Home care agency · Bury St. Edmunds

Hartewell Homecare

Not yet rated by CQC

Typical fee here £29–£35.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Older people painting together at an activity session Illustrative photo, not of Hartewell Homecare
Address
The Vision Centre, Unit 22, 5 Eastern Way, Bury St. Edmunds, IP32 7AB
Run by
Hartewell Homecare Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2023 (2 years)
Registered manager
Sasha Annette Lunn
Company check
Active, trading since 2023 (3 years), accounts up to date (Companies House 14813799)
Last CQC check
Not listed
Typical fees Estimated
£29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Personal care

Read the full CQC inspection report · CQC location ID 1-18028335658

An overview of Hartewell Homecare

Registered with CQC as a home care agency, Hartewell Homecare is based in Bury St. Edmunds, run by Hartewell Homecare Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.

There is no published CQC rating yet; newly registered services are usually rated after their first inspection. It is one of 22 CQC-registered home care agencies that have an office within 7 miles of Bury St Edmunds; 12 of those are rated Good or Outstanding.

The local picture

There are 18 other agencies within 3 miles, 10 of them rated Good or Outstanding; the nearest is FitzRoy Supported Living Suffolk, under 0.5 miles away.

It sits in Eastgate ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.

What it may cost

We estimate visits from Hartewell Homecare at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

If savings are under the upper limit (£23,250 in England), Suffolk Council may pay part of the cost after a free care needs assessment.

The neighbourhood

Ward
Eastgate
Parliamentary constituency
Bury St Edmunds and Stowmarket
NHS area (integrated care board)
NHS Norfolk and Suffolk Integrated Care Board
Urban or rural
Urban: further from a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in IP32 (6)

See the wider area · Route planner · OpenStreetMap (ODbL)

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

Needs it is registered to meet

Specialisms as registered with CQC.

The registered provider

Hartewell Homecare is run by Hartewell Homecare Limited (company 14813799), incorporated in 2023.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Family reviews

Nobody has reviewed Hartewell Homecare here yet. Have you used it? A short, honest review helps the next family decide.

Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.

Looking at Hartewell Homecare for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Hartewell Homecare

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Where Hartewell Homecare stands locally

  • Registered with CQC in 2023: it has been registered longer than 23% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Suffolk lists 5.

Based on the CQC register for Suffolk as at Oct 2026.

Also nearby

Guides for families

Recently rated home care agencies near Bury St Edmunds

Hartewell Homecare questions answered

Is Hartewell Homecare regulated by the Care Quality Commission?
It is. The CQC register records Hartewell Homecare as a home care agency, location ID 1-18028335658, and has not yet been given an overall rating.
Where is Hartewell Homecare based?
Its office is at The Vision Centre, Unit 22, 5 Eastern Way, Bury St. Edmunds, IP32 7AB. Carers travel to people's homes, so check it covers your street.
What services is Hartewell Homecare registered for?
CQC lists Hartewell Homecare under: homecare agencies. Check which of these it is actively providing now.
Is Hartewell Homecare registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Who is the registered provider for Hartewell Homecare?
Hartewell Homecare is run by Hartewell Homecare Limited, the registered provider on the CQC register.
How much does Hartewell Homecare charge?
Hartewell Homecare hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.

More home care agencies nearby

In Suffolk

Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.

Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Bury St Edmunds.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.