Home care · London

Home help in Merton

Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. 60 agencies registered with CQC cover Merton. Check with each one that it provides this kind of care.

Agency data: CQC register · Updated 27 October 2026 · Prices: Typical prices in London in 2026

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Key points

  • 60 CQC-registered home care agencies are based in the borough of Merton; 46 are rated Good or Outstanding.
  • The CQC register does not say who provides home help: ask the agencies directly.
  • Home help is usually charged by the hour; visiting care here typically costs £30–£40 an hour, and housework-only help can cost a little less.
  • A care needs assessment from the London Borough of Merton costs nothing.

To cite: "Home help in Merton", The Care Panel, Oct 2026, from CQC register analysis.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. The London Borough of Merton may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Agency, cleaner or council?

Many home care agencies in Merton provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. How to ask the London Borough of Merton for an assessment.

What the register shows for Merton

Secure Quality Care is the most recently registered, joining the CQC register in July 2026. At 100% Good or Outstanding, Merton sits above the London figure of 89% (from 2,452 agencies). Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Merton comes 4th of 7 (77%), with Worcester Park top at 100%. Reliable Personnel Limited has the oldest rating still in force, from October 2019. Dementia appears on 51 of 60 registrations here (85%), compared with 81% in London as a whole. Looking at specialisms, 51 of 60 list physical disabilities, 34 of 60 list learning disabilities and 40 of 60 list mental health conditions.

Paying for home help in Merton: typical prices

Typical prices in London in 2026
Visiting care£30–£40 an hour
Sleeping night£190–£230
Waking night£240–£320
Live-in care£1,300–£1,800 a week

What London Borough of Merton pays providers: £26.06 an hour for home care (2025/26 average paid to agencies); £1,187.71 a week for residential care (2025/26 average, over-65s); £1,129.74 a week for nursing care (2025/26 average, over-65s) (source).

According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Work out a weekly cost · What would we pay?

Home care agencies covering Merton

Not confirmed for home help, so ask. Listed by CQC rating and rating date, then distance.

  1. Rosehill Care

    under 0.5 miles · Older people

    Est. £34–£42/hr

    GoodRated Dec 2025Inspected recently
    Full profile (Rosehill Care)

  2. Eveready Carers

    under 0.5 miles · Older people, Adults under 65

    Est. £34–£42/hr

    GoodRated Nov 2025Inspected recently
    Full profile (Eveready Carers)

  3. Gentle Healthcare Services

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2024Inspected recently
    Full profile (Gentle Healthcare Services)

  4. Ezey Care Limited

    under 0.5 miles · Physical disabilities, Learning disabilities, Adults under 65

    Est. £34–£42/hr

    GoodRated Oct 2026Inspected recently
    Full profile (Ezey Care Limited)

  5. Royal Mencap Society - Domiciliary Care Services and Shared Lives - West London

    under 0.5 miles · Learning disabilities, Adults under 65

    Est. £34–£42/hr

    GoodRated Oct 2026Inspected recently
    Full profile (Royal Mencap Society - Domiciliary Care Services and Shared Lives - West London)

  6. Samfos Health - Merton

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jun 2026Inspected recently
    Full profile (Samfos Health - Merton)

  7. London Borough of Merton - Reablement Service

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Sep 2025Inspected recently
    Full profile (London Borough of Merton - Reablement Service)

  8. Professional Care Support Services Ltd

    0.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Apr 2026Inspected recently
    Full profile (Professional Care Support Services Ltd)

  9. Bluebird Care (Merton)

    0.9 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    GoodRated Mar 2026Inspected recently
    Full profile (Bluebird Care (Merton))

  10. HFH Healthcare Limited

    1.0 miles · Services for everyone

    Est. £34–£42/hr

    GoodRated Oct 2025Inspected recently
    Full profile (HFH Healthcare Limited)

  11. Livingways Care Services – Wandsworth

    1.1 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jun 2026Inspected recently
    Full profile (Livingways Care Services – Wandsworth)

  12. Fens Healthcare and Recruitment Limited

    1.1 miles · Dementia, Older people, Mental health conditions

    Est. £34–£42/hr

    GoodRated Jul 2025Inspected recently
    Full profile (Fens Healthcare and Recruitment Limited)

  13. RBK Solution Ltd

    1.2 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    Full profile (RBK Solution Ltd)

  14. Bright Homecare

    1.3 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2024Inspected recently
    Full profile (Bright Homecare)

  15. Aspire South West London

    1.3 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jun 2026Inspected recently
    Full profile (Aspire South West London)

  16. Rapid Improvement Care Agency

    1.4 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2024Inspected recently
    Full profile (Rapid Improvement Care Agency)

  17. Helping Hands Wimbledon

    1.6 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    GoodRated Oct 2025Inspected recently
    Full profile (Helping Hands Wimbledon)

  18. 71 Rowan Crescent

    2.2 miles · Older people, Physical disabilities, Mental health conditions

    Est. £34–£42/hr

    GoodRated Jul 2026Inspected recently
    Full profile (71 Rowan Crescent)

  19. Noblesse Care Ltd

    2.2 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    Full profile (Noblesse Care Ltd)

  20. Partnership Care & Support

    2.5 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2025Inspected recently
    Full profile (Partnership Care & Support)

The full list: 60 agencies covering Merton →

Questions about home help in Merton

Which home care agencies offer home help in Merton?

Ask each agency: CQC keeps no record of who provides home help. Of the 60 registered agencies that are based in the borough of Merton, 46 are rated Good or Outstanding.

How much does home help cost in Merton?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Will the council fund help with housework?

Sometimes, if the London Borough of Merton's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How are agencies covering Merton rated?

Of 46 agencies with a CQC rating, 46 (100%) are Good or Outstanding. Dementia is a specialism for 51, and 20 have a rating or inspection from the past two years.

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Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.

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