Care home · Glasgow, Scotland

Phoenix Futures Care Home

Good or better in every area graded (4/6) Care Inspectorate

Phoenix Futures Care Home is a care home in Glasgow, Glasgow City, run by Phoenix House Trading as Phoenix Futures. It is registered for 31 people, with 31 single bedrooms.

Address
Munro Court, 15 Castlebank Villas, Glasgow, G13 2XA
Run by
Phoenix House Trading as Phoenix Futures
Type of provider
Charity or not-for-profit
Type of care home
Alcohol and Drugs Rehabilitation
Places
31 (31 single rooms)
Main area of care
Drug dependency
Also cares for
Alcohol dependency, Drug dependency,
Council area
Glasgow City
Registered
April 2002
Last inspection
5 December 2025

Care Inspectorate grades

How well do we support people's wellbeing?6 · Excellent
How well is care and support planned?5 · Very good
How good is our setting?5 · Very good
How good is our staff team?5 · Very good
How good is our leadership?4 · Good

Grades published 6 January 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Phoenix Futures Care Home compared with care homes in Glasgow City

  • Lowest grade. Its lowest grade is 4 (good). Of the other 89 care homes in Glasgow City, 6 have a higher lowest grade and 59 have the same. 73% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the Glasgow City average. Wellbeing 6 (area average 4.4); Care planning 5 (area average 4.1); Setting 5 (area average 4.3); Staff team 5 (area average 4.3); Leadership 4 (area average 4.1).
  • Last inspection. Inspected 11 months ago; the median for care homes in Glasgow City is 6 months.
  • Size. Registered for 31 people. The median is 48 for care homes in Glasgow City, and 37% are smaller.
  • Staffing. 11.6 staff reported for 31 places, or 0.37 per place. The median for care homes in Glasgow City is 0.90. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 36% of the other care homes in Glasgow City have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since April 2002 (24.7 years); the median for care homes in Glasgow City is 12.3 years.
  • Same provider. Phoenix House Trading as Phoenix Futures also runs 2 other regulated services in Scotland (2 care homes, 0 care at home) across 2 council areas, including Rae House Residential Service (Aberdeenshire), Phoenix Futures National Specialist Family Service, Harper House (North Ayrshire).
  • Health board. Glasgow City sits in the NHS Greater Glasgow and Clyde area.

Compared with the other 89 care homes on this site in Glasgow City. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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