Home care · North Somerset

Mental health care at home in Backwell

Mental health care is offered by 20 of the 34 home care agencies covering Backwell, operated by 18 separate providers. Network Healthcare Professionals Limited runs the most, with 3. Among the 14 with a CQC rating, 100% are Good or Outstanding (versus 88% for mental health care across England). Typical fees here come to about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 9 home care agencies were last rated more than four years ago and 3 registered since October 2024. Most recently, B & S Healthcare Limited was rated Good on 23 April 2026.

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Source: CQC register · Updated 27 October 2026 · Open Government Licence

In short

  • A care needs assessment from North Somerset council is free, and your savings do not affect it.
  • Good or Outstanding: 14 of the 14 rated agencies, with 6 not yet rated.
  • For dementia support, 17 have it on their CQC registration.
  • Latest CQC rating changes in North Somerset, checked daily.

Citation: "Mental health care at home in Backwell", The Care Panel analysis of CQC register data, Oct 2026.

  • 20registered agencies
  • 100%rated Good or Outstanding (of those rated)
  • 17list dementia as a specialism
  • 3rated or inspected within two years

Mental health care in Backwell: providers ranked

Sorted on CQC rating and its date, with distance used last. How we rank

RankAgencyCQC ratingDate ratedOfficeOther specialisms
1Channel Court, Sugar LookoutGoodJul 20255.1 miles6
2B & S Healthcare LimitedGoodApr 20265.9 miles9
3Seren Healthcare Solutions LimitedGoodMay 20256.7 miles7
4Network Healthcare Professionals Limited - North SomersetGoodAug 20224.6 miles6
5Leigh Court CentreGoodAug 20235.3 miles6
6GA24CareGoodMar 20236.1 miles7
7Habitat CareGoodApr 20191.5 miles6
8United Response - Nailsea DCAGoodMay 20201.5 miles4
9Synergy Complex Care LtdGoodOct 20215.2 miles8
10ARCH Care Services LtdGoodMay 20215.4 miles8
11Network Healthcare Professionals Limited – Complex CareGoodJan 20196.5 miles8
12Network Live in Care LtdGoodJul 20226.5 miles5
13Caremark (Bristol)GoodMay 20206.9 miles8
14Newcross Healthcare Solutions Limited - WestGoodOct 20196.9 miles8
15Eclectic Care BristolNot yet rated–5.0 miles5
16Living Waters Healthcare Services LimitedNot yet rated–5.0 miles6
17BSI Healthcare Limited-BristolNot yet rated–5.3 miles8
18Cedar Care at HomeNot yet rated–6.1 miles5
19Avon Healthcare Solutions LtdNot yet rated–6.2 miles8
20Anchor Community Support LtdNot yet rated–6.6 miles8

Every agency covering Backwell registered with CQC for mental health care, ranked by CQC rating and how recent it is, then by distance.

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The agencies above, ranked by CQC rating, with links. Free.

Mental health care in Backwell: what the data shows

CQC lists mental health care for 20 of the 34 agencies covering Backwell, or 59%. Their Good or Outstanding share is 100%, in line with the town-wide 100% and above the 88% for mental health care across England.

The highest rated agencies for mental health care are Channel Court, Sugar Lookout, B & S Healthcare Limited and Seren Healthcare Solutions Limited. 3 were rated in the last two years; the oldest rating dates from January 2019 and the newest from April 2026. 2 have an office within 2 miles of Backwell centre. 6 still await a first CQC rating.

For comparison, North Somerset has 24 agencies registered for mental health care; of those rated, 94% are Good or Outstanding. Here 59% of agencies list mental health care, compared with 57% across North Somerset.

Visiting home care in the South West typically costs about £33.50 an hour on weekdays (more at evenings and weekends); live-in care is around £1,610 a week. Our cost method.

What to expect from mental health care

Someone living with a serious mental illness, whether schizophrenia, bipolar disorder, severe depression or psychosis connected with dementia, may need this kind of support. Good providers coordinate with the NHS community mental health team and concentrate on stability, recovery and taking medication safely.

Questions to ask agencies about mental health care

  1. What mental health training do staff have?
  2. How do you keep physical health checked too?
  3. What would happen if the person needed hospital care?
  4. How do you support recovery goals, not just daily care?
  5. How do you support someone during a crisis, day or night?

Support: Mind Infoline, 0300 123 3393. Mental health care across North Somerset.

Where else nearby offers mental health care

Nearby townDistanceTotalGood or Outstanding
Backwell–2014
Nailsea1.4 mi1711
Long Ashton3.7 mi6642
Yatton3.9 mi1311
Portishead4.9 mi1713
Clevedon4.9 mi1310
Pill5.2 mi6642

Council help

North Somerset

North Somerset council assesses care needs free of charge regardless of savings, and may contribute when savings are below £23,250.

Assessments, care funding and direct payments in North Somerset

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Free care cost report for Backwell

  • Typical local prices for home care, overnight and live-in care
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Mental health care in Backwell: your questions answered

Which agencies in Backwell provide mental health care?

The CQC register for Oct 2026 shows that 20 of the 34 agencies that have an office within 7 miles of Backwell list mental health care as a specialism. Highly rated options include Channel Court, Sugar Lookout, B & S Healthcare Limited and Seren Healthcare Solutions Limited.

What CQC ratings do home care agencies in Backwell have?

Of the 14 that have been rated, 14 (100%) are rated Good or Outstanding. Not yet rated: 6. That is common for services registered recently.

What are typical home care prices in Backwell?

Usual 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. More in our cost guide.

Will North Somerset council pay for home care?

It may. North Somerset council must offer a free care needs assessment to anyone who appears to need support (Care Act 2014). If savings and investments are below £23,250, the council may contribute after a financial assessment, depending on income, and for care at home the value of the home is not counted. Attendance Allowance is not means-tested. How to contact North Somerset council.

What should I look for when choosing agencies in Backwell?

Three questions matter most once you have read the latest CQC report: will the staff be consistent, what is the plan for missed visits, and what is the total cost before signing? On dates, 3 of the 20 listed had an inspection or rating within the last two years; 11 have older reports. Use our checklist.

How does Backwell compare with nearby towns for mental health care?

Nearest towns we cover: Nailsea (1.4 miles): 17, 11 rated Good or Outstanding; Long Ashton (3.7 miles): 66, 42 rated Good or Outstanding; Yatton (3.9 miles): 13, 11 rated Good or Outstanding. Backwell itself has 20, 14 of them Good or Outstanding.

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Data: CQC register, Oct 2026, used under the Open Government Licence v3.0. We are an independent directory and do not provide care.