Care home · Exeter
Spring House
Illustrative photo, not of Spring House- Address
- Spring House, Matford Road, Exeter, EX2 4PD
- Run by
- Elysium Healthcare No. 4 Limited (13 services)
- Service
- Nursing home
- Beds
- 6 (registered with CQC)
- Registered with CQC
- April 2021 (5 years)
- Part of
- Elysium Healthcare
- Registered manager
- Gary Chiswell
- Company check
- Active, trading since 1996 (30 years), accounts up to date (Companies House 03257732)
- Last CQC check
- 10 Nov 2022
- Typical fees Estimated
- £1,520–£1,860 a week for nursing care. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
See this service on the CQC website · CQC location ID 1-10807564995
The service in brief
Spring House in Exeter is registered with the Care Quality Commission as a nursing home, run by Elysium Healthcare No. 4 Limited. The service is registered to support adults under 65 and lists learning disabilities among its specialisms.
CQC rated it Requires improvement overall (November 2022). Safe, Effective and Well-led were rated Requires improvement. It is one of 31 CQC-registered care homes in and around Exeter; 27 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
For Spring House, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Devon, 31 of 289 rated care homes are Requires improvement for Safe (11%), while 15 of 289 rated care homes are Requires improvement for Effective (5%), while 36 of 289 rated care homes are Requires improvement for Well-led (12%).
If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.
Ratings for safety, care and leadership
- Safe31 of 289 in Devon
- Effective15 of 289 in Devon
- Caring250 of 289 in Devon
- Responsive251 of 289 in Devon
- Well-led36 of 289 in Devon
CQC key question ratings, published 10 November 2022. Under each rating: how many care homes in Devon share it.
Key points from CQC's visit
- Right Support: Mental capacity assessments weren't always carried out robustly by staff to ensure peoples' safety.
- However, people were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.
- The building and decoration were designed to meet the needs of people using the service and provided six single occupancy apartments or studio apartments with communal spaces.
- People were encouraged to be independent and were given a budget so they could choose what they wanted to eat.
Inspected 16 August 2022; report published 10 November 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Likely fees
We estimate Spring House at £1,520–£1,860 a week for nursing care, based on published prices in the region. Over a year that is roughly £79k–£97k.
Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.
Council help is possible below £23,250 in savings: ask Devon Council for a free care needs assessment.
Rating history
- Nov 2022
- Today Rating 3 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 10 November 2022
Where it is
- Ward
- Newtown and St Leonard's
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- Exeter
- NHS area (integrated care board)
- NHS Devon Integrated Care Board
- Setting
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in EX2 (14)
Open the full map · Route planner · Map © OpenStreetMap contributors
Within walking distance
- Bus stop 80 m (1 min walk) · 23 stops within 600 m
- Railway station Exeter Central, 1.5 km (19 min walk)
- GP surgery Barnfield Hill Surgery, 670 m (8 min walk)
- Pharmacy St Leonard's Pharmacy, 720 m (9 min walk)
- Shop Budgens, 460 m (6 min walk)
- Park 150 m (2 min walk)
- Café The Common Beaver, 450 m (6 min walk)
- Place of worship Latter-Day Saints Chapel, 370 m (5 min walk)
- Library St Luke's Library, 560 m (7 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Who it can help
Taken from its CQC registration.
Who runs it
Spring House is run by Elysium Healthcare No. 4 Limited (company 03257732), incorporated in 1996, 24 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Elysium Healthcare No. 4 Limited runs 13 CQC-registered services across 11 council areas; 10 of the 11 with a rating are Good or Outstanding (91%), against 83% for the same mix of services across England.
It trades under the Elysium Healthcare brand, which covers 46 services run by 11 registered providers.
Around Exeter
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is Woodhayes, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25).
8 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Newtown and St Leonard's ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (9 min), a shop (6 min), a park (2 min), a café (6 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Spring House over the years
CQC registration dates from April 2021, so the service has been operating for around 5 years under its current registration.
One overall rating to date: Requires improvement, published November 2022.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Family reviews
There are no reviews of Spring House yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other care homes locally
- Rated Requires improvement. Across Devon, 90% of the 289 rated care homes are Good or Outstanding and 21 are Outstanding.
- Its rating (November 2022) is more recent than 60% of care home ratings in Devon.
- With 6 beds it is smaller than 88% of care homes in Devon, where the typical home has 25.
- Registered with CQC in 2021: it has been registered longer than 17% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Devon lists 3.
- Areas CQC rated below Good: Safe (11% of care homes in Devon are also rated below Good here); Effective (6% of care homes in Devon are also rated below Good here); Well-led (13% of care homes in Devon are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Devon as at Oct 2026.
Nearby options
Guides for families
Similar care homes near Exeter, rated recently
- New TreetopsJul 2026
- Escan ManorSep 2025
- The Lilacs Residential HomeAug 2026
Spring House questions answered
- Does Spring House support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When did CQC last rate Spring House?
- 10 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- What services is Spring House registered for?
- Its CQC registration covers nursing homes. Ask Spring House how it would adapt if needs increase.
- What is Spring House's address?
- It is at Spring House, Matford Road, Exeter, EX2 4PD.
- Is Spring House regulated by the Care Quality Commission?
- Yes. Spring House is registered with the Care Quality Commission as a care home (location ID 1-10807564995) and was rated Requires improvement overall in November 2022.
- How much does care from Spring House cost?
- Spring House has not published its fees with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Spring House rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- How many residents can Spring House take?
- Spring House can take up to 6 residents. Ask what is free now and about en-suite rooms.
- Who runs Spring House?
- The registered provider is Elysium Healthcare No. 4 Limited, according to CQC.
Care homes in neighbouring towns
In Devon
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.