Care home · Exeter

Sainthill House Care Home

Rated Good by CQC Rating published 27 April 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Residents and staff in a care home garden Illustrative photo, not of Sainthill House Care Home
Address
Cowick Lane, Exeter, EX2 9JG
Run by
Sainthill House Ltd
Service
Residential care home
Beds
23 (registered with CQC)
Registered with CQC
July 2011 (15 years)
Registered manager
Catherine Emma Lowe
Company check
Active, trading since 2009 (17 years), accounts up to date (Companies House 06880387)
Last CQC check
8 Jun 2022
Typical fees Estimated
£1,370–£1,680 a week for residential care (dementia). Estimate only, from published local rates. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-278872456

About Sainthill House Care Home

Registered with CQC as a residential care home, Sainthill House Care Home is based in Exeter, run by Sainthill House Ltd. It supports adults of all ages, with registered specialisms in dementia and learning disabilities.

Its latest CQC rating is Good overall (April 2019). It is one of 31 CQC-registered care homes in and around Exeter; 27 of those are rated Good or Outstanding.

Who runs it

Sainthill House Care Home is run by Sainthill House Ltd (company 06880387), incorporated in 2009, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is nursing care.

Around Exeter

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Lucerne House, 0.6 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (6 of the nearest 25).

21 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Alphington ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.

Within about a 10-minute walk there is a shop (6 min), a park (6 min), a café (5 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

The five key questions

  • SafeGood254 of 289 in Devon
  • EffectiveGood262 of 289 in Devon
  • CaringGood250 of 289 in Devon
  • ResponsiveGood251 of 289 in Devon
  • Well-ledGood232 of 289 in Devon

From CQC's latest report, published 27 April 2019. Under each rating: how many care homes in Devon share it.

Likely fees

We estimate Sainthill House Care Home at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.

Ask how often fees rise and whether they go up if care needs increase.

With savings below £23,250, Devon Council may contribute once it has carried out a free needs assessment.

Sainthill House Care Home over the years

CQC registration dates from July 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 4 overall ratings for it (2016–2022), starting at Requires improvement and improving to Inspected but not rated.

It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 6 reports for this location, the latest dated 8 June 2022.

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 231 of the 288 other care homes in Devon that CQC has rated.

What CQC's inspectors reported

  • About the service: Sainthill House is registered to provide accommodation for 19 people who require accommodation and personal care.
  • The service provides care and support for up to 14 older people who may have physical and/or mental health needs.
  • The service includes Sainthill Cottage, attached to Sainthill House, which provides care and accommodation for up to five younger people who have a learning disability.
  • On the day of our visit eighteen people lived in the service.

Inspected 16 February 2022; report published 8 June 2022; supporting 19 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Specialisms

From the CQC register; ask how each need is met in practice.

Rating history

  1. Jan 2016 Requires improvement
  2. Oct 2016 Good
  3. Apr 2019 Good
  4. Jun 2022 Inspected but not rated
  5. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

CQC reports

Kitchen hygiene rating

4/5

The kitchen has a food hygiene rating of 4 (good), from an inspection on 2 June 2026 by Exeter City. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Sainthill House"). Open Government Licence.

Area and map

Ward
Alphington
Parliamentary constituency
Exeter
Local NHS (ICB)
NHS Devon Integrated Care Board
Area classification
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in EX2 (14)

View on OpenStreetMap · Get directions · Map data: OpenStreetMap contributors

Around the building

  • Bus stop 60 m (1 min walk) · 13 stops within 600 m
  • Railway station Exeter St Thomas, 1.2 km (15 min walk)
  • GP surgery The Health Centre, 910 m (11 min walk)
  • Pharmacy Luxtons Pharmacy, 930 m (12 min walk)
  • Shop Sainsbury's, 450 m (6 min walk)
  • Park Pinces Gardens, 480 m (6 min walk)
  • Café Starbucks, 420 m (5 min walk)
  • Place of worship Alphington Methodist Church, 830 m (10 min walk)
  • Library St. Thomas Library, 1.1 km (14 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Family reviews

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How Sainthill House Care Home compares

  • Rated Good. Across Devon, 90% of the 289 rated care homes are Good or Outstanding and 21 are Outstanding.
  • Its rating (April 2019) is more recent than 22% of care home ratings in Devon.
  • With 23 beds it is smaller than 56% of care homes in Devon, where the typical home has 25.
  • Registered with CQC in 2011: it has been registered longer than 50% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Devon lists 3.

Compared with every CQC-registered care home in Devon. Source: CQC register, Oct 2026.

Closest alternatives

Guides for families

Recently rated care homes near Exeter

Quick answers about Sainthill House Care Home

How many beds does Sainthill House Care Home have?
Sainthill House Care Home has 23 registered places. Ask how many are free now and which rooms have en-suites.
Who runs Sainthill House Care Home?
On CQC's register the provider is Sainthill House Ltd.
How much does care from Sainthill House Care Home cost?
Sainthill House Care Home has not published its fees with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Request a written quote and check what is charged on top.
How is Sainthill House Care Home rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
What kind of care can Sainthill House Care Home offer?
CQC lists Sainthill House Care Home under: residential homes. Check which of these it is actively providing now.
What is Sainthill House Care Home's address?
It is at Cowick Lane, Exeter, EX2 9JG.
Is Sainthill House Care Home registered with CQC?
Sainthill House Care Home is on the CQC register as a care home (ID 1-278872456) and was rated Good overall in April 2019.
Does Sainthill House Care Home support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When was Sainthill House Care Home last inspected?
CQC published the current rating on 27 April 2019, 7 years ago. Older ratings are common, so ask about changes since.

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