Home care agency · Leek

Person Centred Services Limited

Rated Good by CQC Rating published 15 November 2022 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A home carer helping an older man with his hair at home Illustrative photo, not of Person Centred Services Limited
Address
Office 9 Upper Hulme Mill, Upper Hulme, Leek, ST13 8TY
Run by
Person Centred Services Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2020 (6 years)
Registered manager
Marion Patricia O'Donovan
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07248300)
Last CQC check
15 Nov 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Licensed by CQC for: Personal care

Open CQC's full report · CQC location ID 1-8583336382

About Person Centred Services Limited

Person Centred Services Limited is a CQC-registered home care agency in Leek. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (November 2022). Well-led was rated Requires improvement. It is one of 6 CQC-registered home care agencies that have an office within 7 miles of Leek; 4 of those are rated Good or Outstanding.

Who they support

Specialisms as registered with CQC.

What the ratings tell you

For Person Centred Services Limited, Well-led is rated below Good; 4 other areas are Good.

Across Staffordshire, 25 of 99 rated agencies are Requires improvement for Well-led (25%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

Person Centred Services Limited over the years

Person Centred Services Limited has been registered with CQC since May 2020, about 6 years.

Its only published overall rating so far is Good, from November 2022.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Likely fees

We estimate visits from Person Centred Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Council help is possible below £23,250 in savings: ask Staffordshire Council for a free care needs assessment.

Around Leek

Choice is thinner here: the nearest other agency is Home Instead Leek and Moorlands, 3.0 miles away.

It sits in Dane ward, classed by ONS as smaller rural (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.

Inspection findings in brief

  • People and relatives told us they felt the service was safe.
  • Although some risk assessments needed to be more robust to further reduce risks to people, staff knew people and understood their care needs well.
  • Policies were in place and staff were safely recruited.
  • People were protected from infection through staff wearing Personal Protective Equipment (PPE) and lessons were learned when things went wrong.

Inspected 12 September 2022; report published 15 November 2022; supporting 13 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Ownership and company checks

Person Centred Services Limited is run by Person Centred Services Limited (company 07248300), incorporated in 2010, 9 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Rating history

  1. Nov 2022 Good
  2. Today Rating 3 years old

The location's rating record from CQC, from first to latest.

CQC documents

Where it is

Ward
Dane
Parliamentary constituency
Staffordshire Moorlands
Local NHS (ICB)
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
ONS area type
Smaller rural · nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in ST13 (5)

See the wider area · Directions · Map © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.

The five key questions

  • SafeGood79 of 99 in Staffordshire
  • EffectiveGood88 of 99 in Staffordshire
  • CaringGood92 of 99 in Staffordshire
  • ResponsiveGood90 of 99 in Staffordshire
  • Well-ledRequires improvement25 of 99 in Staffordshire

From CQC's latest report, published 15 November 2022. Under each rating: how many agencies in Staffordshire share it.

Family reviews

No family has reviewed Person Centred Services Limited on The Care Panel so far.

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Compared with other agencies locally

  • Rated Good. Across Staffordshire, 79% of the 97 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (November 2022) is more recent than 61% of agency ratings in Staffordshire.
  • Registered with CQC in 2020: it has been registered longer than 54% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Staffordshire lists 6.
  • Areas CQC rated below Good: Well-led (27% of home care agencies in Staffordshire are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Staffordshire. Source: CQC register, Oct 2026.

Nearby options

Guides for families

Other home care agencies near Leek with recent ratings

Person Centred Services Limited questions answered

Where is Person Centred Services Limited based?
Its office is at Office 9 Upper Hulme Mill, Upper Hulme, Leek, ST13 8TY. Carers travel to people's homes, so check it covers your street.
What are Person Centred Services Limited's fees?
Person Centred Services Limited's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
What type of care does Person Centred Services Limited provide?
Person Centred Services Limited is registered for homecare agencies. Ask which of these it provides at the moment.
When was Person Centred Services Limited last inspected?
The latest rating is dated 15 November 2022, 3 years ago; ask whether there have been changes since.
Is Person Centred Services Limited registered with CQC?
It is. The CQC register records Person Centred Services Limited as a home care agency, location ID 1-8583336382 and was rated Good overall in November 2022.
Is Person Centred Services Limited registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How is Person Centred Services Limited rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.

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In Staffordshire

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Person Centred Services Limited: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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