

The CQC register for Oct 2026 shows that 6 of the 13 agencies that have an office within 7 miles of Heathfield list sensory impairment care as a specialism. Highly rated options include Candlelight Homecare Service Limited (East Sussex), FitzRoy Supported Living - Uckfield and Homelife Care Limited Crowborough.

Are home care agencies in Heathfield well rated?

Good or Outstanding: 5 (100%) of the 5 rated. Not yet rated: 1. That is common for services registered recently.

How much does home care cost in Heathfield?

Usual 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. More in our cost guide.

Will I get help from East Sussex council with the cost of home care?

It may. East Sussex council must offer a free care needs assessment to anyone who appears to need support (Care Act 2014). If savings and investments are below £23,250, the council may contribute after a financial assessment, depending on income, and for care at home the value of the home is not counted. Attendance Allowance is not means-tested. How to contact East Sussex council.

How should I compare agencies in Heathfield?

Start with the latest CQC report and its date: 2 of the 6 listed here were inspected or rated in the last two years; 3 have older reports. Then ask about continuity of staff, how they handle missed visits, and the full price before you sign. Use our checklist.

How do nearby towns compare with Heathfield for sensory impairment care?

Counting sensory impairment care: Heathfield 6 (5 Good or Outstanding); Hailsham (7.0 miles): 27, 18 rated Good or Outstanding; Crowborough (7.0 miles): 7, 6 rated Good or Outstanding; Polegate (9.9 miles): 28, 18 rated Good or Outstanding.

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Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.