Home care agency · Gloucester

Head Office

Not yet rated by CQC

Typical fee here £29–£35.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A carer and an older person chatting at the table at home Illustrative photo, not of Head Office
Address
Futures House, Goodridge Business Park, Goodridge Avenue, Gloucester, GL2 5EA
Run by
Futurescare Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
April 2017 (9 years)
Registered manager
Tracey Anne Galling
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10149571)
Last CQC check
6 Aug 2026
Typical fees Estimated
£29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Regulated activities on its registration: Personal care

See this service on the CQC website · CQC location ID 1-3700686190

The service in brief

Head Office is a CQC-registered home care agency that also provides supported living in Gloucester, run by Futurescare Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities and mental health conditions.

CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.

Needs it is registered to meet

Taken from its CQC registration.

Ownership and company checks

Head Office is run by Futurescare Limited (company 10149571), incorporated in 2016.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Likely fees

We estimate visits from Head Office at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Gloucestershire Council after a needs and financial assessment.

The inspection, summarised

  • Head Office is a supported living service providing care to people with physical disabilities, learning disabilities and/or autistic people in their own homes.
  • Where they do, we also consider any wider social care provided.
  • We found the service demonstrated understanding of the guidance but did not always apply it.   People were not always protected from abuse and improper treatment.
  • Most relatives we spoke with were positive about the care their family member received and told us they felt they were safe and well cared for.

Inspected 30 May 2018; report published 21 July 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Past CQC ratings

  1. Jul 2018 Good
  2. Aug 2026 Requires Improvement
  3. Today

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

CQC documents

Area and map

Ward
Westgate
Parliamentary constituency
Gloucester
NHS planning area
NHS Gloucestershire Integrated Care Board
Setting
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in GL2 (34)

View on OpenStreetMap · Get directions · OpenStreetMap (ODbL)

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Around Gloucester

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Voyage (DCA) Gloucester, under 0.5 miles away.

It sits in Westgate ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

The five key questions

  • SafeNot Rated
  • EffectiveNot Rated
  • CaringNot Rated
  • ResponsiveNot Rated
  • Well-ledNot Rated

From CQC's latest report.

Head Office over the years

Registered in April 2017, it has 9 years on the CQC register.

CQC has published 2 overall ratings for it (2018–2026), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

Family reviews

There are no reviews of Head Office yet. If you know the service, your experience could help someone else.

We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.

Looking at Head Office for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Head Office

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Registered with CQC in 2017: it has been registered longer than 71% of home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Gloucestershire lists 5.

All figures compare it with other home care agencies in Gloucestershire; CQC register, Oct 2026.

Also nearby

Guides for families

Gloucester: home care agencies inspected recently

Head Office: common questions

Who runs Head Office?
CQC lists Futurescare Limited as the provider responsible for Head Office.
How much does care from Head Office cost?
Head Office hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Where is Head Office?
Futures House, Goodridge Business Park, Goodridge Avenue, Gloucester, GL2 5EA. That is the office; visits happen in your own home, so confirm your area is covered.
Is Head Office regulated by the Care Quality Commission?
Registered, yes: location 1-3700686190 on the Care Quality Commission register, listed as a home care agency, and has not yet been given an overall rating.
Does Head Office support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
What services is Head Office registered for?
Head Office is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.

More home care agencies nearby

In Gloucestershire

Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.

Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Gloucester.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.