Care home · Herne Bay
High Pines Residential Home Limited
Illustrative photo, not of High Pines Residential Home Limited- Address
- 47 Pigeon Lane, Herne, Herne Bay, CT6 7ES
- Run by
- High Pines Residential Home Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 27 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2010 (15 years)
- Registered manager
- Delyth Wynne Brown Elizabeth Anne Abbs
- Company check
- Active, trading since 2009 (17 years), accounts up to date (Companies House 06796072)
- Last CQC check
- 4 Feb 2020
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Herne Bay: Care homes in Herne Bay (19) · Best rated care homes in Herne Bay · Care homes for dementia care in Herne Bay · Care homes for elderly care in Herne Bay
CQC page for this service · CQC location ID 1-125181760
About this home
High Pines Residential Home Limited in Herne Bay is registered with the Care Quality Commission as a residential care home. The service is registered to support older people and lists dementia among its specialisms.
CQC rated it Good overall (February 2020). It is one of 19 CQC-registered care homes in and around Herne Bay; 13 of those are rated Good or Outstanding.
Track record
CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 4 overall ratings for it (2016–2020), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.
The rating is 6 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Reports on record: 6, with the most recent dated 4 February 2020.
Rating history
- Feb 2016
- Mar 2017
- Feb 2019
- Feb 2020
- Today Rating 6 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 4 February 2020
- CQC inspection report 28 February 2019
- CQC inspection report 11 March 2017
- CQC inspection report 25 February 2016
- Inspection report 20 November 2013
- Inspection report 6 November 2012
Council food inspection
The kitchen has a food hygiene rating of 4 (good), from an inspection on 28 January 2026 by Canterbury City. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "High Pines Residential Home Ltd"). Open Government Licence.
Finding it
- Ward
- Herne & Broomfield
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Herne Bay and Sandwich
- Integrated care board
- NHS Kent and Medway Integrated Care Board
- Setting
- Urban · further from a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Care homes in CT6 (25)
Larger map · Plan a journey · Map data: OpenStreetMap contributors
Close by
- Bus stop 100 m (1 min walk) · 13 stops within 600 m
- Railway station Herne Bay, 1.5 km (19 min walk)
- GP surgery Herne and Broomfield Surgery, 630 m (8 min walk)
- Pharmacy Delmergate Pharmacy, 620 m (8 min walk)
- Shop Co-op Food, 720 m (9 min walk)
- Park 180 m (2 min walk)
- Place of worship Herne Cemetery Memorial Chapel, 500 m (6 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Broomfield Lodge, under 0.5 miles away.
16 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Herne & Broomfield ward, classed by ONS as urban (further from a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (8 min), a shop (9 min), a park (2 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 322 of the 454 other care homes in Kent that CQC has rated.
Who they support
Taken from its CQC registration.
Costs to expect
We estimate High Pines Residential Home Limited at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Ask how often fees rise and whether they go up if care needs increase.
People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.
CQC ratings, area by area
- Safe353 of 455 in Kent
- Effective400 of 455 in Kent
- Caring406 of 455 in Kent
- Responsive395 of 455 in Kent
- Well-led323 of 455 in Kent
CQC key question ratings, published 4 February 2020. Under each rating: how many care homes in Kent share it.
What inspectors found
- People told us, they were happy and safe living at the service.
- Potential risks to people's health, safety and welfare had been assessed.
- Accidents and incidents had been recorded, analysed to identify patterns and trends.
- The registered manager was open and transparent when things had gone wrong.
Inspected 23 January 2020; report published 4 February 2020; supporting 27 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
The company behind High Pines Residential Home Limited
High Pines Residential Home Limited is run by High Pines Residential Home Limited (company 06796072), incorporated in 2009, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Family reviews
Nobody has reviewed High Pines Residential Home Limited here yet. Have you used it? A short, honest review helps the next family decide.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
High Pines Residential Home Limited against its area
- Rated Good. Across Kent, 79% of the 454 rated care homes are Good or Outstanding and 18 are Outstanding.
- Its rating (February 2020) is more recent than 35% of care home ratings in Kent.
- With 27 beds it is larger than 52% of care homes in Kent, where the typical home has 24.
- Registered with CQC in 2010: it has been registered longer than 83% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Kent lists 3.
Based on the CQC register for Kent as at Oct 2026.
Nearest care homes
Guides for families
Similar care homes near Herne Bay, rated recently
- The CumberlandApr 2025
- Strode Park HouseFeb 2026
Frequently asked about High Pines Residential Home Limited
- What is High Pines Residential Home Limited's address?
- It is at 47 Pigeon Lane, Herne, Herne Bay, CT6 7ES.
- What type of care does High Pines Residential Home Limited provide?
- CQC lists High Pines Residential Home Limited under: residential homes. Check which of these it is actively providing now.
- How big is High Pines Residential Home Limited?
- High Pines Residential Home Limited is registered for up to 27 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- What are High Pines Residential Home Limited's fees?
- No fee list from High Pines Residential Home Limited has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
- Is High Pines Residential Home Limited regulated by the Care Quality Commission?
- Registered, yes: location 1-125181760 on the Care Quality Commission register, listed as a care home and was rated Good overall in February 2020.
- How recent is High Pines Residential Home Limited's CQC rating?
- 4 February 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Is High Pines Residential Home Limited rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Can High Pines Residential Home Limited care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.