Care home · Bishops Stortford
Hatfield Haven
Typical fee here £1,310–£1,600 a week Estimate
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Illustrative photo, not of Hatfield Haven- Address
- Hatfileld Heath, Stortford Road, Bishops Stortford, CM22 7DL
- Run by
- Hatfield Haven Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 25 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Garden
- Garden for residents (as stated on hatfieldhaven.co.uk)
- En-suite rooms
- En-suite rooms available (as stated on hatfieldhaven.co.uk)
- Registered with CQC
- December 2010 (15 years)
- Registered manager
- Carol Diane Tubby
- Company check
- Active, trading since 1905 (121 years), accounts up to date (Companies House 00085961)
- Last CQC check
- 10 Oct 2017
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Sawbridgeworth: Care homes in Sawbridgeworth (3)
See this service on the CQC website · CQC location ID 1-126636607
Introducing Hatfield Haven
Hatfield Haven is a CQC-registered residential care home in Bishops Stortford, run by Hatfield Haven Limited. It is registered to support older people.
At its most recent rating, CQC judged it Good overall (October 2017). Well-led was rated Requires improvement. It is one of 3 CQC-registered care homes in and around Sawbridgeworth; 2 of those are rated Good or Outstanding.
Around Bishops Stortford
There are 2 other care homes within 3 miles, 2 of them rated Good or Outstanding; the nearest is Falcon House Residential Home, 1.9 miles away.
Every one of the 16 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Hatfield Heath ward, classed by ONS as smaller rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Few everyday amenities are within a short walk, so visitors will mostly come by car; the nearest bus stop is under 0.5 miles away.
Who runs it
Hatfield Haven is run by Hatfield Haven Limited (company 00085961), incorporated in 1905, 105 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Likely fees
We estimate Hatfield Haven at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.
What inspectors found
- The inspection took place on 8 August 2017 and was unannounced.
- Hatfield Haven provides accommodation and personal care for up to 22 older people some who may be living with dementia.
- At the time of our visit there were 21 people living in the service.
- Since the last inspection a new manager has been appointed.
Inspected 8 August 2017; report published 10 October 2017. Taken from CQC's own findings (Open Government Licence). Read the full report.
Hatfield Haven over the years
Hatfield Haven has been registered with CQC since December 2010, about 15 years.
CQC has published 2 overall ratings for it (2016–2017), starting at Requires improvement and improving to Good.
9 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
5 reports have been published for this location, most recently on 10 October 2017.
Safe, effective, caring, responsive, well-led
- Safe290 of 364 in Essex
- Effective326 of 364 in Essex
- Caring340 of 364 in Essex
- Responsive322 of 364 in Essex
- Well-led76 of 364 in Essex
Ratings from CQC's most recent report, published 10 October 2017. Under each rating: how many care homes in Essex share it.
Who the service is registered for
From the CQC register; ask how each need is met in practice.
Rating history
- Oct 2016
- Oct 2017
- Today Rating 9 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 10 October 2017
- CQC inspection report 6 October 2016
- Inspection report 22 May 2014
- Inspection report 28 June 2013
- Inspection report 16 July 2012
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 18 June 2025 by Uttlesford. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Hatfield Haven"). Open Government Licence.
Area and map
- Ward
- Hatfield Heath
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harlow
- Local NHS (ICB)
- NHS Essex Integrated Care Board
- Area classification
- Smaller rural, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
Open the full map · Route planner · Map data: OpenStreetMap contributors
Nearby
- Bus stop 40 m (1 min walk) · 6 stops within 600 m
- Shop Co-op Food, 970 m (12 min walk)
- Park 830 m (10 min walk)
- Café Tea on the Heath, 820 m (10 min walk)
- Place of worship Holy Trinity, Hatfield Heath, 850 m (11 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Strengths and weak spots in the ratings
For Hatfield Haven, Well-led is rated below Good; 4 other areas are Good.
Across Essex, 76 of 364 rated care homes are Requires improvement for Well-led (21%).
The Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Family reviews
Nobody has reviewed Hatfield Haven here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Hatfield Haven compares
- Rated Good. Across Essex, 84% of the 363 rated care homes are Good or Outstanding and 7 are Outstanding.
- Its rating (October 2017) is more recent than 1% of care home ratings in Essex.
- With 25 beds it is larger than 52% of care homes in Essex, where the typical home has 22.
- Registered with CQC in 2010: it has been registered longer than 89% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Essex lists 3.
- Areas CQC rated below Good: Well-led (23% of care homes in Essex are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Essex as at Oct 2026.
Nearby options
Guides for families
Sawbridgeworth: care homes inspected recently
- Jacobs Neurological CentreJun 2025
Frequently asked about Hatfield Haven
- How is Hatfield Haven rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- What are Hatfield Haven's fees?
- Hatfield Haven has not published its fees with us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Ask for a written quote that includes weekend and bank holiday rates.
- Who is the registered provider for Hatfield Haven?
- CQC lists Hatfield Haven Limited as the provider responsible for Hatfield Haven.
- How big is Hatfield Haven?
- CQC registers Hatfield Haven for 25 residents; ask about vacancies, room sizes and en-suite bathrooms.
- How recent is Hatfield Haven's CQC rating?
- The rating now shown was published on 10 October 2017, 9 years ago. Ask what has changed since then, for example in management or staffing.
- Is Hatfield Haven registered for dementia care?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- What kind of care can Hatfield Haven offer?
- Hatfield Haven is registered for residential homes. Ask which of these it provides at the moment.
- Is Hatfield Haven a registered provider?
- Yes: CQC lists it as a care home under location ID 1-126636607 and was rated Good overall in October 2017.
- What is Hatfield Haven's address?
- It is at Hatfileld Heath, Stortford Road, Bishops Stortford, CM22 7DL.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.