Home care agency · Derby
Sentimex Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Sentimex Care- Address
- Office 1.1E, Litchurch Plaza, Litchurch Lane, Derby, DE24 8AA
- Run by
- Sentimex Care Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2021 (5 years)
- Registered manager
- Gracious Duba
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12777213)
- Last CQC check
- 24 Jun 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
CQC regulated activities: Personal care · Treatment of disease, disorder or injury
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
Open CQC's full report · CQC location ID 1-10398356478
An overview of Sentimex Care
Sentimex Care in Derby is registered with the Care Quality Commission as a home care agency, run by Sentimex Care Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (June 2023). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
Reading Sentimex Care's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 58 of the 69 other agencies in Derby that CQC has rated.
From the latest CQC inspection
- Systems and processes were followed to help ensure people received safe care and protection from unavoidable harm and the risks of abuse.
- Risks, including those from medicines and infection, were identified and actions were in place to help manage these and promote people's safety.
- Systems were in place to ensure any lessons learnt were identified when accidents or incidents occurred.
- There were enough staff to provide care to people.
Inspected 12 June 2023; report published 24 June 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
Ratings for safety, care and leadership
- Safe61 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
From CQC's latest report, published 24 June 2023. Under each rating: how many agencies in Derby share it.
The registered provider
Sentimex Care is run by Sentimex Care Limited (company 12777213), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Sentimex Care Ltd runs 2 CQC-registered services across 2 council areas.
How long it has been running
Sentimex Care has been registered with CQC since March 2021, about 5 years.
CQC has rated it once overall, as Good, in June 2023.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Rating history
- Jun 2023
- Today Rating 3 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 24 June 2023
The neighbourhood
- Ward
- Alvaston North
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- NHS area (integrated care board)
- NHS Derby and Derbyshire Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in DE24 (43)
View on OpenStreetMap · Plan a journey · Base map © OpenStreetMap
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
What it may cost
We estimate visits from Sentimex Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Derby Council can help with costs for people with savings under £23,250, starting with a free assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Empyrean Care Group, under 0.5 miles away.
4 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Alvaston North ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Specialisms
From the CQC register; ask how each need is met in practice.
Family reviews
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Sentimex Care in local context
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (June 2023) is more recent than 67% of agency ratings in Derby.
- Registered with CQC in 2021: it has been registered longer than 49% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Derby lists 6.
Compared with every CQC-registered home care agency in Derby. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Questions about Sentimex Care
- What type of care does Sentimex Care provide?
- Registration for Sentimex Care covers: homecare agencies. Check which of these it offers today.
- Which provider runs Sentimex Care?
- The registered provider is Sentimex Care Ltd, according to CQC.
- How much does care from Sentimex Care cost?
- We don't have published prices from Sentimex Care yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is Sentimex Care rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What is Sentimex Care's address?
- Office 1.1E, Litchurch Plaza, Litchurch Lane, Derby, DE24 8AA. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Sentimex Care a registered provider?
- Registered, yes: location 1-10398356478 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in June 2023.
- Is Sentimex Care registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How recent is Sentimex Care's CQC rating?
- CQC published the current rating on 24 June 2023, 3 years ago. Older ratings are common, so ask about changes since.
More home care agencies nearby
In Derby
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.