Home care agency · Gloucester

Voyage (DCA) Gloucester

Rated Requires improvement by CQC Rating published 21 July 2022 Rating 4 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 4 years ago. CQC's last published rating for this service is from July 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Voyage (DCA) Gloucester
Address
Goodridge Court, Goodridge Avenue, Gloucester, GL2 5EN
Run by
Fox Elms Care Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
May 2014 (12 years)
Part of
Voyage
Registered manager
Amy Elizabeth Withers
Company check
Active, trading since 2005 (21 years), accounts up to date (Companies House 05355524)
Last CQC check
21 Jul 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-1400551308

Introducing Voyage (DCA) Gloucester

Voyage (DCA) Gloucester is a CQC-registered home care agency that also provides supported living in Gloucester, run by Fox Elms Care Limited. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.

At its most recent rating, CQC judged it Requires improvement overall (July 2022). Safe and Well-led were rated Requires improvement. It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.

CQC ratings, area by area

  • SafeRequires improvement19 of 129 in Gloucestershire
  • EffectiveGood116 of 129 in Gloucestershire
  • CaringGood113 of 129 in Gloucestershire
  • ResponsiveGood115 of 129 in Gloucestershire
  • Well-ledRequires improvement31 of 129 in Gloucestershire

As rated by CQC, published 21 July 2022. Under each rating: how many agencies in Gloucestershire share it.

Ownership and company checks

Voyage (DCA) Gloucester is run by Fox Elms Care Limited (company 05355524), incorporated in 2005, 9 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

It trades under the Voyage brand, which covers 320 services run by 13 registered providers.

What CQC's inspectors reported

  • The service was partially able to demonstrate how they were meeting the underpinning principles of 'Right support, right care, right culture'.
  • Right Support People had a choice about their living environment and were able to personalise their rooms.
  • People could access specialist health and social care support in the community.
  • The provider was working to improve and develop the relationships with healthcare professionals and the local authority.

Inspected 16 June 2022; report published 21 July 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Who they support

From the CQC register; ask how each need is met in practice.

Budgeting for this agency

We estimate visits from Voyage (DCA) Gloucester at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Gloucestershire Council may pay part of the cost after a free care needs assessment.

Earlier inspections

  1. Mar 2016 Good
  2. Jan 2017 Good
  3. Apr 2019 Good
  4. Nov 2020 Requires improvement
  5. Jul 2022 Requires improvement
  6. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first.

CQC reports

Area and map

Ward
Westgate
Parliamentary constituency
Gloucester
Local NHS (ICB)
NHS Gloucestershire Integrated Care Board
Area classification
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in GL2 (34)

Bigger map · How to get there · OpenStreetMap (ODbL)

Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Head Office, under 0.5 miles away.

5 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Westgate ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

What the ratings tell you

For Voyage (DCA) Gloucester, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Gloucestershire, 19 of 129 rated agencies are Requires improvement for Safe (15%), while 31 of 129 rated agencies are Requires improvement for Well-led (24%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

History with CQC

Voyage (DCA) Gloucester has been registered with CQC since May 2014, about 12 years.

CQC has published 5 overall ratings for it (2016–2022), starting at Good and falling to Requires improvement.

No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

CQC lists 6 reports for this location, the latest dated 21 July 2022.

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Where Voyage (DCA) Gloucester stands locally

  • Rated Requires improvement. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
  • Its rating (July 2022) is more recent than 54% of agency ratings in Gloucestershire.
  • Registered with CQC in 2014: it has been registered longer than 84% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Gloucestershire lists 5.
  • Areas CQC rated below Good: Safe (15% of home care agencies in Gloucestershire are also rated below Good here); Well-led (25% of home care agencies in Gloucestershire are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other home care agencies in Gloucestershire; CQC register, Oct 2026.

Nearby options

Guides for families

Other home care agencies near Gloucester with recent ratings

Frequently asked about Voyage (DCA) Gloucester

How recent is Voyage (DCA) Gloucester's CQC rating?
The rating now shown was published on 21 July 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
Is Voyage (DCA) Gloucester registered for dementia care?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
Is Voyage (DCA) Gloucester registered with CQC?
Yes. Voyage (DCA) Gloucester is registered with the Care Quality Commission as a home care agency (location ID 1-1400551308) and was rated Requires improvement overall in July 2022.
What is Voyage (DCA) Gloucester's address?
The agency's base is Goodridge Court, Goodridge Avenue, Gloucester, GL2 5EN. Confirm that its carers travel to your area.
Is Voyage (DCA) Gloucester rated well for safety?
CQC rates five key questions. For Voyage (DCA) Gloucester: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How much does Voyage (DCA) Gloucester charge?
Voyage (DCA) Gloucester hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Which provider runs Voyage (DCA) Gloucester?
On CQC's register the provider is Fox Elms Care Limited.
What kind of care can Voyage (DCA) Gloucester offer?
Voyage (DCA) Gloucester is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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