Care home · Hounslow

Ashgrove Care Home - London

Rated Requires improvement by CQC Rating published 14 April 2023 Rating 3 years old

Typical fee here £1,680–£2,050 a week Estimate

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An older couple playing a stacking game at a table Illustrative photo, not of Ashgrove Care Home - London
Address
Fir Tree Road, off Martindale Road, Hounslow, TW4 7HH
Run by
HC-One No.5 Limited (73 services)
Type of provider
Independent (private company)
Service
Nursing home
Beds
50 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
September 2026 (1 month)
Part of
Welltower
Registered manager
Lourdes Ecle Pascua
Company check
Active, trading since 2021 (5 years), accounts up to date (Companies House 13526345)
Last CQC check
14 Apr 2023
Typical fees Estimated
£1,680–£2,050 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Open CQC's full report · CQC location ID 1-28545861532

The service in brief

Registered with CQC as a nursing home, Ashgrove Care Home - London is based in Hounslow, run by HC-One No.5 Limited. It supports older people, with registered specialisms in dementia.

Its latest CQC rating is Requires improvement overall (April 2023). Safe, Responsive and Well-led were rated Requires improvement. It is one of 32 CQC-registered care homes in and around Hounslow; 26 of those are rated Good or Outstanding.

What it may cost

We estimate Ashgrove Care Home - London at £1,680–£2,050 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £87k–£107k.

Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.

If savings are under the upper limit (£23,250 in England), Hounslow Council may pay part of the cost after a free care needs assessment.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is The White House, under 0.5 miles away.

12 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Hounslow West ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Within about a 10-minute walk there is a pharmacy (5 min), a shop (2 min), a park (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Ownership and company checks

Ashgrove Care Home - London is run by Hc-one No.5 Limited (company 13526345), incorporated in 2021, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

HC-One No.5 Limited runs 73 CQC-registered services across 39 council areas; 49 of the 60 with a rating are Good or Outstanding (82%), against 83% for the same mix of services across England.

It trades under the Welltower brand, which covers 529 services run by 37 registered providers.

How long it has been running

Ashgrove Care Home - London registered with CQC in September 2026, so it is a new service.

CQC has published 7 overall ratings for it (2015–2023), starting at Good and falling to Requires improvement.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Who it can help

Taken from its CQC registration.

Past CQC ratings

  1. Mar 2015 Good
  2. Jul 2017 Good
  3. Feb 2020 Requires improvement
  4. Jan 2021 Inspected but not rated
  5. Jun 2021 Good
  6. Mar 2022 Requires improvement
  7. Apr 2023 Requires improvement
  8. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first.

Where it is

Ward
Hounslow West
Parliamentary constituency
Feltham and Heston
Local NHS (ICB)
NHS West and North London Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Care homes in TW4 (5)

View on OpenStreetMap · Directions · Base map © OpenStreetMap

Close by

  • Bus stop 60 m (1 min walk) · 23 stops within 600 m
  • Railway station Hounslow, 1.6 km (20 min walk)
  • GP surgery 980 m (12 min walk)
  • Pharmacy Herbert and Herbert, 430 m (5 min walk)
  • Shop Maya Foods, 150 m (2 min walk)
  • Park Mid Summer Children's Park, 320 m (4 min walk)
  • Café 980 m (12 min walk)
  • Place of worship Baitun Noor Mosque, 70 m (1 min walk)
  • Library Hounslow Library, 1.2 km (15 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

The five key questions

  • SafeRequires improvement6 of 29 in Hounslow
  • EffectiveGood27 of 29 in Hounslow
  • CaringGood28 of 29 in Hounslow
  • ResponsiveRequires improvement1 of 29 in Hounslow
  • Well-ledRequires improvement3 of 29 in Hounslow

Ratings from CQC's most recent report, published 14 April 2023. Under each rating: how many care homes in Hounslow share it.

What the ratings tell you

For Ashgrove Care Home - London, Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.

Across Hounslow, 6 of 29 rated care homes are Requires improvement for Safe (21%), while 1 of 29 rated care homes are Requires improvement for Responsive (3%), while 3 of 29 rated care homes are Requires improvement for Well-led (10%).

If you are considering it, read the Safe, Responsive and Well-led section of the report first and ask what has changed since the inspection.

Family reviews

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Compared with other care homes locally

  • Rated Requires improvement. Across Hounslow, 90% of the 29 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (April 2023) is more recent than 28% of care home ratings in Hounslow.
  • With 50 beds it is larger than 69% of care homes in Hounslow, where the typical home has 10.
  • Registered with CQC in 2026, it is one of the newest care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Hounslow lists 3.
  • Areas CQC rated below Good: Safe (21% of care homes in Hounslow are also rated below Good here); Responsive (3% of care homes in Hounslow are also rated below Good here); Well-led (10% of care homes in Hounslow are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered care homes in Hounslow (Oct 2026).

Nearby options

Guides for families

Recently rated care homes near Hounslow

Frequently asked about Ashgrove Care Home - London

Does Ashgrove Care Home - London support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
How recent is Ashgrove Care Home - London's CQC rating?
The rating now shown was published on 14 April 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
What type of care does Ashgrove Care Home - London provide?
Ashgrove Care Home - London is registered with CQC for: nursing homes. Ask the provider which needs it can meet now and as needs change.
Where is Ashgrove Care Home - London?
It is at Fir Tree Road, off Martindale Road, Hounslow, TW4 7HH.
Is Ashgrove Care Home - London registered with CQC?
Yes. Ashgrove Care Home - London is registered with the Care Quality Commission as a care home (location ID 1-28545861532) and was rated Requires improvement overall in April 2023.
How much does care from Ashgrove Care Home - London cost?
We don't have published prices from Ashgrove Care Home - London yet. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). Ask for a written quote that includes weekend and bank holiday rates.
How did Ashgrove Care Home - London score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
How many residents can Ashgrove Care Home - London take?
Ashgrove Care Home - London is registered for up to 50 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who is the registered provider for Ashgrove Care Home - London?
CQC lists HC-One No.5 Limited as the provider responsible for Ashgrove Care Home - London.

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