Care at home service · Broxburn, Scotland

ION Care and Support Services Falkirk and West Lothian

Good or better in every area graded (4/6) Care Inspectorate

ION Care and Support Services Falkirk and West Lothian is a care at home service in Broxburn, West Lothian, run by ION Care and Support Services Limited.

Address
Axwel House, 2 Westerton Road, East Mains Industrial Estate, Broxburn, EH52 5AU
Run by
ION Care and Support Services Limited
Type of provider
Independent (private)
Council area
West Lothian
Registered
August 2017
Last inspection
21 August 2026
Complaints upheld (since April 2025)
1

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?4 · Good
How good is our staff team?5 · Very good
How good is our leadership?5 · Very good

Grades published 21 September 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Ask about ION Care and Support Services Falkirk and West Lothian

Tell us what is needed. We will reply by email, usually within one working day, with Care Inspectorate-rated services that fit and have space. Free, with no obligation.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.