Home care agency · Derby
Acts Health Care Stafford
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Acts Health Care Stafford- Address
- Suite 2.2 Litchurch Plaza, Litchurch Lane, Derby, DE24 8AA
- Run by
- Acts Health Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2018 (8 years)
- Registered manager
- Jayne Mills
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10013554)
- Last CQC check
- 7 Dec 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
Full report at cqc.org.uk · CQC location ID 1-5387771761
An overview of Acts Health Care Stafford
Acts Health Care Stafford in Derby is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Acts Health Care Ltd. The service is registered to support adults of all ages and children and lists dementia, physical disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (December 2019). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
From the latest CQC inspection
- The provider had taken steps to help ensure people received safe care.
- Staff understood how to identify and reduce risks associated with avoidable harm and abuse.
- Steps were taken to identify and manage any healthcare related risks to people.
- People's care needs were met by sufficient numbers of care staff.
Inspected 15 November 2019; report published 7 December 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 58 of the 69 other agencies in Derby that CQC has rated.
Rating history
- Dec 2019
- Today Rating 6 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 7 December 2019
Area and map
- Ward
- Alvaston North
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- NHS planning area
- NHS Derby and Derbyshire Integrated Care Board
- Setting
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in DE24 (43)
Larger map · Route planner · Map data: OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Each area CQC checks
- Safe61 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
As rated by CQC, published 7 December 2019. Under each rating: how many agencies in Derby share it.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Empyrean Care Group, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (4 of the nearest 25).
10 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Alvaston North ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Budgeting for this agency
We estimate visits from Acts Health Care Stafford at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Derby Council can help with costs for people with savings under £23,250, starting with a free assessment.
Who the service is registered for
From the CQC register; ask how each need is met in practice.
History with CQC
Acts Health Care Stafford has been registered with CQC since July 2018, about 8 years.
So far CQC has published one overall rating: Good, in December 2019.
It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Ownership and company checks
Acts Health Care Stafford is run by Acts Health Care Ltd (company 10013554), incorporated in 2016, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities, residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).
Family reviews
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How Acts Health Care Stafford compares
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (December 2019) is more recent than 23% of agency ratings in Derby.
- Registered with CQC in 2018: it has been registered longer than 69% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Derby lists 6.
Benchmarked against all CQC-registered home care agencies in Derby (Oct 2026).
Closest alternatives
Guides for families
Recently rated home care agencies near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
What families ask about Acts Health Care Stafford
- What is Acts Health Care Stafford's address?
- The agency's base is Suite 2.2 Litchurch Plaza, Litchurch Lane, Derby, DE24 8AA. Confirm that its carers travel to your area.
- Is Acts Health Care Stafford registered with CQC?
- It is. The CQC register records Acts Health Care Stafford as a home care agency, location ID 1-5387771761 and was rated Good overall in December 2019.
- Is Acts Health Care Stafford registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When did CQC last rate Acts Health Care Stafford?
- Its current CQC rating dates from 7 December 2019, 6 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What type of care does Acts Health Care Stafford provide?
- Registration for Acts Health Care Stafford covers: homecare agencies, supported living. Check which of these it offers today.
- Which provider runs Acts Health Care Stafford?
- CQC lists Acts Health Care Ltd as the provider responsible for Acts Health Care Stafford.
- How much does Acts Health Care Stafford charge?
- Acts Health Care Stafford hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Is Acts Health Care Stafford rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.