Home care · Surrey

Home help in Banstead

Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. Compare the 369 CQC-registered agencies covering Banstead and ask which of them provide it.

CQC register data as of 27 October 2026 · Prices: Typical prices across England in 2026

Written by our editorial team, then checked. How we write guides · How we make money

Quick summary

  • 369 CQC-registered home care agencies have an office within 7 miles of Banstead; 250 are rated Good or Outstanding.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • Ask each agency about home help; the CQC register has no record of who provides it.
  • A care needs assessment from Surrey council costs nothing.

To cite: "Home help in Banstead", The Care Panel, Oct 2026, from CQC register analysis.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Surrey council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Agency, cleaner or council?

Many home care agencies in Banstead provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. How to ask Surrey council for an assessment.

Banstead's agencies in figures

At 92% Good or Outstanding, Banstead sits in line with the Surrey figure of 91% (from 1,090 agencies). Most recent to register: Silver Blue Services Ltd T/A Springday Healthcare (September 2026). Oldest rating on the list: Care World Agency Ltd, February 2018. Worcester Park has the highest share of listed agencies rated Good or Outstanding nearby (100%); Banstead, at 68%, is 7th of the 7 towns compared. The share registered for dementia is 83% in Banstead (307 of 369) and 84% across Surrey. Looking at specialisms, 316 of 369 list physical disabilities, 212 of 369 list learning disabilities and 228 of 369 list mental health conditions.

Home help prices in Banstead

Typical prices across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What the council pays (Surrey County Council): £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source).

Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay

Home care agencies in and around Banstead

Ask each agency whether it provides home help. Ranked by CQC rating and how recent it is, then distance.

  1. Home Instead

    3.0 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    OutstandingRated Sep 2026Inspected recently
    View profile (Home Instead)

  2. Home Instead

    3.0 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    OutstandingRated Oct 2026Inspected recently
    View profile (Home Instead)

  3. Trinity Homecare

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    OutstandingRated May 2025Inspected recently
    View profile (Trinity Homecare)

  4. Trinity Homecare (Worcester Park)

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    OutstandingRated Oct 2025Inspected recently
    View profile (Trinity Homecare (Worcester Park))

  5. Tendacare

    4.4 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Aug 2026Inspected recently
    View profile (Tendacare)

  6. Comfort Care At Home

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    OutstandingRated Jun 2025Inspected recently
    View profile (Comfort Care At Home)

  7. Right at Home Sutton & Mid-Surrey

    2.8 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Jan 2022
    View profile (Right at Home Sutton & Mid-Surrey)

  8. Helping Hands Epsom

    0.7 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Jul 2026Inspected recently
    View profile (Helping Hands Epsom)

  9. Rosemil Care

    2.5 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jan 2026Inspected recently
    View profile (Rosemil Care)

  10. Short Term Assessment & Reablement Team (START - London Borough of Sutton)

    2.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2025Inspected recently
    View profile (Short Term Assessment & Reablement Team (START - London Borough of Sutton))

  11. MCS Healthcare

    2.7 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £34–£42/hr

    GoodRated Aug 2025Inspected recently
    View profile (MCS Healthcare)

  12. Premium Homecare Ltd

    2.7 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2024Inspected recently
    View profile (Premium Homecare Ltd)

  13. Alina Homecare - Epsom & Ewell

    2.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    View profile (Alina Homecare - Epsom & Ewell)

  14. Your Quality Care Services Limited

    2.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    View profile (Your Quality Care Services Limited)

  15. Avant (Sutton & Surrey)

    2.8 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Apr 2025Inspected recently
    View profile (Avant (Sutton & Surrey))

  16. Senacare Ltd - Sutton

    2.9 miles · Older people, Adults under 65

    Est. £34–£42/hr

    GoodRated Jan 2026Inspected recently
    View profile (Senacare Ltd - Sutton)

  17. Exodus Health Care Services

    2.9 miles · Dementia, Older people, Sensory impairments

    Est. £34–£42/hr

    GoodRated Feb 2025Inspected recently
    View profile (Exodus Health Care Services)

  18. Harrington Homecare Headquarters

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2025Inspected recently
    View profile (Harrington Homecare Headquarters)

  19. YourLife (Wallington)

    3.1 miles · Dementia, Older people, Sensory impairments

    Est. £34–£42/hr

    GoodRated Aug 2026Inspected recently
    View profile (YourLife (Wallington))

  20. Classic Home Care Services Limited

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    View profile (Classic Home Care Services Limited)

The full list: 369 agencies covering Banstead →

What families ask about home help in Banstead

Which home care agencies offer home help in Banstead?

Ask each agency: CQC keeps no record of who provides home help. Of the 369 registered agencies that have an office within 7 miles of Banstead, 250 are rated Good or Outstanding.

How much is a home help per hour in Banstead?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Does the council pay for home help?

Sometimes, if Surrey council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How are agencies covering Banstead rated?

Of 272 agencies with a CQC rating, 250 (92%) are Good or Outstanding. Dementia is a specialism for 307, and 95 have a rating or inspection from the past two years.

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Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.

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