Care home · Girvan, Scotland

Hillcrest Residential Unit

Good or better in every area graded (4/6) Care Inspectorate

Hillcrest Residential Unit is a care home in Girvan, South Ayrshire, run by South Ayrshire Council. It is registered for 15 people, with 14 single bedrooms.

Address
29 McConnell Square, Girvan, KA26 9HR
Run by
South Ayrshire Council
Type of provider
Council-run
Type of care home
Older People
Places
15 (14 single rooms, 1 beds in shared rooms)
Main area of care
Older people - frailty
Also cares for
Older people - dementia, Older people - frailty,
Council area
South Ayrshire
Registered
April 2002
Last inspection
20 May 2026

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?5 · Very good
How good is our setting?4 · Good
How good is our staff team?4 · Good
How good is our leadership?5 · Very good

Grades published 2 July 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Hillcrest Residential Unit compared with care homes (older people) in South Ayrshire

  • Lowest grade. Its lowest grade is 4 (good). Of the other 24 care homes (older people) in South Ayrshire, 4 have a higher lowest grade and 16 have the same. 83% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the South Ayrshire average. Wellbeing 5 (area average 4.7); Care planning 5 (area average 4.3); Setting 4 (area average 4.6); Staff team 4 (area average 4.5); Leadership 5 (area average 4.3).
  • Last inspection. Inspected 6 months ago; the median for care homes (older people) in South Ayrshire is 7 months.
  • Size. Registered for 15 people. The median is 46 for care homes (older people) in South Ayrshire, and 0% are smaller.
  • Staffing. 19.4 staff reported for 15 places, or 1.29 per place. The median for care homes (older people) in South Ayrshire is 0.95. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 33% of the other care homes (older people) in South Ayrshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since April 2002 (24.7 years); the median for care homes (older people) in South Ayrshire is 15.1 years.
  • Same provider. South Ayrshire Council also runs 4 other regulated services in Scotland (2 care homes, 2 care at home) across 1 council area, including Chalmers Road (South Ayrshire), South Lodge (South Ayrshire), South Ayrshire Care at Home (South Ayrshire), South Ayrshire Integrated Reablement Service (South Ayrshire).
  • Health board. South Ayrshire sits in the NHS Ayrshire and Arran area.

Compared with the other 24 care homes (older people) on this site in South Ayrshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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