Care home · Worthing
Haviland House
Typical fee here £1,660–£2,030 a week Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Haviland House- Address
- 20A Robin Road, Goring by Sea, Worthing, BN12 6FE
- Run by
- Guild Care (4 services)
- Type of provider
- Charity (registered charity 1044658)
- Service
- Nursing home
- Beds
- 67 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Garden
- Garden for residents (as stated on guildcare.org)
- En-suite rooms
- All rooms en-suite (as stated on guildcare.org)
- Registered with CQC
- December 2014 (11 years)
- Registered manager
- Avallon Louanne McCormack
- Company check
- Active, trading since 1995 (31 years), accounts up to date (Companies House 03021390)
- Last CQC check
- 13 May 2025
- Typical fees Estimated
- £1,660–£2,030 a week for nursing care (dementia). Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Ferring: Care homes in Ferring (5) · Care homes for dementia care in Ferring · Care homes for elderly care in Ferring
CQC page for this service · CQC location ID 1-1802757701
Introducing Haviland House
Haviland House in Worthing is registered with the Care Quality Commission as a nursing home, run by Guild Care. The service is registered to support adults of all ages and lists dementia and mental health conditions among its specialisms.
CQC rated it Good overall (May 2025). It is one of 5 CQC-registered care homes in and around Ferring; 4 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe72% score267 of 317 in West Sussex
- Effective75% score289 of 317 in West Sussex
- Caring75% score294 of 317 in West Sussex
- Responsive75% score286 of 317 in West Sussex
- Well-led75% score233 of 317 in West Sussex
CQC key question ratings, published 13 May 2025. Under each rating: how many care homes in West Sussex share it.
Who runs it
Haviland House is run by Guild Care (company 03021390), incorporated in 1995, 19 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Guild Care runs 4 CQC-registered services; 3 of the 4 with a rating are Good or Outstanding (75%), against 84% for the same mix of services across England.
All 4 are in West Sussex, so it is a local operator rather than a national chain.
Registered specialisms
As listed with the regulator.
Detailed scores
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Haviland House scores 74%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 31 March 2025, published 13 May 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Ratings over time
- Sep 2016
- Dec 2017
- Jan 2019
- Dec 2020
- Feb 2021
- Aug 2021
- Jan 2022
- May 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 13 January 2022
- CQC inspection report 5 August 2021
- CQC inspection report 2 February 2021
- CQC inspection report 24 December 2020
- CQC inspection report 23 January 2019
- CQC inspection report 2 December 2017
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 24 March 2026 by Worthing. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "Connect Catering at Haviland House"). Open Government Licence.
Map and area details
- Ward
- Northbrook
- Parliamentary constituency
- Worthing West
- Integrated care board
- NHS Surrey and Sussex Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in BN12 (6)
Larger map · Directions · OpenStreetMap (ODbL)
Nearby
- Bus stop 250 m (3 min walk) · 16 stops within 600 m
- Railway station Goring-by-Sea, 760 m (9 min walk)
- GP surgery Durrington Health Centre, 1.4 km (17 min walk)
- Pharmacy Tesco Pharmacy, 890 m (11 min walk)
- Shop Morrisons Daily, 410 m (5 min walk)
- Park Northbrook College (West Durrington Campus), 210 m (3 min walk)
- Café Pit Stop Cafe, 440 m (6 min walk)
- Place of worship The Church of Jesus Christ of Latter-day Saints, 700 m (9 min walk)
- Library Goring Library, 1.3 km (17 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
History with CQC
Registered in December 2014, it has 11 years on the CQC register.
CQC has published 8 overall ratings for it (2016–2025), starting at Requires improvement and improving to Good.
There are 6 CQC reports on file for this address; the newest is from 13 January 2022.
What inspectors found
- The service is divided into ‘households’ which is intended to meet people’s needs throughout their dementia journey.
- We found staffing levels met people’s needs and people told us they were given choices of when they were supported.
- Records and discussions with staff confirmed this.
- People were comfortable in staff’s presence and their relatives told us they felt their loved ones were safe at the service.
Inspected 17 November 2021; report published 13 January 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Budgeting for this home
We estimate Haviland House at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.
Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.
Council help is possible below £23,250 in savings: ask West Sussex Council for a free care needs assessment.
Strengths and weak spots in the ratings
Haviland House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 232 of the 316 other care homes in West Sussex that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 72%, averaging 74% overall.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Stanhope Lodge, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (7 of the nearest 25).
10 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Northbrook ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a shop (5 min), a park (3 min), a café (6 min), a bus stop (3 min) and a railway station (9 min), which matters for residents who can go out and for visiting family.
Family reviews
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Where Haviland House stands locally
- Rated Good. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
- Its rating (May 2025) is more recent than 73% of care home ratings in West Sussex.
- With 67 beds it is larger than 90% of care homes in West Sussex, where the typical home has 28.
- Registered with CQC in 2014: it has been registered longer than 38% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in West Sussex lists 3.
Comparison set: every registered care home in West Sussex, CQC data for Oct 2026.
Closest alternatives
Guides for families
Similar care homes near Ferring, rated recently
- Cornwell House, Beehive CareOct 2026
- Scotch Dyke Residential HomeJun 2026
- Greystoke ManorJul 2026
Haviland House: common questions
- What services is Haviland House registered for?
- Registration for Haviland House covers: nursing homes. Check which of these it offers today.
- What is Haviland House's address?
- It is at 20A Robin Road, Goring by Sea, Worthing, BN12 6FE.
- Is Haviland House regulated by the Care Quality Commission?
- Haviland House is on the CQC register as a care home (ID 1-1802757701) and was rated Good overall in May 2025.
- Can Haviland House care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When did CQC last rate Haviland House?
- CQC published the current rating on 13 May 2025, 1 year ago. Older ratings are common, so ask about changes since.
- How many residents can Haviland House take?
- Haviland House can take up to 67 residents. Ask what is free now and about en-suite rooms.
- Which provider runs Haviland House?
- The registered provider is Guild Care, according to CQC.
- What are Haviland House's fees?
- Haviland House has not published its fees with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Haviland House rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
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