Home care agency · Swindon
Lifeways Community Care (Swindon)
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Lifeways Community Care (Swindon)- Address
- Delta 608, Delta Business Park, Swindon, SN5 7XP
- Run by
- Lifeways Community Care Limited (33 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- May 2011 (15 years)
- Part of
- Lifeways Community Care
- Registered manager
- Robert Michael Topliss
- Company check
- Active, trading since 2000 (25 years), accounts up to date (Companies House 04126127)
- Last CQC check
- 3 Mar 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Swindon: Home care in Swindon (62) · Best rated home care agencies in Swindon · Elderly care at home in Swindon · Learning disability care at home in Swindon · Care for adults under 65 at home in Swindon · Live-in care in Swindon
Full report at cqc.org.uk · CQC location ID 1-222812083
Lifeways Community Care (Swindon) at a glance
Lifeways Community Care (Swindon) is a CQC-registered home care agency that also provides supported living in Swindon, run by Lifeways Community Care Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities.
At its most recent rating, CQC judged it Good overall (July 2024). It is one of 62 CQC-registered home care agencies that have an office within 7 miles of Swindon; 39 of those are rated Good or Outstanding.
Ownership and company checks
Lifeways Community Care (Swindon) is run by Lifeways Community Care Limited (company 04126127), incorporated in 2000, 10 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Lifeways Community Care Limited runs 33 CQC-registered services across 27 council areas; 27 of the 32 with a rating are Good or Outstanding (84%), against 85% for the same mix of services across England.
It trades under the Lifeways Community Care brand, which covers 86 services run by 19 registered providers.
Around Swindon
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Family Support Care Limited, under 0.5 miles away.
10 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Shaw & Westlea ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Lifeways Community Care (Swindon) scores 69%.
Safe 59%
- Learning culture2 · Some shortfalls
- Safe systems, pathways and transitions2 · Some shortfalls
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control2 · Some shortfalls
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control2 · Some shortfalls
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 64%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up2 · Some shortfalls
- Workforce equality, diversity and inclusion2 · Some shortfalls
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 15 September 2024, published 31 July 2024, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Earlier inspections
- Feb 2015
- Aug 2015
- Feb 2016
- Jul 2016
- Nov 2018
- Feb 2021
- Aug 2022
- Jul 2024
- Today Rating 2 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 24 August 2022
- CQC inspection report 18 February 2021
- CQC inspection report 23 November 2018
- CQC inspection report 19 July 2016
- CQC inspection report 5 February 2016
- CQC inspection report 4 August 2015
Where it is
- Ward
- Shaw & Westlea
- Council
- Swindon Borough Council · paying for care
- Parliamentary constituency
- Swindon South
- NHS area (integrated care board)
- NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in SN5 (12)
View on OpenStreetMap · Get directions · OpenStreetMap (ODbL)
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Who they support
Registration details from CQC.
Likely fees
We estimate visits from Lifeways Community Care (Swindon) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
If savings are under the upper limit (£23,250 in England), Swindon Council may pay part of the cost after a free care needs assessment.
Lifeways Community Care (Swindon) over the years
Lifeways Community Care (Swindon) has been registered with CQC since May 2011, about 15 years.
CQC has published 8 overall ratings for it (2015–2024), starting at Inadequate and improving to Good.
There are 6 CQC reports on file for this address; the newest is from 24 August 2022.
What CQC's inspectors reported
- The assessment was carried out to check whether the Warning Notices issued at our last assessment had been met.
- We found the service had made some improvements and the provider was no longer in breach of regulations.
- Lifeways Community Care (Swindon) is part of a national organisation which provides care to people with learning disabilities living in different communities.
- Evidence was gathered on-site by observing and talking with people.
Inspected 12 July 2022; report published 24 August 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
What the ratings tell you
Lifeways Community Care (Swindon) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 33 of the 42 other agencies in Swindon that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Safe at 59%, averaging 69% overall.
How CQC rated each area
- Safe59% score
- Effective75% score37 of 43 in Swindon
- Caring70% score39 of 43 in Swindon
- Responsive75% score37 of 43 in Swindon
- Well-led64% score34 of 43 in Swindon
CQC key question ratings, published 31 July 2024. Under each rating: how many agencies in Swindon share it.
Family reviews
There are no reviews of Lifeways Community Care (Swindon) yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Lifeways Community Care (Swindon) stands locally
- Rated Good. Across Swindon, 83% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (July 2024) is more recent than 43% of agency ratings in Swindon.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Swindon lists 5.
Based on the CQC register for Swindon as at Oct 2026.
Other agencies close by
Guides for families
Newer ratings near Swindon
- CARE 24/7 SOLUTIONS LIMITEDDec 2025 · under 0.5 miles
- Golden Hope Care LtdAug 2025 · under 0.5 miles
- Best Pinnacle Care LimitedJul 2026 · under 0.5 miles
Lifeways Community Care (Swindon): common questions
- How did Lifeways Community Care (Swindon) score on each CQC key question?
- CQC rates five key questions. For Lifeways Community Care (Swindon): Safe: Requires Improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Lifeways Community Care (Swindon) cost?
- Lifeways Community Care (Swindon) hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Which provider runs Lifeways Community Care (Swindon)?
- CQC lists Lifeways Community Care Limited as the provider responsible for Lifeways Community Care (Swindon).
- What services is Lifeways Community Care (Swindon) registered for?
- Lifeways Community Care (Swindon) is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- How recent is Lifeways Community Care (Swindon)'s CQC rating?
- The latest rating is dated 31 July 2024, 2 years ago; ask whether there have been changes since.
- Does Lifeways Community Care (Swindon) support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Is Lifeways Community Care (Swindon) a registered provider?
- It is. The CQC register records Lifeways Community Care (Swindon) as a home care agency, location ID 1-222812083 and was rated Good overall in July 2024.
- What is Lifeways Community Care (Swindon)'s address?
- Its office is at Delta 608, Delta Business Park, Swindon, SN5 7XP. Carers travel to people's homes, so check it covers your street.
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In Swindon
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.