Home care agency · Reading

Charles Clore Court Extra Care Sheltered Housing

Rated Good by CQC Rating published 4 May 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from May 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Charles Clore Court Extra Care Sheltered Housing
Address
139 Appleford Road, Reading, RG30 3NT
Run by
Reading Borough Council (3 services)
Type of provider
Council-run
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
March 2012 (14 years)
Registered manager
Lorraine Woolford
Last CQC check
4 May 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Licensed by CQC for: Personal care

More in Reading: Home care in Reading (130) · Best rated home care agencies in Reading · Elderly care at home in Reading · Live-in care in Reading · 24-hour care in Reading

Read the full CQC inspection report · CQC location ID 1-394984133

About Charles Clore Court Extra Care Sheltered Housing

Charles Clore Court Extra Care Sheltered Housing in Reading is registered with the Care Quality Commission as a home care agency, run by Reading Borough Council. It is registered to support older people.

CQC rated it Good overall (May 2019). It is one of 130 CQC-registered home care agencies that have an office within 7 miles of Reading; 68 of those are rated Good or Outstanding.

The registered provider

Reading Borough Council runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.

All 3 are in Reading, so it is a local operator rather than a national chain.

How long it has been running

Registered in March 2012, it has 14 years on the CQC register.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

CQC lists 6 reports for this location, the latest dated 4 May 2019.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

Ratings over time

  1. Jul 2016 Good
  2. May 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

CQC documents

The neighbourhood

Ward
Southcote
Parliamentary constituency
Reading Central
Integrated care board
NHS Thames Valley Integrated Care Board
Area classification
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in RG30 (16)

Bigger map · Get directions · Map data: OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.

What it may cost

We estimate visits from Charles Clore Court Extra Care Sheltered Housing at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

People with savings under £23,250 may get help from Reading Council after a needs and financial assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is Pentland Close, under 0.5 miles away.

11 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Southcote ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

Reading Charles Clore Court Extra Care Sheltered Housing's CQC ratings

All five areas CQC looks at are rated Good for Charles Clore Court Extra Care Sheltered Housing: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 21 of the 34 other agencies in Reading that CQC has rated.

The inspection, summarised

  • This was an announced inspection which took place on 23 January 2019.
  • It provides care and support to people living in specialist 'extra care' housing.
  • Extra care housing is purpose- built or adapted single household accommodation in a shared site or building.
  • Charles Clore Court provides people with ordinary flats within the purpose-built building.

Inspected 22 January 2019; report published 4 May 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Each area CQC checks

  • SafeGood26 of 35 in Reading
  • EffectiveGood27 of 35 in Reading
  • CaringGood32 of 35 in Reading
  • ResponsiveGood25 of 35 in Reading
  • Well-ledGood22 of 35 in Reading

CQC key question ratings, published 4 May 2019. Under each rating: how many agencies in Reading share it.

Family reviews

No family has reviewed Charles Clore Court Extra Care Sheltered Housing on The Care Panel so far.

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Charles Clore Court Extra Care Sheltered Housing against its area

  • Rated Good. Across Reading, 75% of the 32 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (May 2019) is more recent than 25% of agency ratings in Reading.
  • Registered with CQC in 2012: it has been registered longer than 89% of home care agencies in the area.
  • It lists 1 specialisms with CQC; the typical agency in Reading lists 5.

Compared with every CQC-registered home care agency in Reading. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

Reading: home care agencies inspected recently

Quick answers about Charles Clore Court Extra Care Sheltered Housing

What are Charles Clore Court Extra Care Sheltered Housing's fees?
No fee list from Charles Clore Court Extra Care Sheltered Housing has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How did Charles Clore Court Extra Care Sheltered Housing score on each CQC key question?
CQC rates five key questions. For Charles Clore Court Extra Care Sheltered Housing: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
What kind of care can Charles Clore Court Extra Care Sheltered Housing offer?
Charles Clore Court Extra Care Sheltered Housing is registered for homecare agencies. Ask which of these it provides at the moment.
Which provider runs Charles Clore Court Extra Care Sheltered Housing?
On CQC's register the provider is Reading Borough Council.
Does Charles Clore Court Extra Care Sheltered Housing support people with dementia?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
When did CQC last rate Charles Clore Court Extra Care Sheltered Housing?
4 May 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
Where is Charles Clore Court Extra Care Sheltered Housing?
The agency works from 139 Appleford Road, Reading, RG30 3NT; ask which postcodes its carers cover.
Is Charles Clore Court Extra Care Sheltered Housing regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-394984133 and was rated Good overall in May 2019.

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Charles Clore Court Extra Care Sheltered Housing: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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