Care home · Dundee, Scotland

Balcarres

Very good or better in every area graded (5/6) Care Inspectorate

Balcarres is a care home in Dundee, Dundee City, run by HC-One No. 1 Limited. It is registered for 35 people, with 33 single bedrooms.

Address
64 Albany Road, Broughty Ferry, Dundee, DD5 1NW
Run by
HC-One No. 1 Limited
Type of provider
Independent (private)
Type of care home
Older People
Places
35 (33 single rooms, 2 beds in shared rooms)
Main area of care
Older people - dementia
Also cares for
Korsakoffs syndrome, Neurological condition (other than dementia), Older people - dementia, Older people - frailty, Palliative and end of life care,
Council area
Dundee City
Registered
October 2017
Last inspection
29 January 2026
Complaints upheld (since April 2025)
1

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?5 · Very good
How good is our setting?5 · Very good
How good is our staff team?5 · Very good
How good is our leadership?6 · Excellent

Grades published 24 February 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Balcarres compared with care homes (older people) in Dundee City

  • Lowest grade. Its lowest grade is 5 (very good). Of the other 19 care homes (older people) in Dundee City, 0 have a higher lowest grade and 2 have the same. 53% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the Dundee City average. Wellbeing 5 (area average 3.9); Care planning 5 (area average 4.1); Setting 5 (area average 4.3); Staff team 5 (area average 4.2); Leadership 6 (area average 3.8).
  • Last inspection. Inspected 10 months ago; the median for care homes (older people) in Dundee City is 10 months.
  • Size. Registered for 35 people. The median is 49 for care homes (older people) in Dundee City, and 37% are smaller.
  • Staffing. 29.0 staff reported for 35 places, or 0.83 per place. The median for care homes (older people) in Dundee City is 0.79. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records 1 upheld complaint and no enforcement notices for this service in 2025-26 and 2026-27 to date. 58% of the other care homes (older people) in Dundee City have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since October 2017 (9.1 years); the median for care homes (older people) in Dundee City is 16.0 years.
  • Same provider. HC-One No. 1 Limited also runs 13 other regulated services in Scotland (13 care homes, 0 care at home) across 7 council areas, including Victoria Manor Nursing Home (City of Edinburgh), Mugdock House Care Home (East Dunbartonshire), Balnacarron (Fife), Darnley Court (Glasgow City).
  • Health board. Dundee City sits in the NHS Tayside area.

Compared with the other 19 care homes (older people) on this site in Dundee City. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

Ask about Balcarres

Tell us what is needed. We will reply by email, usually within one working day, with Care Inspectorate-rated services that fit and have space. Free, with no obligation.

What kind of care?

Other care homes nearby

All care homes in Dundee City →

Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

Cookie settings