Home care agency · Northampton

Norton Nurses

Rated Good by CQC Rating published 9 March 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

A support worker reading with an older man Illustrative photo, not of Norton Nurses
Address
Room 522 KG House, Kingsfield Way, Northampton, NN5 7QS
Run by
Norton Nurses Limited (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2013 (13 years)
Registered manager
Linzi Jane Marriott
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06278680)
Last CQC check
9 Mar 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

Open CQC's full report · CQC location ID 1-714606904

An overview of Norton Nurses

Registered with CQC as a home care agency, Norton Nurses is based in Northampton, run by Norton Nurses Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (March 2023). Well-led was rated Requires improvement. It is one of 150 CQC-registered home care agencies that have an office within 7 miles of Northampton; 56 of those are rated Good or Outstanding.

Key points from CQC's visit

  • People received safe care from a regular team of staff who had received the training and support required to carry out their roles.
  • Staff knew how to keep people safe from abuse or harm.
  • People received their prescribed medicines safely and there were effective practices to protect people from infection.
  • People's needs were assessed before they used the service.

Inspected 23 February 2023; report published 9 March 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.

History with CQC

Norton Nurses has been registered with CQC since May 2013, about 13 years.

CQC has published 3 overall ratings for it (2016–2023), starting at Good; it has gone up 1 and down 1 time, and is now Good.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

3 reports have been published for this location, most recently on 9 March 2023.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Better Lives (Northants) LTD, under 0.5 miles away.

7 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Dallington Spencer ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

Ratings for safety, care and leadership

  • SafeGood62 of 97 in West Northamptonshire
  • EffectiveGood78 of 97 in West Northamptonshire
  • CaringGood85 of 97 in West Northamptonshire
  • ResponsiveGood78 of 97 in West Northamptonshire
  • Well-ledRequires improvement35 of 97 in West Northamptonshire

Source: CQC, published 9 March 2023. Under each rating: how many agencies in West Northamptonshire share it.

The registered provider

Norton Nurses is run by Norton Nurses Limited (company 06278680), incorporated in 2007, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director, there is no insolvency history and it has registered charges (usually loans secured on property).

Its registered business activity is other human health activities.

Norton Nurses Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

Budgeting for this agency

We estimate visits from Norton Nurses at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

With savings below £23,250, West Northamptonshire Council may contribute once it has carried out a free needs assessment.

Reading Norton Nurses's CQC ratings

Area by area, Well-led is rated below Good; 4 other areas are Good.

Across West Northamptonshire, 35 of 97 rated agencies are Requires improvement for Well-led (36%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Past CQC ratings

  1. Jul 2016 Good
  2. Jun 2019 Requires improvement
  3. Mar 2023 Good
  4. Today Rating 3 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

CQC documents

Finding it

Ward
Dallington Spencer
Parliamentary constituency
Northampton North
Local NHS (ICB)
NHS Northamptonshire Integrated Care Board
Area classification
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in NN5 (19)

Open the full map · Get directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.

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Compared with other agencies locally

  • Rated Good. Across West Northamptonshire, 68% of the 94 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (March 2023) is more recent than 57% of agency ratings in West Northamptonshire.
  • Registered with CQC in 2013, it is one of the longest-registered home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in West Northamptonshire lists 6.
  • Areas CQC rated below Good: Well-led (38% of home care agencies in West Northamptonshire are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in West Northamptonshire (Oct 2026).

Nearest home care agencies

Guides for families

Northampton: home care agencies inspected recently

What families ask about Norton Nurses

How much does Norton Nurses charge?
No fee list from Norton Nurses has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
How did Norton Nurses score on each CQC key question?
CQC rates five key questions. For Norton Nurses: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
What services is Norton Nurses registered for?
CQC lists Norton Nurses under: homecare agencies. Check which of these it is actively providing now.
Who runs Norton Nurses?
Norton Nurses is run by Norton Nurses Limited, the registered provider on the CQC register.
Can Norton Nurses care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
How recent is Norton Nurses's CQC rating?
CQC published the current rating on 9 March 2023, 3 years ago. Older ratings are common, so ask about changes since.
What is Norton Nurses's address?
Room 522 KG House, Kingsfield Way, Northampton, NN5 7QS is the agency's office; check it serves your postcode.
Is Norton Nurses regulated by the Care Quality Commission?
Norton Nurses is on the CQC register as a home care agency (ID 1-714606904) and was rated Good overall in March 2023.

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