Home care · Telford and Wrekin · Oct 2026

Best rated home care agencies in Telford

The 20 home care agencies covering Telford with the best CQC ratings, checked against the CQC register on 27 October 2026. None is rated Outstanding at the moment. Of all 63 home care agencies covering Telford, 31 are rated Good or Outstanding.

How this list is ordered

  • Outstanding before Good, then the most recent rating first. Nothing else changes the order.
  • Paid partners are not moved up, and nobody can pay to be listed here.
  • "Best for" labels come from each service's CQC registration and inspection date.

Cite this: The Care Panel, "Best rated home care agencies in Telford", analysis of the CQC register, Oct 2026. How we rank

The 20 best rated home care agencies covering Telford

#NameCQC ratingRatedBest for
118 Holt CoppiceGoodSep 2026Dementia, Physical disability, Inspected recently
2Ideal Home CareGoodAug 2026Dementia, Physical disability, Inspected recently
3Advantage Healthcare West MidlandsGoodAug 2026Inspected recently
4Neighbourly Helpers LtdGoodJul 2026Dementia, Physical disability, Inspected recently
5Lexrae Support LtdGoodMay 2026Physical disability, Inspected recently
6La Petite Concierge LimitedGoodMar 2026Dementia, Physical disability, Inspected recently
7Phoenix CareGoodJun 2025Dementia, Physical disability, Inspected recently
8Kensington Community Care ShropshireGoodFeb 2025Dementia, Physical disability
9ICCM Ltd - TelfordGoodJul 2023Dementia, Physical disability
10Be Happy Support Registered OfficeGoodApr 2023Dementia, Physical disability
11Creative Support - Telford & ShropshireGoodJan 2023Physical disability
12Jennifer M Whittall LtdGoodDec 2022
13Noble Live-in CareGoodJul 2022Dementia, Physical disability
14JAM CareGoodJul 2022Dementia, Physical disability
15Supreme Homecare LimitedGoodDec 2021Dementia, Physical disability
16Komplex Care LimitedGoodJun 2021Dementia, Physical disability
17Swanton Community Services Shropshire, Telford & WrekinGoodMay 2020
18Empowering U (Telford & Shropshire)GoodMar 2020Dementia, Physical disability
19Gold Standard Care LtdGoodFeb 2020Dementia, Physical disability
20LettershannerGoodFeb 2020Dementia, Physical disability

Source: CQC register, checked 27 October 2026 (Open Government Licence). Ratings can change after an inspection, so read the latest report before you decide.

Details for the top 10

  1. 18 Holt Coppice

    3.8 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Two inspectors visited the agency’s office on 5 August 2026.

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    View profile (18 Holt Coppice)

  2. Ideal Home Care

    0.9 miles · Dementia, Older people, Physical disabilities

    What inspectors found: We found the provider lacked knowledge of ‘Right support, right care, right culture.’ The assessment included discussions with people using the service, their relatives,…

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    View profile (Ideal Home Care)

  3. Advantage Healthcare West Midlands

    1.0 miles · Services for everyone

    What inspectors found: Our on-site assessment took place on 09 June 2026.

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    View profile (Advantage Healthcare West Midlands)

  4. Neighbourly Helpers Ltd

    2.6 miles · Dementia, Older people, Physical disabilities

    What inspectors found: People were supported with their personal care needs to enable them to live in their own homes and promote their independence.

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    View profile (Neighbourly Helpers Ltd)

  5. Lexrae Support Ltd

    2.0 miles · Older people, Physical disabilities, Sensory impairments

    What inspectors found: The assessment included discussions with people using the service, their relatives, staff, and the registered manager.

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    View profile (Lexrae Support Ltd)

  6. La Petite Concierge Limited

    4.2 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Accident and incidents were not always identified and recorded to capture themes and learning for the future.

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    View profile (La Petite Concierge Limited)

  7. Phoenix Care

    2.5 miles · Dementia, Older people, Physical disabilities

    What inspectors found: This assessment was prompted by some concerns we had received relating to alleged missed or late calls, care planning and the management and administration…

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    View profile (Phoenix Care)

  8. Kensington Community Care Shropshire

    1.5 miles · Dementia, Older people, Physical disabilities

    What inspectors found: People were supported with their personal care needs to enable them to live in their own homes and promote their independence.

    Est. £30–£37/hr

    GoodRated Feb 2025Inspected recently
    View profile (Kensington Community Care Shropshire)

  9. ICCM Ltd - Telford

    1.0 miles · Dementia, Older people, Physical disabilities

    What inspectors found: The service was able to demonstrate how they were meeting underpinning principles of "Right Support, Right Care, Right Culture.

    Est. £30–£37/hr

    GoodRated Jul 2023
    View profile (ICCM Ltd - Telford)

  10. Be Happy Support Registered Office

    1.1 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible…

    Est. £30–£37/hr

    GoodRated Apr 2023
    View profile (Be Happy Support Registered Office)

All 63 home care agencies covering Telford →

Questions about the best rated home care agencies in Telford

What is the best rated home care agency in Telford?

None is currently rated Outstanding. Ordered by rating and then the most recent inspection, the top three are 18 Holt Coppice, Ideal Home Care, Advantage Healthcare West Midlands. Read the latest CQC report before you decide.

How is this list ordered?

Only by the CQC rating (Outstanding before Good) and then by how recent the rating is. Paid partners are not moved up, and nobody can pay to appear here.

How many are rated Good or Outstanding in Telford?

31 of the 63 home care agencies covering Telford are rated Good or Outstanding (CQC register, 27 October 2026).

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Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.

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