Home care · Telford and Wrekin

Overnight care in Telford

With overnight care a carer spends the night in the home, asleep but on call or awake the whole time, keeping the person safe and letting the family carer rest. Below are the 63 CQC-registered agencies that cover Telford; ask each whether it offers this.

Agency data: CQC register · Updated 27 October 2026 · Prices: Typical prices across England in 2026

Key points

  • Of the 63 CQC-registered agencies that have an office within 7 miles of Telford, 31 have a Good or Outstanding rating.
  • The CQC register does not say who provides overnight care: ask the agencies directly.
  • A sleeping night is usually a flat rate and a waking night is priced nearer the hourly rate. Get both prices in writing.
  • A care needs assessment from Telford and Wrekin council costs nothing.

To cite: "Overnight care in Telford", The Care Panel, Oct 2026, from CQC register analysis.

Two kinds of overnight care

A sleeping night means the carer sleeps in the spare room and is woken only when needed, typically once or twice at most. A waking night means they stay up all night, the right choice for someone who wanders, needs turning, help to the toilet or medicines in the night, or has a high risk of falling.

A sleeping night is normally a fixed fee. Waking nights are priced nearer the hourly rate and cost noticeably more. Get both figures in writing, with rates for weekends and bank holidays.

Who uses overnight care

Some need it every night; others book one or two nights a week. The usual triggers are a discharge from hospital, falls at night, dementia that unsettles sleep, end-of-life care, and a husband, wife or partner who provides care by day and needs a few full nights' rest.

Paying for night care

If the care needs assessment identifies needs at night, night care can go into the council care plan, and Telford and Wrekin council must carry out that assessment for free. Separately, Attendance Allowance pays its higher rate, £114.60 a week, to people over State Pension age needing help by day and by night, regardless of savings. How to ask Telford and Wrekin council for an assessment.

Home care in Telford by the numbers

Outstanding: 0 covering Telford, 1 across Telford and Wrekin. Shrewsbury has the highest share of listed agencies rated Good or Outstanding nearby (70%); Telford, at 49%, is 5th of the 7 towns compared. 89% of rated agencies covering Telford are Good or Outstanding, compared with 87% of those rated among the 69 we list across Telford and Wrekin. Two-year-old ratings or newer: 16% covering Telford, 14% across Telford and Wrekin. The newest registration is Haven Support Services Ltd - Telford, registered with CQC in June 2026. By specialism, 53 of 63 list physical disabilities, 41 of 63 list learning disabilities and 39 of 63 list mental health conditions. 44 of the 63 agencies (70%) list dementia as a specialism, against 72% across Telford and Wrekin. The oldest current rating dates from November 2017 (Helping Hands DCS).

Paying for overnight care in Telford: typical prices

Typical prices across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What the council pays (Telford & Wrekin Council): £21.66 an hour for home care (2025/26 average paid to agencies); £998.94 a week for residential care (2025/26 average, over-65s); £1,211.07 a week for nursing care (2025/26 average, over-65s) (source).

Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies covering Telford

Not confirmed for overnight care, so ask. Listed by CQC rating and rating date, then distance.

  1. Ideal Home Care

    0.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    Full profile (Ideal Home Care)
  2. Advantage Healthcare West Midlands

    1.0 miles · Services for everyone

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    Full profile (Advantage Healthcare West Midlands)
  3. Kensington Community Care Shropshire

    1.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2025Inspected recently
    Full profile (Kensington Community Care Shropshire)
  4. Lexrae Support Ltd

    2.0 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    Full profile (Lexrae Support Ltd)
  5. Phoenix Care

    2.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    Full profile (Phoenix Care)
  6. Neighbourly Helpers Ltd

    2.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    Full profile (Neighbourly Helpers Ltd)
  7. 18 Holt Coppice

    3.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    Full profile (18 Holt Coppice)
  8. La Petite Concierge Limited

    4.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2026Inspected recently
    Full profile (La Petite Concierge Limited)
  9. Jennifer M Whittall Ltd

    0.9 miles · Services for everyone

    Est. £30–£37/hr

    GoodRated Dec 2022
    Full profile (Jennifer M Whittall Ltd)
  10. Supreme Homecare Limited

    0.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2021
    Full profile (Supreme Homecare Limited)
  11. ICCM Ltd - Telford

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2023
    Full profile (ICCM Ltd - Telford)
  12. Noble Live-in Care

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2022
    Full profile (Noble Live-in Care)
  13. Be Happy Support Registered Office

    1.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2023
    Full profile (Be Happy Support Registered Office)
  14. JAM Care

    1.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2022
    Full profile (JAM Care)
  15. Creative Support - Telford & Shropshire

    1.6 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jan 2023
    Full profile (Creative Support - Telford & Shropshire)
  16. Sanctuary Supported Living (Oleander House)

    0.7 miles · Older people, Physical disabilities, Mental health conditions

    Est. £30–£37/hr

    GoodRated Dec 2019
    Full profile (Sanctuary Supported Living (Oleander House))
  17. Helping Hands DCS

    0.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Nov 2017
    Full profile (Helping Hands DCS)
  18. Quil Care Group Limited

    0.9 miles · Dementia, Older people, Learning disabilities

    Est. £30–£37/hr

    GoodRated Sep 2018
    Full profile (Quil Care Group Limited)
  19. Empowering U (Telford & Shropshire)

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2020
    Full profile (Empowering U (Telford & Shropshire))
  20. Complete Care Amegreen

    1.0 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2018Previous provider's rating
    Full profile (Complete Care Amegreen)

The full list: 63 agencies covering Telford →

Your questions on overnight care in Telford

Which home care agencies offer overnight care in Telford?

The CQC register does not show who offers overnight care. There are 63 registered agencies that have an office within 7 miles of Telford, 31 of them rated Good or Outstanding, so ask each one.

Sleeping night or waking night: what is the difference?

On a sleeping night the carer sleeps in a spare room and can be woken once or twice. On a waking night the carer stays awake all night. Waking nights cost more.

How much is a night carer in Telford?

A sleeping night is normally a flat fee; a waking night is priced from the hourly rate. Get both prices in writing.

How are agencies covering Telford rated?

Of 35 agencies with a CQC rating, 31 (89%) are Good or Outstanding. Dementia is a specialism for 44, and 10 have a rating or inspection from the past two years.

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Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.