Care home · Surbiton
Milverton Nursing Home
Typical fee here £1,680–£2,050 a week Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Milverton Nursing Home- Address
- 99 Ditton Road, Surbiton, KT6 6RJ
- Run by
- Surbiton Care Homes Limited
- Type of provider
- Independent (private company)
- Service
- Nursing home
- Beds
- 30 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Garden
- Garden for residents (as stated on milvertonnursinghome.co.uk)
- En-suite rooms
- En-suite rooms available (as stated on milvertonnursinghome.co.uk)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Krystyna Malgorzata Bosko
- Company check
- Active, trading since 1997 (29 years), accounts up to date (Companies House 03345052)
- Last CQC check
- 4 Aug 2026
- Typical fees Estimated
- £1,680–£2,050 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Kingston upon Thames: Care homes in Kingston upon Thames (43) · Best rated care homes in Kingston upon Thames · Care homes for dementia care in Kingston upon Thames · Care homes for elderly care in Kingston upon Thames · Care homes for physical disability care in Kingston upon Thames
CQC page for this service · CQC location ID 1-119295331
The service in brief
Milverton Nursing Home is a CQC-registered nursing home in Surbiton, run by Surbiton Care Homes Limited. Its CQC registration covers older people, including people living with dementia and physical disabilities.
At its most recent rating, CQC judged it Good overall (August 2026). It is one of 43 CQC-registered care homes in and around Kingston upon Thames; 33 of those are rated Good or Outstanding.
Who they support
Taken from its CQC registration.
The ratings in context
Milverton Nursing Home has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 30 of the 36 other care homes in Kingston upon Thames that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 69%, averaging 74% overall.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Hamilton Nursing Home, under 0.5 miles away.
3 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Surbiton Hill ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.
Within about a 10-minute walk there is a pharmacy (10 min), a shop (8 min), a park (7 min), a café (8 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
What inspectors found
- At the time of our visit there were 26 people using the service.
- Improvements were found at this assessment, and the provider was no longer in breach of these regulations. People and relatives felt safe and described a calm, relaxed environment.
- One person told us, “It’s relaxing for me here… I feel safe,” and others said staff responded promptly to call bells.
- One person said, “It’s relaxing for me here… I feel safe,” and relatives told us they were reassured by the care provided, with one stating, “It’s lovely.
Inspected 6 December 2022; report published 21 January 2023; supporting 26 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
What it may cost
We estimate Milverton Nursing Home at £1,680–£2,050 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £87k–£107k.
For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.
Council help is possible below £23,250 in savings: ask Kingston upon Thames Council for a free care needs assessment.
How long it has been running
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 9 overall ratings for it (2015–2026), starting at Requires improvement and improving to Good.
6 reports have been published for this location, most recently on 21 January 2023.
Safe, effective, caring, responsive, well-led
- Safe69% score33 of 37 in Kingston upon Thames
- Effective75% score33 of 37 in Kingston upon Thames
- Caring75% score34 of 37 in Kingston upon Thames
- Responsive75% score31 of 37 in Kingston upon Thames
- Well-led75% score31 of 37 in Kingston upon Thames
Ratings from CQC's most recent report, published 4 August 2026. Under each rating: how many care homes in Kingston upon Thames share it.
Scores behind the rating
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Milverton Nursing Home scores 74%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 27 May 2026, published 4 July 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Ratings over time
- Oct 2015
- Jun 2016
- Jun 2017
- Dec 2019
- Sep 2020
- Jan 2021
- Jan 2023
- Jul 2025
- Today Rated in the last 12 months
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 21 January 2023
- CQC inspection report 14 January 2021
- CQC inspection report 26 September 2020
- CQC inspection report 17 December 2019
- CQC inspection report 21 June 2017
- CQC inspection report 1 June 2016
Kitchen hygiene rating
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 20 December 2025 by Kingston-Upon-Thames. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Milverton Nursing Home"). Open Government Licence.
Location and local area
- Ward
- Surbiton Hill
- Parliamentary constituency
- Kingston and Surbiton
- NHS integrated care board
- NHS South West London Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in KT6 (14)
Open the full map · Route planner · Map data: OpenStreetMap contributors
Within walking distance
- Bus stop 140 m (2 min walk) · 10 stops within 600 m
- Railway station Surbiton, 1.2 km (15 min walk)
- GP surgery Red Lion Road Surgery, 950 m (12 min walk)
- Pharmacy Ace Pharmacy, 780 m (10 min walk)
- Shop Tesco Express, 620 m (8 min walk)
- Park 550 m (7 min walk)
- Café Ace of Spades, 620 m (8 min walk)
- Place of worship Hook Evangelical Church, 540 m (7 min walk)
- Library Surbiton Library Hall, 1.2 km (16 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
The company behind Milverton Nursing Home
Milverton Nursing Home is run by Surbiton Care Homes Limited (company 03345052), incorporated in 1997, 13 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Family reviews
Be the first to review Milverton Nursing Home. Your experience helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How Milverton Nursing Home compares
- Rated Good. Across Kingston upon Thames, 89% of the 37 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (August 2026) is more recent than 86% of care home ratings in Kingston upon Thames.
- With 30 beds it is smaller than 58% of care homes in Kingston upon Thames, where the typical home has 35.
- Registered with CQC in 2011: it has been registered longer than 79% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Kingston upon Thames lists 4.
Based on the CQC register for Kingston upon Thames as at Oct 2026.
Other care homes close by
Guides for families
Newer ratings near Kingston upon Thames
- Devonshire Dementia Care HomeAug 2026
- The White House Nursing Home LimitedApr 2026
- Surbiton Care HomeFeb 2025
Milverton Nursing Home: common questions
- Where is Milverton Nursing Home based?
- It is at 99 Ditton Road, Surbiton, KT6 6RJ.
- Is Milverton Nursing Home a registered provider?
- Registered, yes: location 1-119295331 on the Care Quality Commission register, listed as a care home and was rated Good overall in August 2026.
- What type of care does Milverton Nursing Home provide?
- CQC lists Milverton Nursing Home under: nursing homes. Check which of these it is actively providing now.
- Is Milverton Nursing Home registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was Milverton Nursing Home last inspected?
- The rating now shown was published on 4 August 2026. Ask what has changed since then, for example in management or staffing.
- How many residents can Milverton Nursing Home take?
- CQC capacity for Milverton Nursing Home: 30 beds. Ask about current availability and room facilities.
- Who is the registered provider for Milverton Nursing Home?
- On CQC's register the provider is Surbiton Care Homes Limited.
- How much does care from Milverton Nursing Home cost?
- Milverton Nursing Home's prices aren't on our site yet. Residential care home typically costs £1,615 a week (average 2026 self-funder fees in London). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Milverton Nursing Home rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.