Home care · Suffolk · Oct 2026
Best rated home care agencies in Bury St Edmunds
The 12 home care agencies covering Bury St Edmunds with the best CQC ratings, checked against the CQC register on 27 October 2026. 3 are rated Outstanding. Of all 22 home care agencies covering Bury St Edmunds, 12 are rated Good or Outstanding.
How this list is ordered
- Outstanding before Good, then the most recent rating first. Nothing else changes the order.
- Paid partners are not moved up, and nobody can pay to be listed here.
- "Best for" labels come from each service's CQC registration and inspection date.
Cite this: The Care Panel, "Best rated home care agencies in Bury St Edmunds", analysis of the CQC register, Oct 2026. How we rank
The 12 best rated home care agencies covering Bury St Edmunds
| # | Name | CQC rating | Rated | Best for |
|---|---|---|---|---|
| 1 | Hilltop House (Domiciliary Care) | Outstanding | Apr 2020 | Rated Outstanding, Physical disability |
| 2 | Bury Home Care | Outstanding | Jul 2019 | Rated Outstanding, Dementia, Physical disability |
| 3 | Trinity Homecare (East of England) | Outstanding | Dec 2018 | Rated Outstanding, Dementia, Physical disability |
| 4 | PentaCare (West Suffolk) | Good | May 2026 | Dementia, Physical disability, Inspected recently |
| 5 | Yourlife (Bury) | Good | Nov 2025 | Dementia, Physical disability, Inspected recently |
| 6 | Home Instead Bury St Edmunds | Good | Feb 2023 | Dementia, Physical disability |
| 7 | Lifetree Homecare Ltd | Good | Feb 2023 | Dementia, Physical disability |
| 8 | Multi-Care Community Services Suffolk Ltd | Good | May 2022 | Dementia, Physical disability |
| 9 | Helping Hands Bury St Edmunds | Good | Sep 2021 | Dementia, Physical disability |
| 10 | Oxlip House | Good | Aug 2019 | |
| 11 | Blackbourne View | Good | Jul 2018 | Dementia, Physical disability |
| 12 | Mencap - West Suffolk Domiciliary Care Agency | Good | Jun 2018 |
Source: CQC register, checked 27 October 2026 (Open Government Licence). Ratings can change after an inspection, so read the latest report before you decide.
Details for the top 10
Hilltop House (Domiciliary Care)
What inspectors found: Staff were exceptionally caring and encouraged people to live as full a life as possible and supported to live the life they wanted.
Est. £32–£39/hr
Bury Home Care
What inspectors found: The reablement ethos ran through the service with staff using their reablement skills whenever they provided care and support.
Est. £32–£39/hr
Trinity Homecare (East of England)
What inspectors found: Where they do, we also take into account any wider social care provided.
Est. £32–£39/hr
PentaCare (West Suffolk)
What inspectors found: The nature of the service provision included scheduled home visits and live in care.
Est. £30–£37/hr
Yourlife (Bury)
What inspectors found: This is help with tasks related to personal hygiene and eating.
Est. £30–£37/hr
Home Instead Bury St Edmunds
What inspectors found: People received personalised care from caring staff who had the knowledge and skills to carry out their roles and responsibilities.
Est. £33–£40/hr
Lifetree Homecare Ltd
What inspectors found: Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible…
Est. £30–£37/hr
Multi-Care Community Services Suffolk Ltd
Est. £30–£37/hr
Helping Hands Bury St Edmunds
What inspectors found: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in…
Est. £29–£35/hr
Oxlip House
What inspectors found: People using the service were happy and well cared for.
Est. £30–£37/hr
Questions about the best rated home care agencies in Bury St Edmunds
What is the best rated home care agency in Bury St Edmunds?
3 are rated Outstanding by CQC: Hilltop House (Domiciliary Care), Bury Home Care, Trinity Homecare (East of England). Ordered by rating and then the most recent inspection, the top three are Hilltop House (Domiciliary Care), Bury Home Care, Trinity Homecare (East of England). Read the latest CQC report before you decide.
How is this list ordered?
Only by the CQC rating (Outstanding before Good) and then by how recent the rating is. Paid partners are not moved up, and nobody can pay to appear here.
How many are rated Good or Outstanding in Bury St Edmunds?
12 of the 22 home care agencies covering Bury St Edmunds are rated Good or Outstanding (CQC register, 27 October 2026).
Data: CQC register, Oct 2026, used under the Open Government Licence v3.0. We are an independent directory and do not provide care.