Care home · Westbury
OSJCT Watersmead
Illustrative photo, not of OSJCT Watersmead- Address
- White Horse Way, Westbury, BA13 3AH
- Run by
- The Orders Of St. John Care Trust (55 services)
- Service
- Residential care home
- Beds
- 50 (registered with CQC)
- Registered with CQC
- November 2010 (15 years)
- Part of
- Orders of St John Care Trust
- Registered manager
- Alison Elizabeth Stenning
- Company check
- Active, trading since 1995 (31 years), accounts up to date (Companies House 03073089)
- Last CQC check
- 16 Jan 2020
- Typical fees Estimated
- £1,370–£1,680 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-122152540
The service in brief
Registered with CQC as a residential care home, OSJCT Watersmead is based in Westbury, run by The Orders Of St. John Care Trust. It supports adults of all ages, with registered specialisms in dementia and physical disabilities.
Its latest CQC rating is Good overall (January 2020). It is one of 6 CQC-registered care homes in and around Westbury; 4 of those are rated Good or Outstanding.
Inspection findings in brief
- The home needed to be redecorated due to a lot of wear and tear.
- A full refurbishment was scheduled to take place in early 2020.
- The staff knew people's needs and preferences well.
- We observed dignified and respectful interactions and saw people enjoying staff company.
Inspected 4 December 2019; report published 16 January 2020; supporting 48 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Choice nearby
There are 6 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is Westbury Court Care Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: dementia (8 of the nearest 25).
19 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Westbury North ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.
Within about a 10-minute walk there is a pharmacy (4 min), a shop (3 min), a park (4 min), a café (4 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate OSJCT Watersmead at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
If savings are under the upper limit (£23,250 in England), Wiltshire Council may pay part of the cost after a free care needs assessment.
How CQC rated each area
- Safe130 of 156 in Wiltshire
- Effective144 of 156 in Wiltshire
- Caring146 of 156 in Wiltshire
- Responsive142 of 156 in Wiltshire
- Well-led131 of 156 in Wiltshire
From CQC's latest report, published 16 January 2020. Under each rating: how many care homes in Wiltshire share it.
Who they support
Taken from its CQC registration.
Track record
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2020), starting at Requires improvement and improving to Good.
It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
6 reports have been published for this location, most recently on 16 January 2020.
The ratings in context
All five areas CQC looks at are rated Good for OSJCT Watersmead: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 130 of the 155 other care homes in Wiltshire that CQC has rated.
Rating history
- May 2015
- Jun 2017
- Jan 2020
- Today Rating 6 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 16 January 2020
- CQC inspection report 23 June 2017
- CQC inspection report 1 May 2015
- Inspection report 5 July 2013
- Inspection report 8 November 2012
- Inspection report 19 September 2012
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 16 April 2026 by Wiltshire. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Watersmead Residential Home"). Open Government Licence.
Finding it
- Ward
- Westbury North
- Council
- Wiltshire Council · paying for care
- Parliamentary constituency
- South West Wiltshire
- Local NHS (ICB)
- NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
- Type of area
- Urban · further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in BA13 (6)
Open the full map · How to get there · Map data: OpenStreetMap contributors
Local amenities
- Bus stop 230 m (3 min walk) · 17 stops within 600 m
- Railway station Westbury, 1000 m (12 min walk)
- Pharmacy Boots, 290 m (4 min walk)
- Shop Londis, 280 m (3 min walk)
- Park Grassacres Park, 310 m (4 min walk)
- Café Aimi's Cafe & Takeaway, 290 m (4 min walk)
- Place of worship West End Baptist Church, 140 m (2 min walk)
- Library Westbury Library, 270 m (3 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
The company behind OSJCT Watersmead
OSJCT Watersmead is run by The Orders Of St. John Care Trust (company 03073089), incorporated in 1995, 15 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.
Its registered business activity is nursing care and residential care for older and disabled people.
The Orders Of St. John Care Trust runs 55 CQC-registered services across 7 council areas; 51 of the 54 with a rating are Good or Outstanding (94%), against 84% for the same mix of services across England.
14 of its services are in Wiltshire.
It trades under the Orders of St John Care Trust brand, which covers 58 services run by 3 registered providers.
Family reviews
No family has reviewed OSJCT Watersmead on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
OSJCT Watersmead against its area
- Rated Good. Across Wiltshire, 89% of the 156 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (January 2020) is more recent than 27% of care home ratings in Wiltshire.
- With 50 beds it is larger than 69% of care homes in Wiltshire, where the typical home has 21.
- Registered with CQC in 2010: it has been registered longer than 94% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Wiltshire lists 3.
Comparison set: every registered care home in Wiltshire, CQC data for Oct 2026.
Nearby options
Guides for families
Recently rated care homes near Westbury
- The Westbury Care HomeAug 2026
- StarbrookDec 2024
OSJCT Watersmead questions answered
- How much does OSJCT Watersmead charge?
- OSJCT Watersmead's prices aren't on our site yet. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Ask for a written quote that includes weekend and bank holiday rates.
- Is OSJCT Watersmead rated well for safety?
- CQC rates five key questions. For OSJCT Watersmead: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How many beds does OSJCT Watersmead have?
- OSJCT Watersmead has 50 registered places. Ask how many are free now and which rooms have en-suites.
- Who is the registered provider for OSJCT Watersmead?
- CQC lists The Orders Of St. John Care Trust as the provider responsible for OSJCT Watersmead.
- Is OSJCT Watersmead registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is OSJCT Watersmead's CQC rating?
- 16 January 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Where is OSJCT Watersmead based?
- It is at White Horse Way, Westbury, BA13 3AH.
- Is OSJCT Watersmead a registered provider?
- OSJCT Watersmead is on the CQC register as a care home (ID 1-122152540) and was rated Good overall in January 2020.
- What kind of care can OSJCT Watersmead offer?
- OSJCT Watersmead is registered for residential homes. Ask which of these it provides at the moment.
More care homes nearby
In Wiltshire
Free download
Choosing a care home: the 40-point checklist
Use it to compare up to three homes on the same questions, from CQC reports and staffing to the room, fees and contract terms.
Is this your service? Show your rating on your website
Paste this snippet into any page of your site; it keeps itself in step with your CQC rating.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.