Care home · Kilmarnock, Scotland

Thorntoun Estate Nursing Home

Good or better in every area graded (4/6) Care Inspectorate

Thorntoun Estate Nursing Home is a care home in Kilmarnock, East Ayrshire, run by Thorntoun Limited. It is registered for 76 people, with 76 single bedrooms.

Address
Irvine Road, Crosshouse, Crosshouse, Kilmarnock, KA2 0BH
Run by
Thorntoun Limited
Type of provider
Independent (private)
Type of care home
Older People
Places
76 (76 single rooms)
Main area of care
Older people - dementia
Council area
East Ayrshire
Registered
April 2002
Last inspection
30 January 2026

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How well is care and support planned?4 · Good
How good is our setting?4 · Good
How good is our staff team?4 · Good
How good is our leadership?4 · Good

Grades published 17 February 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Thorntoun Estate Nursing Home compared with care homes (older people) in East Ayrshire

  • Lowest grade. Its lowest grade is 4 (good). Of the other 18 care homes (older people) in East Ayrshire, 3 have a higher lowest grade and 9 have the same. 67% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the East Ayrshire average. Wellbeing 4 (area average 4.2); Care planning 4 (area average 4.2); Setting 4 (area average 4.1); Staff team 4 (area average 4.2); Leadership 4 (area average 4.2).
  • Last inspection. Inspected 10 months ago; the median for care homes (older people) in East Ayrshire is 5 months.
  • Size. Registered for 76 people. The median is 45 for care homes (older people) in East Ayrshire, and 94% are smaller.
  • Staffing. 87.2 staff reported for 76 places, or 1.15 per place. The median for care homes (older people) in East Ayrshire is 0.91. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 44% of the other care homes (older people) in East Ayrshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since April 2002 (24.7 years); the median for care homes (older people) in East Ayrshire is 9.7 years.
  • Same provider. Thorntoun Limited also runs 3 other regulated services in Scotland (2 care homes, 1 care at home) across 1 council area, including The Elms - Crosshouse (East Ayrshire), The Beeches (East Ayrshire), Thorntoun Supported Living Services (East Ayrshire).
  • Health board. East Ayrshire sits in the NHS Ayrshire and Arran area.

Compared with the other 18 care homes (older people) on this site in East Ayrshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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