Home care agency · Boston
Lincolnshire Complex Care
Typical fee here £29–£35.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Lincolnshire Complex Care- Address
- 45 Willoughby Road, Boston, PE21 9HN
- Run by
- Cera Care Operations Limited (18 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2025 (1 year)
- Part of
- Cera Care
- Registered manager
- Samantha Leanne Sargeant
- Company check
- Active, trading since 2001 (24 years), accounts up to date (Companies House 04320403)
- Last CQC check
- Not listed
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care · Treatment of disease, disorder or injury
More in Boston: Home care in Boston (10) · Best rated home care agencies in Boston · Dementia care at home in Boston · Elderly care at home in Boston · Physical disability care at home in Boston
Full report at cqc.org.uk · CQC location ID 1-24957470142
About Lincolnshire Complex Care
Lincolnshire Complex Care in Boston is registered with the Care Quality Commission as a home care agency, run by Cera Care Operations Limited. The service is registered to support adults of all ages and children and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
There is no published CQC rating yet; newly registered services are usually rated after their first inspection. It is one of 10 CQC-registered home care agencies that have an office within 7 miles of Boston; 5 of those are rated Good or Outstanding.
Budgeting for this agency
We estimate visits from Lincolnshire Complex Care at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
People with savings under £23,250 may get help from Lincolnshire Council after a needs and financial assessment.
How it fits locally
There are 7 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Town and Country Care, 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (3 of the nearest 9).
It sits in Trinity ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Lincolnshire ICB.
Registered specialisms
From the CQC register; ask how each need is met in practice.
The registered provider
Lincolnshire Complex Care is run by Home Healthcare Operations Limited (company 04320403), incorporated in 2001, 23 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).
Cera Care Operations Limited runs 18 CQC-registered services across 15 council areas; 11 of the 12 with a rating are Good or Outstanding (92%), against 88% for the same mix of services across England.
2 of its services are in Lincolnshire.
It trades under the Cera Care brand, which covers 114 services run by 15 registered providers.
Location and local area
- Ward
- Trinity
- Parliamentary constituency
- Boston and Skegness
- NHS area (integrated care board)
- NHS Lincolnshire Integrated Care Board
- Area classification
- Urban; further from a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in PE21 (7)
See the wider area · Get directions · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.
Family reviews
No family has reviewed Lincolnshire Complex Care on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Lincolnshire Complex Care against its area
- Registered with CQC in 2025: it has been registered longer than 6% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Lincolnshire lists 5.
Compared with every CQC-registered home care agency in Lincolnshire. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Other home care agencies near Boston with recent ratings
- Healthy Homecare Services LtdMay 2026 · under 0.5 miles
What families ask about Lincolnshire Complex Care
- Who is the registered provider for Lincolnshire Complex Care?
- The registered provider is Cera Care Operations Limited, according to CQC.
- How much does Lincolnshire Complex Care charge?
- We don't have published prices from Lincolnshire Complex Care yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Lincolnshire Complex Care registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-24957470142, and has not yet been given an overall rating.
- Where is Lincolnshire Complex Care based?
- Its office is at 45 Willoughby Road, Boston, PE21 9HN. Carers travel to people's homes, so check it covers your street.
- What type of care does Lincolnshire Complex Care provide?
- Its CQC registration covers homecare agencies. Ask Lincolnshire Complex Care how it would adapt if needs increase.
- Can Lincolnshire Complex Care care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Look further afield
In Lincolnshire
Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.
Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.