Home care · Lancashire

Home help in Burnley

Help with housework, shopping, meals and errands, often alongside a chat and a cup of tea: that is home help, and it keeps many older people independent for longer. Compare the 83 CQC-registered agencies covering Burnley and ask which of them provide it.

Agencies from the CQC register, updated 27 October 2026. Prices: Usual 2026 prices across England

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In short

  • Of the 83 CQC-registered agencies that have an office within 7 miles of Burnley, 58 have a Good or Outstanding rating.
  • Ask each agency about home help; the CQC register has no record of who provides it.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • Lancashire council has to offer a care needs assessment free of charge.

Citation: "Home help in Burnley", The Care Panel analysis of CQC register data, Oct 2026.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Lancashire council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Agency, cleaner or council?

Many home care agencies in Burnley provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Requesting an assessment from Lancashire council.

Burnley's agencies in figures

None covering Burnley is rated Outstanding; Lancashire has 10. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Burnley comes 2nd of 7 (70%), with Rawtenstall top at 75%. Compare Burnley's 97% Good or Outstanding with 94% for the rated agencies among the 557 we list in Lancashire. 16% of agencies covering Burnley have a CQC rating from the last two years, against 14% across Lancashire. The newest registration is We Provide Care Limited, registered with CQC in October 2026. By specialism, 74 of 83 list physical disabilities, 49 of 83 list learning disabilities and 52 of 83 list mental health conditions. 66 of the 83 agencies (80%) list dementia as a specialism, against 76% across Lancashire. The oldest current rating dates from October 2017 (Highfield Scheme Limited).

How much home help costs in Burnley

Usual 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Lancashire County Council pays providers: £23.74 an hour for home care (2025/26 average paid to agencies); £789.93 a week for residential care (2025/26 average, over-65s); £887.20 a week for nursing care (2025/26 average, over-65s) (source).

Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies that cover Burnley

Ranked on CQC rating, its date and then distance. Ask each one about home help.

  1. Home Instead Burnley

    0.7 miles · Dementia, Older people, Physical disabilities

    Est. £33–£40/hr

    GoodRated Jan 2025Inspected recently
    More details (Home Instead Burnley)

  2. Right Care (Lancashire) Limited

    0.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    More details (Right Care (Lancashire) Limited)

  3. Gill Care Services

    1.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2024Inspected recently
    More details (Gill Care Services)

  4. Majestic Care North West Limited

    1.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    More details (Majestic Care North West Limited)

  5. Helto Support

    1.7 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Dec 2024Inspected recently
    More details (Helto Support)

  6. Winncare

    1.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2024Inspected recently
    More details (Winncare)

  7. Helping Hands Accrington

    2.2 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Jan 2025Inspected recently
    More details (Helping Hands Accrington)

  8. Mynas Care Ltd

    2.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Mynas Care Ltd)

  9. CSS Care Ltd

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2025Inspected recently
    More details (CSS Care Ltd)

  10. Bowtree Homecare Ltd

    5.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2025Inspected recently
    More details (Bowtree Homecare Ltd)

  11. Carelytical Homecare Ltd

    5.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2025Inspected recently
    More details (Carelytical Homecare Ltd)

  12. Hazelwood Homecare Limited

    6.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2025Inspected recently
    More details (Hazelwood Homecare Limited)

  13. Rebuild 4 Life Ltd

    6.8 miles · Services for everyone

    Est. £30–£37/hr

    GoodRated Mar 2025Inspected recently
    More details (Rebuild 4 Life Ltd)

  14. ProLibertas Care Solutions

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2022
    More details (ProLibertas Care Solutions)

  15. Parkhouses Independent Living Services

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2022
    More details (Parkhouses Independent Living Services)

  16. Complex Care Professionals

    0.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2023
    More details (Complex Care Professionals)

  17. Routes Healthcare Burnley

    0.7 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jul 2023
    More details (Routes Healthcare Burnley)

  18. Meridian Health and Social Care - Burnley

    1.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2022
    More details (Meridian Health and Social Care - Burnley)

  19. AFG Community West Lancashire

    2.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2023
    More details (AFG Community West Lancashire)

  20. Spring Cottages Home Care Limited

    2.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2024
    More details (Spring Cottages Home Care Limited)

Every agency covering Burnley (83) →

What families ask about home help in Burnley

Where can I find home help in Burnley?

The CQC register does not show who offers home help. There are 83 registered agencies that have an office within 7 miles of Burnley, 58 of them rated Good or Outstanding, so ask each one.

What does home help cost in Burnley?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Will the council fund help with housework?

Only as part of meeting eligible needs after an assessment by Lancashire council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

Are home care agencies in Burnley well rated?

58 of the 60 rated agencies (97%) are Good or Outstanding; 66 list dementia as a specialism and 13 were inspected or rated in the last two years.

Need home help in Burnley?

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Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.

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