Care home · Dundee, Scotland

Ellen Mhor

Good or better in every area graded (4/6) Care Inspectorate

Ellen Mhor is a care home in Dundee, Dundee City, run by Cygnet (OE) Limited. It is registered for 12 people, with 12 single bedrooms.

Address
2-4 Ellen Street, Dundee, DD1 2QH
Run by
Cygnet (OE) Limited
Type of provider
Independent (private)
Type of care home
Learning Disabilities
Places
12 (12 single rooms)
Main area of care
Learning difficulties
Also cares for
Autism spectrum disorders, Learning difficulties, Mental health problems (other than dementia), Neurological condition (other than dementia), Physical disability or illness, Visual impairment
Council area
Dundee City
Registered
September 2013
Last inspection
14 August 2025

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?4 · Good
How good is our setting?5 · Very good
How good is our staff team?4 · Good
How good is our leadership?4 · Good

Grades published 27 August 2025. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Ellen Mhor compared with care homes in Dundee City

  • Lowest grade. Its lowest grade is 4 (good). Of the other 26 care homes in Dundee City, 5 have a higher lowest grade and 12 have the same. 65% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the Dundee City average. Wellbeing 5 (area average 4.1); Care planning 4 (area average 4.2); Setting 5 (area average 4.5); Staff team 4 (area average 4.3); Leadership 4 (area average 4.1).
  • Last inspection. Inspected 15 months ago; the median for care homes in Dundee City is 10 months.
  • Size. Registered for 12 people. The median is 34 for care homes in Dundee City, and 15% are smaller.
  • Staffing. 29.2 staff reported for 12 places, or 2.44 per place. The median for care homes in Dundee City is 0.85. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 50% of the other care homes in Dundee City have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since September 2013 (13.2 years); the median for care homes in Dundee City is 15.6 years.
  • Same provider. Cygnet (OE) Limited also runs 3 other regulated services in Scotland (3 care homes, 0 care at home) across 3 council areas, including Thistle (Dundee City), Trinity House (Dumfries & Galloway), Ranaich House (Stirling).
  • Health board. Dundee City sits in the NHS Tayside area.

Compared with the other 26 care homes on this site in Dundee City. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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