Home care agency · Bury St. Edmunds
Trinity Homecare (East of England)
Typical fee here £31.50–£38.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Top rated 2026 · one of the services in Suffolk rated Outstanding by CQC
Illustrative photo, not of Trinity Homecare (East of England)- Address
- The Lilly Suite, Nowton Court Village, Nowton Road, Bury St. Edmunds, IP29 5LU
- Run by
- Berkeley Home Health Limited (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2017 (9 years)
- Registered manager
- Chloe Heather Bruce-Rae
- Company check
- Dissolved, trading since 2013 (12 years), accounts up to date (Companies House 08784193)
- Last CQC check
- 29 Dec 2018
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Bury St Edmunds: Home care in Bury St Edmunds (22) · Best rated home care agencies in Bury St Edmunds · Dementia care at home in Bury St Edmunds · Elderly care at home in Bury St Edmunds · Physical disability care at home in Bury St Edmunds · Live-in care in Bury St Edmunds
CQC page for this service · CQC location ID 1-4349166701
An overview of Trinity Homecare (East of England)
Registered with CQC as a home care agency, Trinity Homecare (East of England) is based in Bury St. Edmunds, run by Berkeley Home Health Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Outstanding overall (December 2018). It is one of 22 CQC-registered home care agencies that have an office within 7 miles of Bury St Edmunds; 12 of those are rated Good or Outstanding.
How long it has been running
Registered in October 2017, it has 9 years on the CQC register.
CQC has rated it once overall, as Outstanding, in December 2018.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
How CQC rated each area
- Safe127 of 145 in Suffolk
- Effective131 of 144 in Suffolk
- Caring125 of 144 in Suffolk
- Responsive11 of 144 in Suffolk
- Well-led19 of 145 in Suffolk
As rated by CQC, published 29 December 2018. Under each rating: how many agencies in Suffolk share it; for example, 11 of 144 agencies in Suffolk rated Outstanding for Responsive.
Key points from CQC's visit
- It provides personal care to people who live in their own houses or flats and provides live–in care staff to people in their own homes.
- Where they do, we also take into account any wider social care provided.
- At the time of this announced comprehensive inspection of 23 November 2018, there were 54 people who used the service and received 'personal care'.
- The provider was given 48 hours' notice because we wanted to be certain the registered manager and key staff would be available on the day of our inspection.
Inspected 23 November 2018; report published 29 December 2018. In CQC's words, from its published findings (Open Government Licence). Read the full report.
What it may cost
We estimate visits from Trinity Homecare (East of England) at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Suffolk Council can help with costs for people with savings under £23,250, starting with a free assessment.
Who runs it
Trinity Homecare (East of England) is run by Speroni South Limited (company 08784193), incorporated in 2013, 3 years before this service registered with CQC.
At Companies House, the company is listed as dissolved, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Berkeley Home Health Limited runs 3 CQC-registered services across 3 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
The local picture
There are 18 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Hilltop House (Domiciliary Care), 1.7 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 21).
11 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Horringer ward, classed by ONS as smaller rural (further from a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Rating history
- Dec 2018
- Today Rating 7 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 29 December 2018
Where it is
- Ward
- Horringer
- Council
- Suffolk County Council · paying for care
- Parliamentary constituency
- West Suffolk
- Integrated care board
- NHS Norfolk and Suffolk Integrated Care Board
- Type of area
- Smaller rural: further from a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
Bigger map · Directions · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Specialisms
Taken from its CQC registration.
Strengths and weak spots in the ratings
For Trinity Homecare (East of England), Responsive and Well-led are rated Outstanding; 3 other areas are Good.
Across Suffolk, 11 of 144 rated agencies are Outstanding for Responsive (8%), while 19 of 145 rated agencies are Outstanding for Well-led (13%).
Outstanding ratings for a single area are uncommon; the Responsive and Well-led section of the report gives examples of what inspectors saw.
Family reviews
There are no reviews of Trinity Homecare (East of England) yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Trinity Homecare (East of England) compares
- Rated Outstanding. Across Suffolk, 89% of the 145 rated home care agencies are Good or Outstanding and 19 are Outstanding.
- Its rating (December 2018) is more recent than 21% of agency ratings in Suffolk.
- Registered with CQC in 2017: it has been registered longer than 61% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Suffolk lists 5.
Compared with every CQC-registered home care agency in Suffolk. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
- Six weeks of free care after hospital: intermediate care and D2A
- Finding a care home that respects faith, culture and LGBT+ identity
- Home care charges in Wales: the £100 weekly cap explained (2026/27)
- Personal alarms, key safes and telecare: costs and how to get one
- Jargon buster: care terms in plain English
Recently rated home care agencies near Bury St Edmunds
- Yourlife (Bury)Nov 2025 · under 0.5 miles
- PentaCare (West Suffolk)May 2026 · 0.6 miles
Trinity Homecare (East of England) questions answered
- How much does care from Trinity Homecare (East of England) cost?
- We don't have published prices from Trinity Homecare (East of England) yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Trinity Homecare (East of England) score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.
- What kind of care can Trinity Homecare (East of England) offer?
- Its CQC registration covers homecare agencies. Ask Trinity Homecare (East of England) how it would adapt if needs increase.
- Who runs Trinity Homecare (East of England)?
- On CQC's register the provider is Berkeley Home Health Limited.
- Is Trinity Homecare (East of England) registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When was Trinity Homecare (East of England) last inspected?
- CQC published the current rating on 29 December 2018, 7 years ago. Older ratings are common, so ask about changes since.
- Where is Trinity Homecare (East of England) based?
- The agency works from The Lilly Suite, Nowton Court Village, Nowton Road, Bury St. Edmunds, IP29 5LU; ask which postcodes its carers cover.
- Is Trinity Homecare (East of England) regulated by the Care Quality Commission?
- Registered, yes: location 1-4349166701 on the Care Quality Commission register, listed as a home care agency and was rated Outstanding overall in December 2018.
Home care in nearby towns
In Suffolk
Providers: display this rating on your own site
Paste this snippet into any page of your site; it keeps itself in step with your CQC rating.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.