Home care agency · Boston
Town and Country Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Town and Country Care- Address
- 13a Pen Street, Boston, PE21 6TJ
- Run by
- Town & Country Care (Boston) Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2017 (9 years)
- Registered manager
- Rachael Louise Rook
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09732839)
- Last CQC check
- 28 May 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Boston: Home care in Boston (10) · Best rated home care agencies in Boston · Dementia care at home in Boston · Elderly care at home in Boston · Physical disability care at home in Boston
Open CQC's full report · CQC location ID 1-3526816857
About this agency
Town and Country Care is a CQC-registered home care agency in Boston, run by Town & Country Care (Boston) Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (May 2020). It is one of 10 CQC-registered home care agencies that have an office within 7 miles of Boston; 5 of those are rated Good or Outstanding.
Specialisms
Registration details from CQC.
Safe, effective, caring, responsive, well-led
- Safe72 of 84 in Lincolnshire
- Effective78 of 84 in Lincolnshire
- Caring71 of 84 in Lincolnshire
- Responsive76 of 84 in Lincolnshire
- Well-led64 of 84 in Lincolnshire
From CQC's latest report, published 28 May 2020. Under each rating: how many agencies in Lincolnshire share it.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 63 of the 83 other agencies in Lincolnshire that CQC has rated.
How its rating has changed
- Aug 2017
- May 2020
- Today Rating 6 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 28 May 2020
- CQC inspection report 2 August 2017
Area and map
- Ward
- Trinity
- Parliamentary constituency
- Boston and Skegness
- Integrated care board
- NHS Lincolnshire Integrated Care Board
- Area classification
- Urban: further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in PE21 (7)
Open the full map · Route planner · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Town and Country Care over the years
Registered in February 2017, it has 9 years on the CQC register.
CQC has published 2 overall ratings for it (2017–2020), starting at Good and staying Good every time.
It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
The CQC website holds 2 reports for it, the latest from 28 May 2020.
Around Boston
There are 7 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Lincolnshire Complex Care, 0.5 miles away.
3 of the 6 nearest rated agencies have a more recent rating than this one.
It sits in Trinity ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Lincolnshire ICB.
Ownership and company checks
Town and Country Care is run by Town & Country Care (boston) Limited (company 09732839), incorporated in 2015, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other residential care.
What inspectors found
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- People and those who were important to them were fully involved in planning the care they needed and determined how they wanted their care provided.
- People were treated in a caring and thoughtful manner by staff who respected their privacy, dignity and individuality.
- Staff had the knowledge, skills and support to provide a good quality of care for people who used the service.
Inspected 24 March 2020; report published 28 May 2020. From the regulator's own summary (Open Government Licence). Read the full report.
Likely fees
We estimate visits from Town and Country Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Lincolnshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Family reviews
Be the first to review Town and Country Care. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Town and Country Care against its area
- Rated Good. Across Lincolnshire, 88% of the 83 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (May 2020) is more recent than 33% of agency ratings in Lincolnshire.
- Registered with CQC in 2017: it has been registered longer than 66% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Lincolnshire lists 5.
Based on the CQC register for Lincolnshire as at Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Boston, rated recently
- Healthy Homecare Services LtdMay 2026 · under 0.5 miles
Frequently asked about Town and Country Care
- Which provider runs Town and Country Care?
- On CQC's register the provider is Town & Country Care (Boston) Limited.
- What services is Town and Country Care registered for?
- Registration for Town and Country Care covers: homecare agencies. Check which of these it offers today.
- How is Town and Country Care rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What are Town and Country Care's fees?
- Town and Country Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Town and Country Care a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-3526816857 and was rated Good overall in May 2020.
- Where is Town and Country Care based?
- 13a Pen Street, Boston, PE21 6TJ is the agency's office; check it serves your postcode.
- When was Town and Country Care last inspected?
- Its current CQC rating dates from 28 May 2020, 6 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Can Town and Country Care care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Home care in nearby towns
In Lincolnshire
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.