Care home · Alford, Scotland

Rae House Residential Service

Good or better in every area graded (4/6) Care Inspectorate

Rae House Residential Service is a care home in Alford, Aberdeenshire, run by Phoenix House Trading as Phoenix Futures. It is registered for 27 people, with 27 single bedrooms.

Address
Rae House, Muir Of Fowlis, Alford, AB33 8NU
Run by
Phoenix House Trading as Phoenix Futures
Type of provider
Charity or not-for-profit
Type of care home
Alcohol and Drugs Rehabilitation
Places
27 (27 single rooms)
Main area of care
Drug dependency
Also cares for
Alcohol dependency, Drug dependency,
Council area
Aberdeenshire
Registered
January 2025
Last inspection
25 May 2026

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?4 · Good
How good is our setting?5 · Very good
How good is our staff team?5 · Very good
How good is our leadership?5 · Very good

Grades published 11 June 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Rae House Residential Service compared with care homes in Aberdeenshire

  • Lowest grade. Its lowest grade is 4 (good). Of the other 55 care homes in Aberdeenshire, 6 have a higher lowest grade and 39 have the same. 82% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the Aberdeenshire average. Wellbeing 5 (area average 4.3); Care planning 4 (area average 4.2); Setting 5 (area average 4.2); Staff team 5 (area average 4.3); Leadership 5 (area average 4.2).
  • Last inspection. Inspected 6 months ago; the median for care homes in Aberdeenshire is 8 months.
  • Size. Registered for 27 people. The median is 32 for care homes in Aberdeenshire, and 36% are smaller.
  • Staffing. 20.9 staff reported for 27 places, or 0.77 per place. The median for care homes in Aberdeenshire is 1.00. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 13% of the other care homes in Aberdeenshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since January 2025 (22 months); the median for care homes in Aberdeenshire is 19.8 years.
  • Same provider. Phoenix House Trading as Phoenix Futures also runs 2 other regulated services in Scotland (2 care homes, 0 care at home) across 2 council areas, including Phoenix Futures Care Home (Glasgow City), Phoenix Futures National Specialist Family Service, Harper House (North Ayrshire).
  • Health board. Aberdeenshire sits in the NHS Grampian area.

Compared with the other 55 care homes on this site in Aberdeenshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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