Care home · Romford
Chadwell House Residential Care Home
Illustrative photo, not of Chadwell House Residential Care Home- Address
- 372 Chadwell Heath Lane, Chadwell Heath, Romford, RM6 4YG
- Run by
- Sanctuary Care Limited (83 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 60 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2010 (15 years)
- Part of
- Sanctuary Care Limited
- Registered manager
- Bridie Jane Hughes
- Company check
- Active, trading since 2001 (25 years), accounts up to date (Companies House 04231521)
- Last CQC check
- 13 Dec 2023
- Typical fees Estimated
- £1,500–£1,830 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Redbridge: Care homes in Redbridge (77) · Best rated care homes in Redbridge · Care homes for dementia care in Redbridge · Care homes for elderly care in Redbridge · Care homes for physical disability care in Redbridge
See this service on the CQC website · CQC location ID 1-135960150
An overview of Chadwell House Residential Care Home
Chadwell House Residential Care Home is a CQC-registered residential care home in Romford, run by Sanctuary Care Limited. Its CQC registration covers older people, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (December 2023). It is one of 77 CQC-registered care homes in and around Redbridge; 61 of those are rated Good or Outstanding.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 59 of the 70 other care homes in Redbridge that CQC has rated.
Who they support
Specialisms as registered with CQC.
How CQC rated each area
- Safe58 of 71 in Redbridge
- Effective65 of 71 in Redbridge
- Caring70 of 71 in Redbridge
- Responsive65 of 71 in Redbridge
- Well-led60 of 71 in Redbridge
From CQC's latest report, published 13 December 2023. Under each rating: how many care homes in Redbridge share it.
Track record
CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 3 overall ratings for it (2016–2023), starting at Good and staying Good every time.
Reports on record: 6, with the most recent dated 13 December 2023.
How its rating has changed
- Apr 2016
- Nov 2018
- Dec 2023
- Today Rating 2 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 13 December 2023
- CQC inspection report 6 November 2018
- CQC inspection report 16 April 2016
- Inspection report 8 January 2014
- Inspection report 14 December 2012
- Inspection report 6 December 2011
Finding it
- Ward
- Chadwell
- Parliamentary constituency
- Ilford South
- NHS planning area
- NHS North East London Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in RM6 (9)
Open the full map · Get directions · OpenStreetMap (ODbL)
Close by
- Bus stop 50 m (1 min walk) · 14 stops within 600 m
- Railway station Chadwell Heath, 1.7 km
- GP surgery Grove Surgery, 630 m (8 min walk)
- Pharmacy 1.1 km (14 min walk)
- Shop 120 m (2 min walk)
- Park St. Chad's Park, 1.2 km (15 min walk)
- Place of worship Eastern Avenue Baptist Church, 1.2 km (15 min walk)
- Library Marks Gate Library, 1.3 km (16 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
The company behind Chadwell House Residential Care Home
Chadwell House Residential Care Home is run by Sanctuary Care Limited (company 04231521), incorporated in 2001, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Sanctuary Care Limited runs 83 CQC-registered services across 40 council areas; 78 of the 82 with a rating are Good or Outstanding (95%), against 83% for the same mix of services across England.
4 of its services are in Redbridge.
It trades under the Sanctuary Care Limited brand, which covers 113 services run by 3 registered providers.
Key points from CQC's visit
- Systems were in place to protect people from the risk of abuse.
- Risk assessments had been carried out to identify the risks people faced.
- These included information about how to mitigate those risks.
- Steps had been taken to help ensure the physical environment was safe.
Inspected 22 November 2023; report published 13 December 2023; supporting 60 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Rowallan House, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: dementia (7 of the nearest 25); sight or hearing loss (4 of the nearest 25).
4 of the 21 nearest rated care homes have a more recent rating than this one.
It sits in Chadwell ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
Within about a 10-minute walk there is a GP surgery (8 min), a shop (2 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate Chadwell House Residential Care Home at £1,500–£1,830 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £78k–£95k.
Ask what notice is given before a fee increase and what triggers one.
Redbridge Council can help with costs for people with savings under £23,250, starting with a free assessment.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Chadwell House Residential Care Home compares
- Rated Good. Across Redbridge, 86% of the 71 rated care homes are Good or Outstanding and 0 are Outstanding.
- Its rating (December 2023) is more recent than 80% of care home ratings in Redbridge.
- With 60 beds it is larger than 92% of care homes in Redbridge, where the typical home has 8.
- Registered with CQC in 2010: it has been registered longer than 90% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Redbridge lists 3.
Compared with every CQC-registered care home in Redbridge. Source: CQC register, Oct 2026.
Nearest care homes
Guides for families
Redbridge: care homes inspected recently
- Sahara HouseJan 2026
- Springfield Care CentreFeb 2025
- Abbey Care ComplexFeb 2025
Chadwell House Residential Care Home questions answered
- Is Chadwell House Residential Care Home a registered provider?
- Registered, yes: location 1-135960150 on the Care Quality Commission register, listed as a care home and was rated Good overall in December 2023.
- What is Chadwell House Residential Care Home's address?
- It is at 372 Chadwell Heath Lane, Chadwell Heath, Romford, RM6 4YG.
- What type of care does Chadwell House Residential Care Home provide?
- Its CQC registration covers residential homes. Ask Chadwell House Residential Care Home how it would adapt if needs increase.
- When was Chadwell House Residential Care Home last inspected?
- 13 December 2023 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
- Can Chadwell House Residential Care Home care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Which provider runs Chadwell House Residential Care Home?
- CQC lists Sanctuary Care Limited as the provider responsible for Chadwell House Residential Care Home.
- How big is Chadwell House Residential Care Home?
- Chadwell House Residential Care Home can take up to 60 residents. Ask what is free now and about en-suite rooms.
- Is Chadwell House Residential Care Home rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does care from Chadwell House Residential Care Home cost?
- No fee list from Chadwell House Residential Care Home has reached us. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). A written quote should spell out weekend, bank holiday and short-notice rates.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.