Care home · New Milton
Bethel House
Typical fee here £1,460–£1,780 a week Estimate
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Illustrative photo, not of Bethel House- Address
- 28 Beach Avenue, Barton On Sea, New Milton, BH25 7EJ
- Run by
- Hartford Care (South West) Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 31 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Garden
- Garden for residents (as stated on hartfordcare.co.uk)
- Registered with CQC
- January 2011 (15 years)
- Part of
- Deer Capital
- Registered manager
- Abbey Jayne Doyle
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06332460)
- Last CQC check
- 19 Oct 2018
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Barton on Sea: Care homes in Barton on Sea (15) · Best rated care homes in Barton on Sea · Care homes for dementia care in Barton on Sea · Care homes for elderly care in Barton on Sea · Care homes for mental health care in Barton on Sea
Open CQC's full report · CQC location ID 1-145015335
An overview of Bethel House
Bethel House is a CQC-registered residential care home in New Milton, run by Hartford Care (South West) Limited. Its CQC registration covers adults of all ages, including people living with dementia and mental health conditions.
At its most recent rating, CQC judged it Good overall (October 2018). It is one of 15 CQC-registered care homes in and around Barton on Sea; 14 of those are rated Good or Outstanding.
Costs to expect
We estimate Bethel House at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
Council help is possible below £23,250 in savings: ask Hampshire Council for a free care needs assessment.
The company behind Bethel House
Bethel House is run by Hartford Care (south West) Limited (company 06332460), incorporated in 2007, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
It trades under the Deer Capital brand, which covers 55 services run by 49 registered providers.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Ocean Breeze Residential Care Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (7 of the nearest 25).
19 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Barton & Becton ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Within about a 10-minute walk there is a shop (3 min), a park (7 min), a café (3 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Track record
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2018), starting at Good and staying Good every time.
8 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 6 reports for it, the latest from 19 October 2018.
How its rating has changed
- Jun 2016
- Oct 2018
- Today Rating 8 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 19 October 2018
- CQC inspection report 28 June 2016
- Inspection report 29 August 2014
- Inspection report 3 September 2013
- Inspection report 27 November 2012
- Inspection report 16 January 2012
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 20 July 2024 by New Forest. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "HARTFORD CARE LTD (BETHEL HOUSE)"). Open Government Licence.
The neighbourhood
- Ward
- Barton & Becton
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- New Forest West
- NHS area (integrated care board)
- NHS Hampshire and Isle of Wight Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in BH25 (27)
Open the full map · Route planner · Map data: OpenStreetMap contributors
Nearby
- Bus stop 180 m (2 min walk) · 10 stops within 600 m
- GP surgery Barton Surgery, 920 m (12 min walk)
- Pharmacy Day Lewis Pharmacy, 1.0 km (13 min walk)
- Shop Barton News, 240 m (3 min walk)
- Park 590 m (7 min walk)
- Café Bijou Coffee House, 240 m (3 min walk)
- Place of worship Barton On Sea Methodist Church, 510 m (6 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
Ratings for safety, care and leadership
- Safe361 of 436 in Hampshire
- Effective389 of 436 in Hampshire
- Caring401 of 436 in Hampshire
- Responsive384 of 436 in Hampshire
- Well-led325 of 436 in Hampshire
As rated by CQC, published 19 October 2018. Under each rating: how many care homes in Hampshire share it.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 324 of the 435 other care homes in Hampshire that CQC has rated.
Inspection findings in brief
- Bethel House is a 'care home' and is registered to accommodate up to 31 people.
- People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- A registered manager is a person who has registered with the Care Quality Commission to manage the service.
- Like registered providers, they are 'registered persons'.
Inspected 12 September 2018; report published 19 October 2018; supporting 31 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Family reviews
No family has reviewed Bethel House on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Bethel House stands locally
- Rated Good. Across Hampshire, 85% of the 435 rated care homes are Good or Outstanding and 26 are Outstanding.
- Its rating (October 2018) is more recent than 14% of care home ratings in Hampshire.
- With 31 beds it is larger than 55% of care homes in Hampshire, where the typical home has 25.
- Registered with CQC in 2011: it has been registered longer than 75% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Hampshire lists 3.
Compared with every CQC-registered care home in Hampshire. Source: CQC register, Oct 2026.
Nearest care homes
Guides for families
- Care home contracts: 10 terms to check before signing
- The NHS Continuing Healthcare checklist explained: the 11 areas and how it is scored
- The £23,250 rule: how the care means test works
- Can you avoid care home fees? What is legal and what is deprivation of assets
- Jargon buster: care terms in plain English
Barton on Sea: care homes inspected recently
- Moorland HouseDec 2024
- White Rock Nursing Home LimitedSep 2025
- Windy Ridge Care HomeDec 2025
Bethel House questions answered
- What are Bethel House's fees?
- No fee list from Bethel House has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
- Is Bethel House rated well for safety?
- CQC rates five key questions. For Bethel House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How many residents can Bethel House take?
- Bethel House can take up to 31 residents. Ask what is free now and about en-suite rooms.
- Which provider runs Bethel House?
- The registered provider is Hartford Care (South West) Limited, according to CQC.
- Does Bethel House support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When was Bethel House last inspected?
- CQC published the current rating on 19 October 2018, 8 years ago. Older ratings are common, so ask about changes since.
- What kind of care can Bethel House offer?
- Its CQC registration covers residential homes. Ask Bethel House how it would adapt if needs increase.
- What is Bethel House's address?
- It is at 28 Beach Avenue, Barton On Sea, New Milton, BH25 7EJ.
- Is Bethel House regulated by the Care Quality Commission?
- Registered, yes: location 1-145015335 on the Care Quality Commission register, listed as a care home and was rated Good overall in October 2018.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.