Home care agency · Hounslow

Acer Healthcare Richmond and Twickenham

Not yet rated by CQC
Dormant service. CQC lists Acer Healthcare Richmond and Twickenham as registered but not currently providing care, so we don't pass enquiries to it. Contact the provider to check whether it has restarted.
A carer and an older person chatting at the table at home Illustrative photo, not of Acer Healthcare Richmond and Twickenham
Address
Vista Business Centre, 50 Salisbury Road, Hounslow, TW4 6JQ
Run by
Kleem Home Care PVT LTD
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2025 (1 year)
Registered manager
*
Company check
Active, trading since 2024 (2 years), accounts up to date (Companies House 15726733)
Last CQC check
Not listed
Typical fees Estimated
£32.50–£39.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Get actual prices from agencies nearby →

CQC regulated activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-20631157572

The service in brief

Acer Healthcare Richmond and Twickenham in Hounslow is registered with the Care Quality Commission as a home care agency, run by Kleem Home Care PVT LTD. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 74 CQC-registered home care agencies that are based in the borough of Hounslow; 48 of those are rated Good or Outstanding.

Area and map

Ward
Cranford
Parliamentary constituency
Feltham and Heston
Local NHS (ICB)
NHS West and North London Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in TW4 (21)

Open the full map · How to get there · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Costs to expect

We estimate visits from Acer Healthcare Richmond and Twickenham at £32.50–£39.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

Hounslow Council can help with costs for people with savings under £23,250, starting with a free assessment.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Avant (Ealing), under 0.5 miles away.

It sits in Cranford ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Who runs it

Acer Healthcare Richmond and Twickenham is run by Kleem Home Care Pvt Ltd (company 15726733), incorporated in 2024.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Who it can help

From the CQC register; ask how each need is met in practice.

Family reviews

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Where Acer Healthcare Richmond and Twickenham stands locally

  • Registered with CQC in 2025: it has been registered longer than 12% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Hounslow lists 6.

Benchmarked against all CQC-registered home care agencies in Hounslow (Oct 2026).

Other agencies close by

Guides for families

Other home care agencies near Hounslow with recent ratings

Acer Healthcare Richmond and Twickenham questions answered

Who is the registered provider for Acer Healthcare Richmond and Twickenham?
On CQC's register the provider is Kleem Home Care PVT LTD.
How much does Acer Healthcare Richmond and Twickenham charge?
Acer Healthcare Richmond and Twickenham has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
Where is Acer Healthcare Richmond and Twickenham based?
Vista Business Centre, 50 Salisbury Road, Hounslow, TW4 6JQ. That is the office; visits happen in your own home, so confirm your area is covered.
Is Acer Healthcare Richmond and Twickenham registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-20631157572, and has not yet been given an overall rating.
Is Acer Healthcare Richmond and Twickenham registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
What type of care does Acer Healthcare Richmond and Twickenham provide?
Its CQC registration covers homecare agencies. Ask Acer Healthcare Richmond and Twickenham how it would adapt if needs increase.

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In Hounslow

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.