Home care agency · Lewes
Joint Community Rehabilitation Service
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Joint Community Rehabilitation Service- Address
- North G, County Hall, St. Annes Crescent, Lewes, BN7 1UE
- Run by
- East Sussex County Council (7 services)
- Type of provider
- Council-run
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2016 (10 years)
- Registered manager
- Margot Carole Hand
- Last CQC check
- 28 Mar 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Lewes: Home care in Lewes (30) · Best rated home care agencies in Lewes · Dementia care at home in Lewes · Elderly care at home in Lewes · Physical disability care at home in Lewes · Live-in care in Lewes
Read the full CQC inspection report · CQC location ID 1-2857632875
The service in brief
Registered with CQC as a home care agency, Joint Community Rehabilitation Service is based in Lewes, run by East Sussex County Council. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
Its latest CQC rating is Good overall (March 2020). It is one of 30 CQC-registered home care agencies that have an office within 7 miles of Lewes; 24 of those are rated Good or Outstanding.
The local picture
Choice is thinner here: the nearest other agency is Home Instead Lewes District and Uckfield, 3.7 miles away.
15 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Lewes Priory ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
What it may cost
We estimate visits from Joint Community Rehabilitation Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
East Sussex Council can help with costs for people with savings under £23,250, starting with a free assessment.
Needs it is registered to meet
As listed with the regulator.
The registered provider
East Sussex County Council runs 7 CQC-registered services; 7 of the 7 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 7 are in East Sussex, so it is a local operator rather than a national chain.
How long it has been running
CQC registration dates from August 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 2 overall ratings for it (2017–2020), starting at Good and staying Good every time.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Reports on record: 2, with the most recent dated 28 March 2020.
How its rating has changed
- Jul 2017
- Mar 2020
- Today Rating 6 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 28 March 2020
- CQC inspection report 29 July 2017
The neighbourhood
- Ward
- Lewes Priory
- Parliamentary constituency
- Lewes
- NHS planning area
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
See the wider area · Plan a journey · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
Each area CQC checks
- Safe75 of 83 in East Sussex
- Effective78 of 83 in East Sussex
- Caring75 of 83 in East Sussex
- Responsive76 of 83 in East Sussex
- Well-led63 of 83 in East Sussex
CQC key question ratings, published 28 March 2020. Under each rating: how many agencies in East Sussex share it.
From the latest CQC inspection
- People were protected from abuse and harm and all staff had completed safeguarding training and were able to tell us what steps they would take if they had concerns.
- Accidents and incidents were reported, recorded and dealt with appropriately with any learning being taken forward and shared with staff.
- Risk assessments were personalised to individual needs and were reviewed weekly.
- There were sufficient numbers of trained staff to cover all visits to people.
Inspected 20 February 2020; report published 28 March 2020. Taken from CQC's own findings (Open Government Licence). Read the full report.
Reading Joint Community Rehabilitation Service's CQC ratings
All five areas CQC looks at are rated Good for Joint Community Rehabilitation Service: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 62 of the 82 other agencies in East Sussex that CQC has rated.
Family reviews
Nobody has reviewed Joint Community Rehabilitation Service here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Joint Community Rehabilitation Service against its area
- Rated Good. Across East Sussex, 93% of the 81 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (March 2020) is more recent than 30% of agency ratings in East Sussex.
- Registered with CQC in 2016: it has been registered longer than 74% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in East Sussex lists 5.
Compared with every CQC-registered home care agency in East Sussex. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Newer ratings near Lewes
- Apex Prime Care - BrightonJul 2026 · 4.2 miles
- Care Quality Services Brighton and HoveJan 2026 · 4.2 miles
- One to One Plus SouthSep 2026 · 5.6 miles
Joint Community Rehabilitation Service questions answered
- Who runs Joint Community Rehabilitation Service?
- Joint Community Rehabilitation Service is run by East Sussex County Council, the registered provider on the CQC register.
- What services is Joint Community Rehabilitation Service registered for?
- CQC lists Joint Community Rehabilitation Service under: homecare agencies. Check which of these it is actively providing now.
- Is Joint Community Rehabilitation Service rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Joint Community Rehabilitation Service charge?
- No fee list from Joint Community Rehabilitation Service has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Joint Community Rehabilitation Service regulated by the Care Quality Commission?
- Joint Community Rehabilitation Service is on the CQC register as a home care agency (ID 1-2857632875) and was rated Good overall in March 2020.
- What is Joint Community Rehabilitation Service's address?
- North G, County Hall, St. Annes Crescent, Lewes, BN7 1UE. That is the office; visits happen in your own home, so confirm your area is covered.
- When was Joint Community Rehabilitation Service last inspected?
- 28 March 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Does Joint Community Rehabilitation Service support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Home care in nearby towns
In East Sussex
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.