Home care agency · Gloucester

Crossroads Care Gloucestershire - Gloucester Branch

Rated Outstanding by CQC Rating published 16 November 2018 Rating 7 years old

Typical fee here £31.50–£38.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Top rated 2026 · one of the services in Gloucestershire rated Outstanding by CQC

Rated 7 years ago. CQC's last published rating for this service is from November 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Crossroads Care Gloucestershire - Gloucester Branch
Address
10 Sabre Close, Quedgeley, Gloucester, GL2 4NZ
Run by
Crossroads Care Gloucestershire Limited
Type of provider
Charity (registered charity 1111055)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2014 (12 years)
Registered manager
*
Company check
Active, trading since 2002 (23 years), accounts up to date (Companies House 04608163)
Last CQC check
16 Nov 2018
Typical fees Estimated
£31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-1230959765

An overview of Crossroads Care Gloucestershire - Gloucester Branch

Registered with CQC as a home care agency, Crossroads Care Gloucestershire - Gloucester Branch is based in Gloucester, run by Crossroads Care Gloucestershire Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Outstanding overall (November 2018). It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.

How long it has been running

Registered in February 2014, it has 12 years on the CQC register.

CQC has published 2 overall ratings for it (2016–2018), starting at Good and improving to Outstanding.

7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

There are 2 CQC reports on file for this address; the newest is from 16 November 2018.

Key points from CQC's visit

  • We previously inspected the service on November 2015 and it was rated 'Good'.
  • Crossroads Care Central & East Gloucestershire provides domiciliary care services to a range of people who live in their own home.
  • In addition to providing support directly to individuals, Crossroads specialises in offering respite breaks for family carers and a carers emergency scheme.
  • This may be provided as two to three hours supporting the person they care for whilst the carer has some "me" time or time to do those important tasks which are difficult to weave between a fulltime caring role.

Inspected 24 September 2018; report published 16 November 2018. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Strengths and weak spots in the ratings

Looking at the five areas: Caring and Well-led are rated Outstanding; 3 other areas are Good.

Across Gloucestershire, 10 of 129 rated agencies are Outstanding for Caring (8%), while 11 of 129 rated agencies are Outstanding for Well-led (9%).

Outstanding ratings for a single area are uncommon; the Caring and Well-led section of the report gives examples of what inspectors saw.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Voyage (DCA) Gloucester, under 0.5 miles away.

12 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Quedgeley Severn Vale ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

What it may cost

We estimate visits from Crossroads Care Gloucestershire - Gloucester Branch at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

Gloucestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Ratings for safety, care and leadership

  • SafeGood106 of 129 in Gloucestershire
  • EffectiveGood116 of 129 in Gloucestershire
  • CaringOutstanding10 of 129 in Gloucestershire
  • ResponsiveGood115 of 129 in Gloucestershire
  • Well-ledOutstanding11 of 129 in Gloucestershire

As rated by CQC, published 16 November 2018. Under each rating: how many agencies in Gloucestershire share it; for example, 10 of 129 agencies in Gloucestershire rated Outstanding for Caring.

Registered specialisms

As listed with the regulator.

How its rating has changed

  1. Jan 2016 Good
  2. Nov 2018 Outstanding
  3. Today Rating 7 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

CQC documents

Map and area details

Ward
Quedgeley Severn Vale
Parliamentary constituency
Gloucester
NHS integrated care board
NHS Gloucestershire Integrated Care Board
Type of area
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in GL2 (34)

See the wider area · Directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.

Who runs it

Crossroads Care Gloucestershire - Gloucester Branch is run by Crossroads Care Gloucestershire Limited (company 04608163), incorporated in 2002, 11 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 7 active directors and there is no insolvency history.

Its registered business activity is other social work without accommodation.

It trades under the Crossroads Together from Carers Trust 4all brand, which covers 28 services run by 20 registered providers.

Family reviews

There are no reviews of Crossroads Care Gloucestershire - Gloucester Branch yet. If you know the service, your experience could help someone else.

Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.

Looking at Crossroads Care Gloucestershire - Gloucester Branch for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Crossroads Care Gloucestershire - Gloucester Branch

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Crossroads Care Gloucestershire - Gloucester Branch in local context

  • Rated Outstanding. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
  • Its rating (November 2018) is more recent than 7% of agency ratings in Gloucestershire.
  • Registered with CQC in 2014: it has been registered longer than 85% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Gloucestershire lists 5.

Compared with every CQC-registered home care agency in Gloucestershire. Source: CQC register, Oct 2026.

Closest alternatives

Guides for families

Gloucester: home care agencies inspected recently

What families ask about Crossroads Care Gloucestershire - Gloucester Branch

How much does care from Crossroads Care Gloucestershire - Gloucester Branch cost?
No fee list from Crossroads Care Gloucestershire - Gloucester Branch has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How is Crossroads Care Gloucestershire - Gloucester Branch rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Outstanding. Safe and Well-led are the sections most worth your time.
What services is Crossroads Care Gloucestershire - Gloucester Branch registered for?
Its CQC registration covers homecare agencies. Ask Crossroads Care Gloucestershire - Gloucester Branch how it would adapt if needs increase.
Who runs Crossroads Care Gloucestershire - Gloucester Branch?
CQC lists Crossroads Care Gloucestershire Limited as the provider responsible for Crossroads Care Gloucestershire - Gloucester Branch.
Is Crossroads Care Gloucestershire - Gloucester Branch registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When was Crossroads Care Gloucestershire - Gloucester Branch last inspected?
Its current CQC rating dates from 16 November 2018, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
What is Crossroads Care Gloucestershire - Gloucester Branch's address?
The agency works from 10 Sabre Close, Quedgeley, Gloucester, GL2 4NZ; ask which postcodes its carers cover.
Is Crossroads Care Gloucestershire - Gloucester Branch registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-1230959765 and was rated Outstanding overall in November 2018.

Compare other agencies nearby

In Gloucestershire

Show families your CQC rating on your own site

Crossroads Care Gloucestershire - Gloucester Branch: Top rated 2026, rated Outstanding by CQC, on The Care Panel

Copy this code into your website. The badge updates itself if your CQC rating changes.

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Gloucester.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.