Care home · Ilford
Springfield Care Centre
Illustrative photo, not of Springfield Care Centre- Address
- Springfield Drive, Ilford, IG2 6PS
- Run by
- Bondcare (London) Limited (15 services)
- Service
- Nursing home
- Beds
- 80 (registered with CQC)
- Registered with CQC
- July 2017 (9 years)
- Part of
- Bondcare
- Registered manager
- Karen Faith Parreno De Pablo
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10649160)
- Last CQC check
- 3 Feb 2025
- Typical fees Estimated
- £1,680–£2,050 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
Read the full CQC inspection report · CQC location ID 1-3979621910
An overview of Springfield Care Centre
Registered with CQC as a nursing home, Springfield Care Centre is based in Ilford, run by Bondcare (London) Limited. It supports older people, with registered specialisms in dementia.
Its latest CQC rating is Good overall (February 2025). It is one of 77 CQC-registered care homes in and around Redbridge; 61 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe75% score58 of 71 in Redbridge
- Effective75% score65 of 71 in Redbridge
- Caring75% score70 of 71 in Redbridge
- Responsive75% score65 of 71 in Redbridge
- Well-led75% score60 of 71 in Redbridge
Ratings from CQC's most recent report, published 3 February 2025. Under each rating: how many care homes in Redbridge share it.
Inspection findings in brief
- We received concerns in relation to staffing and support provided to people about the care home.
- This assessment was carried out by an assessor, an inspector, regulatory coordinator and an Expert by Experience.
- An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
- Staff were trained in key areas to perform their roles effectively.
Inspected 26 October 2020; report published 6 November 2020. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Detailed scores
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Springfield Care Centre scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 27 November 2024, published 3 February 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Earlier inspections
- Oct 2018
- Sep 2020
- Nov 2020
- Feb 2025
- Today Rating 1 year old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 6 November 2020
- CQC inspection report 10 September 2020
- CQC inspection report 17 October 2018
Kitchen hygiene rating
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 8 June 2026 by Redbridge. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Springfield Care Centre"). Open Government Licence.
Area and map
- Ward
- Aldborough
- Parliamentary constituency
- Ilford North
- NHS area (integrated care board)
- NHS North East London Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in IG2 (6)
See the wider area · Directions · Map © OpenStreetMap contributors
Around the building
- Bus stop 50 m (1 min walk) · 17 stops within 600 m
- Railway station Seven Kings, 1.6 km
- GP surgery Newbury Park Health Centre, 220 m (3 min walk)
- Pharmacy Britannia Pharmacy, 50 m (1 min walk)
- Shop Lidl, 90 m (1 min walk)
- Park Ilford War Memorial Gardens, 330 m (4 min walk)
- Place of worship Saint Lawrence Church, 380 m (5 min walk)
- Library Gants Hill Library, 920 m (12 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Who they support
From the CQC register; ask how each need is met in practice.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 59 of the 70 other care homes in Redbridge that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Likely fees
We estimate Springfield Care Centre at £1,680–£2,050 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £87k–£107k.
Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.
People with savings under £23,250 may get help from Redbridge Council after a needs and financial assessment.
Around Ilford
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Perrymans, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: dementia (5 of the nearest 25).
3 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Aldborough ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (1 min), a shop (1 min), a park (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Springfield Care Centre over the years
CQC registration dates from July 2017, so the service has been operating for around 9 years under its current registration.
CQC has published 4 overall ratings for it (2018–2025), starting at Good and staying Good every time.
There are 3 CQC reports on file for this address; the newest is from 6 November 2020.
Who runs it
Springfield Care Centre is run by Bondcare (london) Ltd (company 10649160), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Bondcare (London) Limited runs 15 CQC-registered services across 12 council areas; 13 of the 15 with a rating are Good or Outstanding (87%), against 83% for the same mix of services across England.
It trades under the Bondcare brand, which covers 54 services run by 21 registered providers.
Family reviews
Nobody has reviewed Springfield Care Centre here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Springfield Care Centre against its area
- Rated Good. Across Redbridge, 86% of the 71 rated care homes are Good or Outstanding and 0 are Outstanding.
- Its rating (February 2025) is more recent than 90% of care home ratings in Redbridge.
- With 80 beds it is larger than 97% of care homes in Redbridge, where the typical home has 8.
- Registered with CQC in 2017: it has been registered longer than 49% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Redbridge lists 3.
Benchmarked against all CQC-registered care homes in Redbridge (Oct 2026).
Nearby options
Guides for families
Newer ratings near Redbridge
- Sahara HouseJan 2026
- Abbey Care ComplexFeb 2025
- Sheringham HouseMar 2025
Questions about Springfield Care Centre
- What type of care does Springfield Care Centre provide?
- Springfield Care Centre is registered for nursing homes. Ask which of these it provides at the moment.
- Where is Springfield Care Centre?
- It is at Springfield Drive, Ilford, IG2 6PS.
- Is Springfield Care Centre a registered provider?
- Yes. Springfield Care Centre is registered with the Care Quality Commission as a care home (location ID 1-3979621910) and was rated Good overall in February 2025.
- Does Springfield Care Centre support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was Springfield Care Centre last inspected?
- 3 February 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
- How many residents can Springfield Care Centre take?
- Springfield Care Centre is registered for up to 80 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- Who is the registered provider for Springfield Care Centre?
- On CQC's register the provider is Bondcare (London) Limited.
- How much does Springfield Care Centre charge?
- Springfield Care Centre's prices aren't on our site yet. Residential care home typically costs £1,456 a week (average 2026 self-funder fees in London). Ask for a written quote that includes weekend and bank holiday rates.
- How is Springfield Care Centre rated for safety and leadership?
- CQC rates five key questions. For Springfield Care Centre: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.