Home care · Norfolk

Children's care at home in Norwich

Of the 74 home care agencies covering Norwich, 14 offer children's care. CQC has rated 8 of them, and 50% are Good or Outstanding, compared with 89% for children's care across England. We estimate typical fees here at about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 6 home care agencies have not been rated for more than four years and 3 joined the CQC register during the past two years. CQC's latest rating here went to Zara Healthcare: Good, on 14 April 2026.

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Source: CQC register · Updated 19 October 2026 · Open Government Licence

In short

  • For dementia support, 12 have it on their CQC registration.
  • New and changed CQC ratings across Norfolk, updated every day.
  • Good or Outstanding: 4 of the 8 rated agencies, 4 are rated Requires improvement or Inadequate; 6 are still waiting for a first rating.
  • Whatever your savings, Norfolk council will assess care needs for free.

Cite this: The Care Panel, "Children's care at home in Norwich", analysis of the CQC register, Oct 2026.

  • 14agencies on the CQC register
  • 50%of rated services are Good or Outstanding
  • 12list dementia as a specialism
  • 2with a rating or inspection since October 2024

Ranked providers of children's care

Sorted on CQC rating and its date, with distance used last. How we rank

#Home care agencyOverall ratingLast ratedOfficeExtra specialisms
1Leaf Care Services - Norwich West and South NorfolkGoodJan 20250.5 miles10
2Zara HealthcareGoodApr 20262.7 miles8
3Insignia Healthcare GroupGoodOct 20171.7 miles7
4Cera - NorwichGoodMar 20191.8 miles8
5Fisher Healthcare East Anglia - NorwichRequires improvementAug 20222.0 miles8
6Purely CareRequires improvementOct 20211.6 miles7
7Compkey Healthcare LtdRequires improvementApr 20202.4 miles7
8Extra Hands of Heacham Limited - Broadland OfficeRequires improvementJun 20213.6 miles9
9The Hamlet CharityNot yet rated–0.8 miles4
10Verity Healthcare – NorfolkNot yet rated–1.0 miles5
11Nursing Care Personnel Ltd (Norwich)Not yet rated–1.5 miles4
12Nurseplus UK - NorwichNot yet rated–1.7 miles6
13Better Oasis LimitedNot yet rated–1.7 miles4
14NCC First Support – Children Specialist Intervention TeamNot yet rated–1.9 miles1

The full list for children's care covering Norwich: sorted by CQC rating and rating date, then distance from the town centre.

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The agencies above, ranked by CQC rating, with links. Free.

Children's care in Norwich: ratings, size and cost

14 of the 78 agencies covering Norwich are registered with CQC for children's care (18%). England-wide, 89% of agencies registered for children's care are Good or Outstanding and here it is 50% (below England, 26 points below the 76% for all agencies in the town).

For children's care, the top rated agencies are Leaf Care Services - Norwich West and South Norfolk, Zara Healthcare and Insignia Healthcare Group. 2 have a rating from the past two years. Oldest: October 2017. Newest: April 2026. 10 are based within 2 miles of the centre of Norwich. Not yet rated: 6. That is usual for services registered recently.

Council-wide, 28 agencies in Norfolk list children's care, and 59% of those with a rating are Good or Outstanding. Share registered for children's care: 18% here, 16% across Norfolk.

Typical prices in the East of England: about £33.50 an hour for weekday visits (evenings and weekends cost more) and around £1,610 a week for live-in care. How we estimate costs.

About children's care

Families of disabled children, or of children with complex health needs, can get help at home: carers give personal care, support health routines and let parents take short breaks.

Questions worth asking about children's care

  1. Can we have the same carers each time?
  2. How do you plan for the move to adult services?
  3. How much notice do you need for short breaks?
  4. How do you work with school and health professionals?
  5. What experience do carers have with children of this age and need?

Free advice: Contact helpline for families with disabled children, 0808 808 3555. Ask Norfolk for a care needs assessment.

Children's care around Norwich

PlaceHow farAgenciesRated Good or Outstanding
Norwich–144
Taverham4.8 mi82
Horsford4.9 mi71
Poringland5.1 mi41
Hethersett5.3 mi62
Brundall6.0 mi41

Council support

Norfolk

Norfolk council assesses care needs free of charge regardless of savings, and may contribute when savings are below £23,250.

Assessments, care funding and direct payments in Norfolk

What families want to know about children's care in Norwich

How many agencies in Norwich offer children's care?

Children's care is a registered specialism for 14 of the 74 agencies that have an office within 7 miles of Norwich (CQC register, Oct 2026). Highly rated options include Leaf Care Services - Norwich West and South Norfolk, Zara Healthcare and Insignia Healthcare Group.

Are home care agencies in Norwich well rated?

Good or Outstanding: 4 (50%) of the 8 rated; 4 are Requires improvement or Inadequate. Newly registered services often have no rating yet; 6 here are still unrated.

How much does home care cost in Norwich?

Typical 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Read the full cost guide.

Will I get help from Norfolk council with the cost of home care?

It can. Step one is the needs assessment: Norfolk council cannot charge for it and must offer it to every person who seems to need support (Care Act 2014). If your savings and investments come to under £23,250, it may then contribute following a financial assessment, depending on income, and for care in your own home the property is left out. Separately, Attendance Allowance has no means test. Getting in touch with Norfolk council.

How should I compare agencies in Norwich?

Start with the latest CQC report and its date: 2 of the 14 listed here were inspected or rated in the last two years. Older reports: 6. Then ask about continuity of staff, how they handle missed visits, and the full price before you sign. A checklist to help.

How do nearby towns compare with Norwich for children's care?

Counting children's care: Norwich 14 (3 Good or Outstanding); Taverham (4.8 miles): 8, 2 rated Good or Outstanding; Horsford (4.9 miles): 7, 1 rated Good or Outstanding; Poringland (5.1 miles): 4, 1 rated Good or Outstanding.

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Data: CQC register, Oct 2026, used under the Open Government Licence v3.0. We are an independent directory and do not provide care.