Home care agency · Luton

Care with Pride

Rated Requires improvement by CQC Rating published 3 January 2024 Rating 2 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Older people painting together at an activity session Illustrative photo, not of Care with Pride
Address
6-8 Stuart Street, Luton, LU1 2SJ
Run by
Care With Pride Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2015 (11 years)
Registered manager
Kylie Rumbidzai Nyamandi
Company check
Active, trading since 2012 (14 years), accounts up to date (Companies House 08132826)
Last CQC check
3 Jan 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered activities: Personal care

CQC page for this service · CQC location ID 1-1940300572

The service in brief

Care with Pride is a CQC-registered home care agency in Luton, run by Care With Pride Ltd. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Requires improvement overall (January 2024). Safe and Well-led were rated Requires improvement. It is one of 102 CQC-registered home care agencies that have an office within 7 miles of Luton; 37 of those are rated Good or Outstanding.

Each area CQC checks

  • SafeRequires improvement16 of 39 in Luton
  • EffectiveGood31 of 39 in Luton
  • CaringGood36 of 39 in Luton
  • ResponsiveGood35 of 39 in Luton
  • Well-ledRequires improvement21 of 39 in Luton

Source: CQC, published 3 January 2024. Under each rating: how many agencies in Luton share it.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Sahara Community Care Services - Luton, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (8 of the nearest 25).

3 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Central ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

What CQC's inspectors reported

  • People were at risk of poor care and support because governance systems were not effective and needed strengthening.
  • Although audits were taking place they had failed to identify the issues we found during our inspection, in relation to: poor staff recruitment practices, an incomplete log of incidents, a lack of personalised care plans, risk assessment and medicine records.
  • Risks associated with people's care was assessed but the provider needed to ensure risks regarding specific health conditions, were assessed fully and staff had the correct information to care for people in a safe way.
  • There were enough staff to meet people's care and support needs.

Inspected 1 December 2023; report published 3 January 2024. From the regulator's own summary (Open Government Licence). Read the full report.

What it may cost

We estimate visits from Care with Pride at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

With savings below £23,250, Luton Council may contribute once it has carried out a free needs assessment.

How long it has been running

CQC registration dates from February 2015, so the service has been operating for around 11 years under its current registration.

CQC has published 3 overall ratings for it (2017–2024), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.

The CQC website holds 3 reports for it, the latest from 3 January 2024.

Ratings over time

  1. Jul 2017 Requires improvement
  2. Jan 2018 Good
  3. Jan 2024 Requires improvement
  4. Today Rating 2 years old

CQC rating timeline for this address. The latest rating is lower than the one before.

Inspection reports to read

Area and map

Ward
Central
Parliamentary constituency
Luton South and South Bedfordshire
Integrated care board
NHS Central East Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in LU1 (33)

View on OpenStreetMap · Get directions · Map data: OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

Who runs it

Care with Pride is run by Care With Pride Ltd (company 08132826), incorporated in 2012, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other social work without accommodation.

Specialisms

As listed with the regulator.

Strengths and weak spots in the ratings

For Care with Pride, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Luton, 16 of 39 rated agencies are Requires improvement for Safe (41%), while 21 of 39 rated agencies are Requires improvement for Well-led (54%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

Family reviews

Nobody has reviewed Care with Pride here yet. Have you used it? A short, honest review helps the next family decide.

Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.

Looking at Care with Pride for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Care with Pride

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Care with Pride in local context

  • Rated Requires improvement. Across Luton, 58% of the 38 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (January 2024) is more recent than 79% of agency ratings in Luton.
  • Registered with CQC in 2015: it has been registered longer than 84% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Luton lists 5.
  • Areas CQC rated below Good: Safe (42% of home care agencies in Luton are also rated below Good here); Well-led (55% of home care agencies in Luton are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other home care agencies in Luton; CQC register, Oct 2026.

Other agencies close by

Guides for families

Recently rated home care agencies near Luton

Frequently asked about Care with Pride

What type of care does Care with Pride provide?
CQC lists Care with Pride under: homecare agencies. Check which of these it is actively providing now.
Which provider runs Care with Pride?
On CQC's register the provider is Care With Pride Ltd.
What are Care with Pride's fees?
Care with Pride has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
How did Care with Pride score on each CQC key question?
CQC rates five key questions. For Care with Pride: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
What is Care with Pride's address?
Its office is at 6-8 Stuart Street, Luton, LU1 2SJ. Carers travel to people's homes, so check it covers your street.
Is Care with Pride registered with CQC?
Yes. Care with Pride is registered with the Care Quality Commission as a home care agency (location ID 1-1940300572) and was rated Requires improvement overall in January 2024.
Can Care with Pride care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When did CQC last rate Care with Pride?
CQC published the current rating on 3 January 2024, 2 years ago. Older ratings are common, so ask about changes since.

Compare other agencies nearby

In Luton

Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.

Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Luton.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.