Care home · Workington
West House - 3&4 Glebe Lane
Typical fee here £1,080–£1,330 a week Estimate
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Illustrative photo, not of West House - 3&4 Glebe Lane- Address
- Distington, Workington, CA14 5SQ
- Run by
- West House (6 services)
- Type of provider
- Independent
- Service
- Residential care home
- Beds
- 8 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Emma Jane Donachy
- Company check
- Active, accounts up to date (Companies House IP28282R)
- Last CQC check
- 20 Feb 2019
- Typical fees Estimated
- £1,080–£1,330 a week for residential care. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
More in Workington: Care homes in Workington (11) · Best rated care homes in Workington · Care homes for learning disability care in Workington
Full report at cqc.org.uk · CQC location ID 1-133330298
Introducing West House - 3&4 Glebe Lane
West House - 3&4 Glebe Lane in Workington is registered with the Care Quality Commission as a residential care home, run by West House. Its registered specialisms include learning disabilities.
CQC rated it Good overall (February 2019). It is one of 11 CQC-registered care homes in and around Workington; 9 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 55 of the 77 other care homes in Cumberland that CQC has rated.
Who it can help
From the CQC register; ask how each need is met in practice.
What inspectors found
- This was an unannounced inspection that took place on 9 November 2018.
- The service was last inspected in 2016 where there were no breaches in regulation seen and the home was rated as Good.
- People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance.
Inspected 9 January 2019; report published 20 February 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
Who runs it
West House - 3&4 Glebe Lane is run by West Cumbria Care And Support (company IP28282R).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
West House runs 6 CQC-registered services; 5 of the 6 with a rating are Good or Outstanding (83%), against 84% for the same mix of services across England.
All 6 are in Cumberland, so it is a local operator rather than a national chain.
How it fits locally
There are 12 other care homes within 3 miles, 8 of them rated Good or Outstanding; the nearest is East Croft Grange, 1.3 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).
21 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Howgate ward, classed by ONS as larger rural (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Within about a 10-minute walk there is a shop (3 min), a café (8 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Ratings for safety, care and leadership
- Safe60 of 78 in Cumberland
- Effective71 of 78 in Cumberland
- Caring68 of 78 in Cumberland
- Responsive68 of 78 in Cumberland
- Well-led56 of 78 in Cumberland
As rated by CQC, published 20 February 2019. Under each rating: how many care homes in Cumberland share it.
How its rating has changed
- Nov 2016
- Feb 2019
- Today Rating 7 years old
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 20 February 2019
- CQC inspection report 4 November 2016
- Inspection report 26 July 2013
- Inspection report 24 July 2012
Area and map
- Ward
- Howgate
- Council
- Cumberland Council · paying for care
- Parliamentary constituency
- Whitehaven and Workington
- NHS planning area
- NHS North East and North Cumbria Integrated Care Board
- ONS area type
- Larger rural · further from a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Care homes in CA14 (15)
View on OpenStreetMap · How to get there · Base map © OpenStreetMap
Within walking distance
- Bus stop 70 m (1 min walk) · 6 stops within 600 m
- Shop Morrisons Daily, 210 m (3 min walk)
- Café Starbucks, 650 m (8 min walk)
- Place of worship Weslyan Methodist Chapel, 330 m (4 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Budgeting for this home
We estimate West House - 3&4 Glebe Lane at £1,080–£1,330 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£69k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
If savings are under the upper limit (£23,250 in England), Cumberland Council may pay part of the cost after a free care needs assessment.
History with CQC
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Reports on record: 4, with the most recent dated 20 February 2019.
Family reviews
Be the first to review West House - 3&4 Glebe Lane. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How West House - 3&4 Glebe Lane compares
- Rated Good. Across Cumberland, 79% of the 78 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (February 2019) is more recent than 9% of care home ratings in Cumberland.
- With 8 beds it is smaller than 78% of care homes in Cumberland, where the typical home has 26.
- Registered with CQC in 2011: it has been registered longer than 54% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Cumberland lists 3.
Benchmarked against all CQC-registered care homes in Cumberland (Oct 2026).
Nearest care homes
Guides for families
Other care homes near Workington with recent ratings
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Quick answers about West House - 3&4 Glebe Lane
- Can West House - 3&4 Glebe Lane care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- How recent is West House - 3&4 Glebe Lane's CQC rating?
- The latest rating is dated 20 February 2019, 7 years ago; ask whether there have been changes since.
- What type of care does West House - 3&4 Glebe Lane provide?
- West House - 3&4 Glebe Lane is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- Where is West House - 3&4 Glebe Lane?
- It is at Distington, Workington, CA14 5SQ.
- Is West House - 3&4 Glebe Lane registered with CQC?
- Registered, yes: location 1-133330298 on the Care Quality Commission register, listed as a care home and was rated Good overall in February 2019.
- How much does care from West House - 3&4 Glebe Lane cost?
- West House - 3&4 Glebe Lane's prices aren't on our site yet. Residential care home typically costs £1,205 a week (average 2026 self-funder fees in North West). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is West House - 3&4 Glebe Lane rated for safety and leadership?
- CQC rates five key questions. For West House - 3&4 Glebe Lane: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How big is West House - 3&4 Glebe Lane?
- CQC capacity for West House - 3&4 Glebe Lane: 8 beds. Ask about current availability and room facilities.
- Who runs West House - 3&4 Glebe Lane?
- CQC lists West House as the provider responsible for West House - 3&4 Glebe Lane.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.