Home care agency · Croydon
Addiscombe Road
Illustrative photo, not of Addiscombe Road- Address
- 323 Addiscombe Road, Croydon, CR0 7LE
- Run by
- Klearwater Adults Services Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home, Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- July 2024 (2 years)
- Registered manager
- Sunita Sadhra
- Company check
- Liquidation, trading since 2009 (17 years), accounts up to date, has insolvency history (Companies House 06813541)
- Last CQC check
- 21 Jan 2021
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
More in Croydon: Home care in Croydon (155) · Best rated home care agencies in Croydon · Learning disability care at home in Croydon · Mental health care at home in Croydon · Care for adults under 65 at home in Croydon · Live-in care in Croydon
Full report at cqc.org.uk · CQC location ID 1-19594119872
About Addiscombe Road
Addiscombe Road in Croydon is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Klearwater Adults Services Limited. The service is registered to support adults under 65 and lists learning disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (June 2019). It is one of 155 CQC-registered home care agencies that are based in the borough of Croydon; 83 of those are rated Good or Outstanding.
Who the service is registered for
Specialisms as registered with CQC.
Who runs it
Addiscombe Road is run by Klearwater Adults Services Limited (company 06813541), incorporated in 2009, 15 years before this service registered with CQC.
At Companies House, the company is listed as liquidation, its accounts are filed on time, its confirmation statement is overdue, it has 1 active director and it has an insolvency history.
Its registered business activity is other residential care.
Klearwater Adults Services Limited runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
All 3 are in Croydon, so it is a local operator rather than a national chain.
Safe, effective, caring, responsive, well-led
- Safe83 of 100 in Croydon
- Effective90 of 100 in Croydon
- Caring96 of 100 in Croydon
- Responsive89 of 100 in Croydon
- Well-led77 of 100 in Croydon
From CQC's latest report, published 7 June 2019. Under each rating: how many agencies in Croydon share it.
Track record
Addiscombe Road has been registered with CQC since July 2024, about 2 years.
CQC has published 3 overall ratings for it (2016–2021), starting at Good; it has gone up 0 and down 0 times, and is now Inspected but not rated.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Note that a different provider ran the service when it was rated; the current one has not been inspected here so far.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Right at Home Croydon, 0.5 miles away.
15 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Addiscombe East ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.
Ratings over time
- Nov 2016
- Jun 2019
- Jan 2021
- Today Rating 7 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
Map and area details
- Ward
- Addiscombe East
- Council
- London Borough of Croydon · paying for care
- Parliamentary constituency
- Croydon East
- NHS area (integrated care board)
- NHS South West London Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in CR0 (101)
Larger map · Plan a journey · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Addiscombe Road: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 76 of the 99 other agencies in Croydon that CQC has rated.
Costs to expect
We estimate visits from Addiscombe Road at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in arrangements here usually cost £1,620–£1,980 weekly.
If savings are under the upper limit (£23,250 in England), Croydon Council may pay part of the cost after a free care needs assessment.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Addiscombe Road against its area
- Rated Good. Across Croydon, 84% of the 99 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (June 2019) is more recent than 10% of agency ratings in Croydon.
- Registered with CQC in 2024: it has been registered longer than 15% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Croydon lists 6.
Benchmarked against all CQC-registered home care agencies in Croydon (Oct 2026).
Nearby options
Guides for families
Recently rated home care agencies near Croydon
- Lifeways Community Care (South London)Sep 2026 · under 0.5 miles
- Golden World Care ServiceDec 2024 · under 0.5 miles
- Treasuring CareSep 2026 · under 0.5 miles
Quick answers about Addiscombe Road
- Can Addiscombe Road care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- When did CQC last rate Addiscombe Road?
- Its current CQC rating dates from 7 June 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Where is Addiscombe Road?
- 323 Addiscombe Road, Croydon, CR0 7LE. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Addiscombe Road registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-19594119872 and was rated Good overall in June 2019.
- What are Addiscombe Road's fees?
- No fee list from Addiscombe Road has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
- Is Addiscombe Road rated well for safety?
- CQC rates five key questions. For Addiscombe Road: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What services is Addiscombe Road registered for?
- Registration for Addiscombe Road covers: residential homes, homecare agencies, supported living. Check which of these it offers today.
- Who is the registered provider for Addiscombe Road?
- Addiscombe Road is run by Klearwater Adults Services Limited, the registered provider on the CQC register.
Home care in nearby towns
In Croydon
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.